Comfort Suites Louisville East

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Louisville East

Lobby
Exterior
Indoor pool
Premium bedding, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1850 Resource Way, Louisville, KY, 40299
  • Southeast Christian Church
    4 min drive
  • Oxmoor Center
    9 min drive
  • E.P. Tom Sawyer State Park
    10 min drive
  • Louisville, KY (SDF-Louisville Intl.)
    18 min drive

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • 360 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites Louisville East

Hotel in Jeffersontown
Along with an indoor pool, this smoke-free hotel has a spa tub and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and RV/bus/truck parking. Change of towels is available on request.
Comfort Suites Louisville East offers 69 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

An indoor pool and a spa tub are on site.
Comfort Suites Louisville East features an indoor pool and a spa tub. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and RV/bus/truck parking. Complimentary self parking is available on site. A total renovation of this property was completed in March 2021.

Comfort Suites Louisville East is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 1:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-in fee for check-in between 5:00 AM and 1:00 PM
  • Service fee: USD 0.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Hotel Louisville
Comfort Suites Louisville
Comfort Suites Louisville Hotel
Comfort Suites Louisville
Comfort Suites Louisville East Hotel
Comfort Suites Louisville East Louisville
Comfort Suites Louisville East Hotel Louisville

Comfort Suites Louisville East Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 109 out of 357 reviews" "
Rating 8 - Good. 114 out of 357 reviews" "
Rating 6 - Okay. 69 out of 357 reviews" "
Rating 4 - Poor. 29 out of 357 reviews" "
Rating 2 - Terrible. 36 out of 357 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

AnnMarie

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was ok for the price, I went on a budget, but there was a bug in the bathroom, I found a cell phone behind the TV, which means they didn’t clean that well, but the biggest thing was the room smelled musty, that is ultimately why I cut my stay short there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Nabil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Brittany

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cody

Stayed 1 night in Sep 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were so helpful and kind. Everything felt peaceful and quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Demetrius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Sheri

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

6/10 Okay

Emily

Stayed 1 night in Aug 2024

8/10 Good

Shea

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was remodeling but felt it was very accommodating during that time. It will be very nice after remodel is finished. Close to nice restaurants, shopping and attractions
Stayed 1 night in May 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had a decent stay at this Comfort Inn. Front desk staff had a heavy accent so I had to translate for my older family members. There was one wall in the lobby with damage and the breakfast seating along another wall was pretty beaten up, but the other seating was comfortable and not so worn. Our bedroom was comfortable, but the bags for the trash cans weren't in the bins and we had no towels upon check-in. Our TV was malfunctioning so we gave up on that. Bathroom was clean. Mini fridge was cold. Overall, average hotel, not great but not awful.
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice. Friendly staff. Easy checkin. Overall good experience
Stayed 1 night in Aug 2024

8/10 Good

Jenita

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The room was nice and clean.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad smell
The 1st room smelled very badly of mildew. The 2nd was worse. The 3rd smelled and air conditioner didn’t work. 4th room was okay enough to stay. The front desk clerk was nice and apologetic, he said they had some pipes burst the previous weekend.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Amber

Room was clean. Bed is comfortable. No signs of bugs. Has breakfast, and it’s good. And no random deposit. 5 stars from me.
Stayed 1 night in Jul 2024

2/10 Terrible

Ashly

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WHEN I GOT TO THE PROPERTY THERE WAS AN ODOR. I SMELLED IT IMMEDIATELY. THEN I WENT TO ROOM 113 AND WENT TO TAKE A SHOWER IT DIDNT WORK, THEN WENT TO CALL THE FROMT DESK AND THE PHONE DIDNT WORK. THEN WAS MOVE TO ANOTHER ROOM AND THE SHOWER DIDNT WORK GOOD THERE AND THEN ENDED UP IN 116 AND THE SHOWER AND PHONE WORKED HOWEVER IT SMELLED LIKE MELDEE, POOL AND DOG. I GAVE AN ITCH IN MY THROAT AND SNEEZED ALL NIGHT LONG. THE SECOND NIGHT THE FIRST NIGHT I TOOK A SHOWER AND TURN THE AIR ON BUT THE SHOWER MADE ME PASS OUT. WHEN I GOT BACK THE NEXT NIGHT FROM BEING OUT CLEARLY SOMEONE HAD LAUD IN MY BED THAT I SLEPT IN AND I GUESS ASSUMED I WOULD USE THE NEW BED BECAUSE THE WAS NOT CLEANED THEY TOKD ME THEY DONT CLEAN EVERYDAY, THEY GOT IN MY BED AND I ITCHED IN MY PRIVATE AREA HAIRS I ASSUMES SONEONE WHITE BECAUSE IT MUST HAVE BEEN HEAD LICE. I IMMEDIATELY GOT UP WIPED OFF WITH RUBBING ALCOHOL AND GOT INTO THE OTHER BED. NOT KNOW WHAT ELSE TO DO. SNEEZED ALL NIGHT WOKE UP SICK AND ITS 11:24 THE NIGHT OF CHECK OUT AND IM STILL SICK. NOSE ITCHY, EYES ITCHY, SNEEZING, WEEZING, HEADACHE AND A STUFFY NOSE. I TRIED TO TURN THE AIR ON TO MASK THE SMELL IT DIDNT WORK.
Stayed 2 nights in Jul 2024

6/10 Okay

JOSE

Disliked: Property conditions & facilities
Not so comfy Comfort Suite
Where do I start. Super hard beds. Wallpaper coming off walls in hallways. Dirty surround on the hot tub, with a hot tub on off swotch clear accross the room. Falling apart drywall around pool area. Over cooked 🍳...
Stayed 1 night in Jun 2024

10/10 Excellent

Pamela

Stayed 1 night in Jun 2024

4/10 Poor

Mckenzie

Traveled with partner
Disliked: Amenities, property conditions & facilities
..
Stayed 2 nights in Jun 2024

2/10 Terrible

Anthoney Sherrell

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like smoke and wasnt the room i thought i reserved by looking at pictures on website then booking.room was suppose to have jacuzzi in it and didn't they told me wasn't what i booked even though its was in the pictures.then i looked up the room we got it was cheaper than what i was charged and still not their problem. So i would not recommend this place at all plus our key cards unprogrammed so we got locked out of our room had to have our cards re programmed the tv remote unprogrammed so had to take it to front desk to get programmed cause they wouldn't answer the phone.the paint in the bathroom was cracking like water damage
Stayed 2 nights in Jun 2024

10/10 Excellent

Brandon

Stayed 1 night in Jun 2024

6/10 Okay

Megan

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in May 2024