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City Express by Marriott Louisville Southeast

2.5 star property

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Photo gallery for City Express by Marriott Louisville Southeast

A modern lobby with a sectional sofa, round tables, and a reception desk.
A hotel room with a sofa, a small table, a lamp, and a wall-mounted picture.
Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr) | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Meeting facility
Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub) | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $100
includes taxes & fees
Jun 15 - Jun 16

Explore the area

View in a map
1241 Kentucky Mills Dr, Louisville, KY, 40299
  • Place, Southeast Christian Church
    ‪2 min drive‬
  • Place, Louisville Mega Cavern
    ‪11 min drive‬
  • Place, Louisville Zoo
    ‪12 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with a large bed, a desk with a computer, a TV, and a wall-mounted artwork.

Room, 2 Queen Beds

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 599 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 482 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 478 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About this property

City Express by Marriott Louisville Southeast

Hotel in Jeffersontown
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
City Express by Marriott Louisville Southeast offers 70 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

City Express by Marriott Louisville Southeast features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1044 square feet (97 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Onsite self parking is complimentary.

City Express by Marriott Louisville Southeast is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,044 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to midnight
Guests under 18 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Country Carlson Louisville East KY
Country Inn Carlson Louisville East KY
Country Inn Suites by Radisson Louisville East KY
Country Inn & Suites by Radisson, Louisville East, KY Hotel
Country Inn & Suites by Radisson, Louisville East, KY Louisville

City Express by Marriott Louisville Southeast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 392 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities
Best place I’ve stayed at
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Very clean and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

JENELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the cleanest and smoke free Hotel that I like. Staff is very kind and the renovation is coming along. As a solo traveler I feel safe hear and no one bother you.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here
Stayed 1 night in Aug 2025
Verified

8/10 Good

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Staff kind clean room the whole hotel is being renovated
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, they are renovating so stuff was everywhere but the staff was great and the room was clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

leneedli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean but they have a lot of stuff on remodeling
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Beverly

Liked: Cleanliness
The hotel was under renovation but the staff was super helpful. Noise was kept to a minimum. We will be back
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Ethan

Hotel is currently getting renovated,
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal!
Stayed 1 night in Feb 2026
Verified

8/10 Good

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont count on a great breakfast. Hotel was under a major remodel but still clean and quiet.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Darryl

Liked: Cleanliness
Staff
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Dennis

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lots of boxes and stacked furniture due to renovations but place definitely needs to be updated. Furniture is old carpets old
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Guisselle

M
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Aaron

Disliked: Staff & service, property conditions & facilities
They were renovating and it appears under new management. The threats of extra charge of $15 to take breakfast food back to the room when the breakfast nook was filled with boxes was a huge turn off from the get go. I’m not eating in a storage closet.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all of them were excellent and went above and beyond for me . The house keepers the front desk staff . All the office people everyone was very kind . I had to travel and be away from home on business and I was very alone and they just all treated me so very well . I will go back and I will refer. Again if they see this Thank you 🙏 room 411
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Mitchell

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival, the front desk staff demanded $100 cash for “in case of incident” , the hallways were full of boxes. During breakfast, we were told “if anything leaves the breakfast room, it will be $15”. It all seemed very shady
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bradley

Liked: Cleanliness
Clean, comfortable room
Stayed 1 night in Nov 2025
Verified

4/10 Poor

stephanie

Pool was closed, that was the whole point of me getting a room there was so I could take a swim. I was very upset
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Breakfast very limited. The hotel is going through renovation but they did their best during that.
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities
Everything was clean and staff were very friendly. They are making updates throughout that make it look more modern and fresh.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Karen

Not a very good breakfast. Main issue , remodeling in hotel. Furniture and planks of wood sitting around everywhere. No coffee maker in room. The desk clerk , couldn't understand me and I couldn't understood a word she said either. Would not go back until changes made
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 5 nights in Jan 2025