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Country Inn & Suites by Radisson, Louisville South, KY

2.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Louisville South, KY

Lobby
1 bedroom, desk, iron/ironing board, free cribs/infant beds
Free buffet breakfast
Exterior
Suite, 1 Bedroom, Non Smoking | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Pool
  • Housekeeping
  • Laundry
$98
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
400 Paroquet Springs Drive, Shepherdsville, KY, 40165
  • Place, Paroquet Springs Conference Center
    ‪3 min walk‬
  • Place, Bernheim Arboretum and Research Forest
    ‪10 min drive‬
  • Place, Jim Beam American Outpost
    ‪11 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 372 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(7 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Country Inn & Suites by Radisson, Louisville South, KY

Shepherdsville hotel with indoor pool
This hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and a meeting room.
Country Inn & Suites by Radisson, Louisville South, KY offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Country Inn & Suites by Radisson, Louisville South, KY features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a library, a vending machine, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Carlson Shepherdsville
Country Inn Carlson Shepherdsville
Country Inn Suites by Radisson Louisville South KY
Country Inn & Suites by Radisson, Louisville South, KY Hotel

Country Inn & Suites by Radisson, Louisville South, KY Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1009 reviews
Rating 8 - Good. 288 out of 1009 reviews
Rating 6 - Okay. 174 out of 1009 reviews
Rating 4 - Poor. 79 out of 1009 reviews
Rating 2 - Terrible. 66 out of 1009 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mary

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The reservation through Expedia was changed without notification. Requested a Dbl room King Bed. We were given a gaud room with mirrors and hot tub. No sitting area for guests. Room was directly across from another room under noisy construction (drills, hammering). We showed them the reservation from Expedia. They said they received the reservation with a standard king. The one we wanted was not available. Later the desk clerk came to the room and said they did have a double available after all if we wanted to move. We had already unpacked and did not have time to repack and move as we were leaving for a prior engagement and we couldn’t be late. The clerk was quick to blame whoever sent the reservation to the hotel, did not try to rectify the issue at first until speaking with a manager and assigned a room next to construction. We are still waiting for a receipt they said they would email because they had no hard copies. We did receive one from Expedia stating the reservation for a king double room suite. I have NEVER had this issue with Expedia or Country Inn Suites. I have been a Choice Hotel and Expedia members for years. It makes me nervous now to use Expedia and wonder if this all had been avoided if we went directly to the Hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the courtesy and professionalism of the staff enjoyable experience
Stayed 1 night in Jun 2025

10/10 Excellent

Montasia

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Trisha

Traveled with family
Liked: Staff & service, room comfort
The hotel was fine. I think they were working on remodeling some rooms while we were there. The stairwell wasn’t vacuumed our whole stay (4 nights) one day the pool was closed, so we couldn’t use it. Our last night someone’s room on the 1st flooded/had water issues. I think they had to shut the hot water off bc I tried taking a shower but didn’t get any hot water. The next day the water must of still not been on to the bathrooms by the elevators. But they didn’t have out of order signs on the doors. So the bathrooms toilets were gross.
Stayed 4 nights in Jun 2025

10/10 Excellent

Saraea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some construction going on in the late afternoon/early evening that I could hear down the hall, but once I turned on the TV in my room, I didn't notice. While annoying at first, I realize the hotel is either A) fixing a room(s) or B) upgrading a room(s), both of which are good. They did not do any work once it turned evening. The staff were friendly, efficient and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay . Quite. Plenty of parking.
Stayed 1 night in Jun 2025

2/10 Terrible

Lorie, MOUNT PLEASANT

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was remodeled but old stained furnishings.
Stayed 1 night in May 2025

4/10 Poor

fettah

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nice outside looking and nice entrance but poor room condition. Dirty bath tub. No phone in the room. Limited breakfast choices.Bad room smell.
Stayed 1 night in Jun 2025

6/10 Okay

Rosie

Traveled with family
The bed was comfortable, breakfast good, and all the employees were nice. Price was average, but so is the hotel. The elevator is very small. I can't imagine a family of 3 or more, and the luggage cart in that elevator at the same time. The ice machine on the 3rd floor was broken for the 3 nights we stayed. The corner of the bathroom countertop was amiss and could have injured someone if they weren't careful. One hook behind the bathroom door for your towels to hang, and the presentation of the toilet paper, I have to say was disgusting with the mark on the wall. I understand not to waste, but having that small a roll left over from the previous guest, could have been moved to an area in the hotel for employees or the hallway bathrooms. I have no idea why the folded paper was stuck under the toilet, see photo. The constructed area around the desk, showed too many wires.
Stayed 3 nights in May 2025

6/10 Okay

Yvonne

Traveled with family
Disliked: Staff & service
Not the best service, WiFi, breakfast, or front desk support. We ended up changing hotels in the middle of the night.
Stayed 2 nights in May 2025

4/10 Poor

Joseph

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jena

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very friendly, quick checkin, nicely appointed. We will book again. 10/10
Stayed 1 night in May 2025

10/10 Excellent

Gary, Newton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access from I-65, and has a number of dining choices all in the same area. We had a King suite and it was very nice. Beds are comfortable and clean, and room is well appointed. Staff were all very friendly and professional as well. Highly recommend.
Stayed 1 night in May 2025

2/10 Terrible

Lsrisa

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Great place to stay

Very nice people really made you feel welcome. We’re there for all your needs.
Stayed 4 nights in May 2025

10/10 Excellent

Henriette K

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Best hotel!

Stayed 1 night in May 2025

2/10 Terrible

Blake

Disliked: Amenities, property conditions & facilities
The property was outdated and run down. The paint in the bathroom was so bad it was literally falling off the walls. The maid rumaged through my bag as if i wouldnt notice. Do Not stay here.
Stayed 2 nights in May 2025

6/10 Okay

Roger

Business traveler
Liked: Staff & service
Toilet did not have handle attached to flush. Stood in ankle deep water as I showered. Told desk help. Said thanks and moved on. 😟
Stayed 1 night in May 2025

10/10 Excellent

Krissy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again.

Was a great place to stay. Friendly staff. Clean. I would stay again.
Stayed 1 night in May 2025

6/10 Okay

Mary

Liked: Property conditions & facilities
When we got to the hotel. We were told that the Jacuzzi in the room didn’t work. They could not give us another room. So we could take the room with the broken hot tub or go someplace else. Someone could’ve called and let us know. Said they could not give us a discount on the room the third-party which is you guys would have to do that. Can someone help me with this please
Stayed 1 night in May 2025

4/10 Poor

Elaina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was nothing special and for almost 200.00 a night I'd except a working drain in the shower. Maybe one that wasn't held open by a broken piece of a plastic knife.
Stayed 1 night in May 2025

8/10 Good

Shaju

Stayed 1 night in May 2025

10/10 Excellent

Angela

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. The breakfast could use improving. Staff could use educating about survice animals.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Friendly

Best hotel choice in the area. Will stay again
Stayed 1 night in May 2025

8/10 Good

Samantha, Palatine

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025