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Country Inn & Suites by Radisson, Louisville East, KY

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Louisville East, KY

Exterior
Lobby sitting area
Indoor pool
Studio Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Free daily breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$87
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
1241 Kentucky Mills Dr, Louisville, KY, 40299
  • Mall St. Matthews
    ‪7 min drive‬
  • E.P. Tom Sawyer State Park
    ‪8 min drive‬
  • Oxmoor Center
    ‪8 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(18 reviews)
  • 324 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(42 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, Louisville East, KY

Hotel in Jeffersontown
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Country Inn & Suites by Radisson, Louisville East, KY offers 70 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Country Inn & Suites by Radisson, Louisville East, KY features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1044 square feet (97 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.
Guests are offered a complimentary breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Free breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,044 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 7:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Country Carlson Louisville East KY
Country Inn Carlson Louisville East KY
Country Inn Suites by Radisson Louisville East KY
Country Inn & Suites by Radisson, Louisville East, KY Hotel
Country Inn & Suites by Radisson, Louisville East, KY Louisville

Country Inn & Suites by Radisson, Louisville East, KY Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 393 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Asia

Liked: Cleanliness, staff & service
This stay was deceitful. The pros are it was clean and had very nice employees. Thanks Amy! Everything that made me choose this hotel for others with the same price was wrong. The person that checked me in said that these changes are in the official hotel site but there isn't an office site for Country inn & suites by Radisson. The closest to that is choicehotels.com. When I booked at Hotels.com I was promised, "Free wired internet", "Pool access: 7:00 AM - midnight", "Check-out time is noon". No mention of CASH only deposit. When I got there, it was required $100 in cash which I didn't have on me. There is a "convenient" ATM that charges $3.95 fee on top of $3 that my bank charged me to use. The wired Internet doesn't exist. They don't provide an ethernet cord so I bought a $15 ethernet cord just to find out they don't support ethernet, only wifi. None of the usb ports worked so I bought a $20 usb plug so I could charge my devices. Check out is 11 am. Pool access start @ 10 am. When I got home I seen they updated the "official" site, choicehotels.com to say "Credit card or cash deposit required for incidental charges" On their website they now show Check-Out 11 and mention cash deposit when using other websites. However they still show "Dataport" as a feature to access their internet. No mention of pool hours. For breakfast every day for 4 mornings they served the same thing.Sausage patties, Biscuits & gravy and scrambled eggs but with no fixings like cheese. Very unhappy!
Stayed 4 nights in May 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except for the pool. It looked like there was no circulation for it to be able to get clean.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely love staying here. The only complaint I have is that the pool doesn’t look the cleanest.
Stayed 3 nights in May 2025

10/10 Excellent

Leon

Stayed 1 night in May 2025

2/10 Terrible

Keira

Stayed 2 nights in May 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

10/10 Excellent

Tim, Bellbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfy. The bathroom was nice and clean and the shower/bath was excellent. The room seemed nicely updated and decorated. There were a wealth pof dining options, several within walking distance. Very nice stay overall.
Stayed 1 night in May 2025

2/10 Terrible

Stephen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go there

It was terrible. Room was ok but could use better lighting in the bathroom. It was really dim. Pool was dirty. Don’t think there was any circulation in the pool. After we got into the pool we felt slimey and my daughter got sick from the pool. All door frames in pool area were rusted out at the bottom for a few inches.
Stayed 2 nights in May 2025

8/10 Good

Trista, Evansville In

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

4/10 Poor

Deb

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best after a long day.

Front desk greet: poor. Very small TV, furniture in rough shape, bed not great, registered for 3 but no pillow or blanket for sleeper couch.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is going through a renovation but still the service is remarkably good!!!
Stayed 1 night in Apr 2025

6/10 Okay

Andia

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Staff wasn't always helpful. The pool ran out of towels and the staff was rude when you asked for towels. There was a $250 hold for debit pay also.
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Sray

Under some outside construction
Stayed 1 night in Apr 2025

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Wesley J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Kateri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a great deal when we booked a 1 bedroom King suite for 3 nights. The parking lot had some construction going on, so parking was a little bit of a hassle, but nothing that wouldn’t make us not come back. Breakfast was great, staff was great when we asked for extra blankets, pillows and towels. The rooms needed a bit of an update, but overall a good place to stay for a tournament! Only a 15-20 minute drive to downtown.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary J

Stayed 2 nights in Apr 2025

6/10 Okay

Kara

Traveled with family and small children
The facilities were overall dated and old. Needed some remodeling. Door to the pool was very hard to open.
Stayed 2 nights in Apr 2025

8/10 Good

Wilbert, Foosland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

MELISSA, LOUISVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS REALLY A GREAT FAMILY PLACE I STAYED AN EXTRA DAY
Stayed 1 night in Apr 2025

10/10 Excellent

MELISSA, LOUISVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite food was hot and great
Stayed 1 night in Apr 2025

10/10 Excellent

Evan, MUSCLE SHOALS

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice people to work with
Stayed 11 nights in Mar 2025

6/10 Okay

Bangen

Disliked: Staff & service
Stayed 2 nights in Apr 2025