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City Express by Marriott Louisville Southeast

Property class: 3

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Photo gallery for City Express by Marriott Louisville Southeast

A modern lobby with a wooden accent wall, a clock, a fireplace, seating area, and artwork on the walls.
A multi-story hotel with a clear entrance, a parking lot, and a covered area with a sign indicating a clearance of 15 feet.
A modern kitchen with white tiles, grey cabinets, and a dining area with white tables and chairs.
A modern lobby with a sectional sofa, round tables, and a reception desk.
A hotel room with a sofa, a small table, a lamp, a painting on the wall, and a carpeted floor.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $84
includes taxes & fees
Nov 8 - Nov 9

Explore the area

View in a map
1241 Kentucky Mills Dr, Louisville, KY, 40299
  • Place, Southeast Christian Church
    ‪2 min drive‬
  • Place, Louisville Mega Cavern
    ‪11 min drive‬
  • Place, Louisville Zoo
    ‪12 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a computer, a chair, a small table, and a nightstand with a lamp.

Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a sofa, a table, a lamp, and a framed picture on the wall.

Suite, 1 Bedroom

  • 599 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 482 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 478 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About this property

City Express by Marriott Louisville Southeast

3-star hotel in Jeffersontown
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
City Express by Marriott Louisville Southeast offers 70 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

City Express by Marriott Louisville Southeast features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1044 square feet (97 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Onsite self parking is complimentary.

City Express by Marriott Louisville Southeast is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,044 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

We should mention

Pool access available from 7:00 AM to midnight
Guests under 18 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Country Carlson Louisville East KY
Country Inn Carlson Louisville East KY
Country Inn Suites by Radisson Louisville East KY
Country Inn & Suites by Radisson, Louisville East, KY Hotel
Country Inn & Suites by Radisson, Louisville East, KY Louisville

City Express by Marriott Louisville Southeast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 32 reviews
Rating 8 - Good. 8 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a short amount of time. Was very nice for the short amount of time.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The furnished breakfast was a bit sparse.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Pretty good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay safe and nice
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible do not stay here
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
It was a nice place to stay I will stay there again. But the breakfast needs to be improved on. There needs to be more items like bacon and othe meats. Pancakes and waffles should be offered al so. For the price of the rooms breakfast should be much better. Staff was great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs a lot more items it was the same thing every day and no meat like bacon.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After we got home to PA, I was charged again for my stay…. No one answers the phone and the other number that is listed on another site does not work!! Be aware you might not get anyone to correct this!
Stayed 5 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing positive was the very polite and helpful staff. The hotel is currently under renovation and has a distinct chemical smell to it. There was mold in the bathroom and the carpet felt damp. The pool was murky and something that looked like vomit was on the floor next to the seating area. No towels in sight. I could go on but will just sum it up by saying it was disgusting. Also be prepared to give a $100 cash deposit and be told if you lose the receipt you forfeit the deposit?? I stayed here in the past before the property was sold and it was a pleasant stay, clean, warm and inviting atmosphere with cookies and a library in the lobby for the kids. The new management destroyed what was once a fond memory for the kids. Do not stay here!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026