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Derby City Gaming & Hotel - A Churchill Downs Property

4.0 star property

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Photo gallery for Derby City Gaming & Hotel - A Churchill Downs Property

Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
3 bars/lounges
3 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
4520 Poplar Level Rd, Louisville, KY, 40213
  • Louisville Zoo
    ‪7 min drive‬
  • Louisville Mega Cavern
    ‪7 min drive‬
  • Kentucky Exposition Center
    ‪8 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds

Luxury Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Accessible

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Derby City Gaming & Hotel - A Churchill Downs Property

4-star Louisville hotel close to Louisville Zoo
This smoke-free hotel features 3 restaurants, 3 bars/lounges, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services. Change of towels is available on request.
Derby City Gaming & Hotel - A Churchill Downs Property offers 123 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary. This Louisville hotel also offers multilingual staff, concierge services, and an ATM. Complimentary uncovered self parking is available on site.

Derby City Gaming & Hotel - A Churchill Downs Property is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 10:00 AM on weekends.
Oliver's Chophouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.
Lil' Wagner's - This diner serves lunch, dinner, and light fare. Open select days.
Railbirds Hot Chicken - This theme restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 10 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Lil' Wagner's
  • Oliver's Chophouse
  • Railbirds Hot Chicken

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a gaming floor onsite with 1,300 gaming machines.

We should mention

Guests under 21 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Derby City Gaming Hotel
Derby City Gaming & Hotel - A Churchill Downs Property Hotel

Derby City Gaming & Hotel - A Churchill Downs Property Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 914 out of 1142 reviews
Rating 8 - Good. 143 out of 1142 reviews
Rating 6 - Okay. 41 out of 1142 reviews
Rating 4 - Poor. 18 out of 1142 reviews
Rating 2 - Terrible. 26 out of 1142 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shontae

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at
Stayed 3 nights in Jan 2025

10/10 Excellent

Niurka

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Rooms were very clean, quiet & up to date. We would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sports book
Stayed 3 nights in Jan 2025

10/10 Excellent

Jamie M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkably clean and staff was excellent.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2025

2/10 Terrible

Samuel

Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with casino.
Stayed 1 night in Jan 2025

10/10 Excellent

Shontae

Liked: Cleanliness
Stayed 3 nights in Jan 2025

2/10 Terrible

Robert Casey

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
This property was unfortunately not a good experience. The hotel room was nice and beautiful however the facilities were bare minimum inaccessible the staff was rude the food was an edible and when we tried to take the food back they wouldn't give us our money back offered us comp cards for the food however we had no intention of returning so we just lost the money.
Stayed 2 nights in Jan 2025

2/10 Terrible

Anna, Lexington

Stayed 1 night in Jan 2025

10/10 Excellent

Kortnee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very big and very beautiful special attention to detail. The hotel was very clean and nice. We enjoyed our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Kathie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautifully decorated. The bed was super comfy good water pressure in the shower. We enjoyed that the casino was non smoking.
Stayed 1 night in Jan 2025

10/10 Excellent

Duncan

Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying here. Room was absolutely beautiful. The service from frontvdesk was amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Micheal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is immaculate highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Colin

Stayed 2 nights in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kashmir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Shontae

Stayed 3 nights in Jan 2025

10/10 Excellent

Christy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely great but have a plan for food

Absolutely fantastic spotless property. I have travel with an ADA service dog. They gave me absolutely no issues whatsoever. The set up is fantastic. There was not a drop of dust or germs anywhere in this place. The sheets were beautiful. Everything was beautiful about this property. The service was fantastic. Check-in was a little slow. They could speed up on that or put more people there because it took the front desk like a good 45 minutes to get one person checked and I get that the woman checking in was elderly. I mean that the staff person but you know then put somebody else with her right other than that, everything was fine, except trying to find food when you realize how late it was and there is none so I wish that they would offer some kind of room service or food or what have you because you’re not gonna get DoorDash to your room there or anything like that either
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Very friendly. Hotel feels safe and quiet even with a casino in it. Room should be equipped with a microwave.
Stayed 1 night in Jan 2025

10/10 Excellent

Keniesha

Stayed 1 night in Dec 2024

10/10 Excellent

Keniesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love the overall experience the rooms are very clean I just love it
Stayed 1 night in Jan 2025

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and fun casino! The staff was amazing and friendly
Stayed 1 night in Jan 2025