Best Western Louisville South / Shepherdsville

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Louisville South / Shepherdsville

Exterior
Lobby
Snack bar
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board
Suite, 1 King Bed, Non Smoking, Jetted Tub | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
362 Brenton Way, Louisville, KY, 40165
  • Kentucky Kingdom
    ‪13 min drive‬
  • Kentucky Exposition Center
    ‪13 min drive‬
  • Louisville Mega Cavern
    ‪14 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Best Western Louisville South / Shepherdsville

Hotel in Hillview
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a microwave in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Best Western Louisville South / Shepherdsville offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Louisville South / Shepherdsville features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, laundry facilities, and a convenience store. Complimentary uncovered self parking is available on site.

Best Western Louisville South / Shepherdsville is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 24 to September 05
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Louisville South Hotel Shepherdsville
Fairfield Inn Marriott Louisville South Shepherdsville
Fairfield Inn Marriott Louisville South Hotel
Fairfield Inn Marriott Louisville South Shepherdsville
Shepherdsville Fairfield Inn by Marriott Louisville South Hotel
Fairfield Inn by Marriott Louisville South Shepherdsville
Fairfield Inn Marriott Louisville South Hotel Shepherdsville
Fairfield Inn Marriott Louisville South Hotel
Fairfield Inn Marriott Louisville South
Hotel Fairfield Inn by Marriott Louisville South Shepherdsville
Hotel Fairfield Inn by Marriott Louisville South
Fairfield Marriott Louisville
Best Louisville Shepherdsville
Fairfield Inn by Marriott Louisville South
Best Western Louisville South / Shepherdsville Hotel
Best Western Louisville South / Shepherdsville Louisville
Best Western Louisville South / Shepherdsville Hotel Louisville

Best Western Louisville South / Shepherdsville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 332 out of 656 reviews" "
Rating 8 - Good. 205 out of 656 reviews" "
Rating 6 - Okay. 66 out of 656 reviews" "
Rating 4 - Poor. 28 out of 656 reviews" "
Rating 2 - Terrible. 25 out of 656 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Older property, not a lot of parking
Stayed 2 nights in Oct 2024

10/10 Excellent

LOULA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Traveled with partner
Great all around. Clean, convenient.
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Stayed 1 night in Oct 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2024

8/10 Good

Crystal

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very friendly and clean
We were in town for the Jelly Roll concert last night. The first room they put us in, the tub wouldn’t drain while I was showering. I called the front desk and they immediately had us another key made to a different room. The breakfast was good, I love their waffles!! The front desk clerk this morning was the sweetest soul ever, she definitely deserves a raise! The beds were clean, and actually slept really well. The staff preparing the breakfast and putting it out were super nice as well!! I called last minute to get a late checkout and was able to do so with no hassle at all. I’d definitely stay here again. It’s close to gas stations and restaurants as well as I65.
Stayed 1 night in Oct 2024

8/10 Good

Julie

Stayed 4 nights in Sep 2024

10/10 Excellent

Elena

Stayed 1 night in Oct 2024

2/10 Terrible

Lindsey

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aboulfatouh

Stayed 1 night in Oct 2024

8/10 Good

Evan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful, and courteous staff. It would have been nice if biscuits and gravy had been available all four days, however. They were available the first morning but not the last three mornings of our four day stay. I must admit i was a bit shocked when on the second day i asked the front desk attendant at roughly 8am if the biscuits and gravy would be coming out soon and she told me that the gentlemen preparing the breakfast didn't like making them so they wouldn't be served that day. Definitely not her fault, as she was very nice and i have no complaints about the service. I will definitely stay there again in the future. Hopefully with biscuits and gravy and a staff member thats willing to prepare them. Lol.
Stayed 4 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best night sleep
We had an amazing nights sleep. The bed was very comfortable and the bathroom was nice. Breakfast was good .
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

CARA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than having an issue at check in, which was not the fault of the hotel, our stay was very nice. The facility dud not seem as clean as it was last year. Im sure, like everywhere else, staffing is an issue. Both of the ladies that helped me at the front desk were very kind. The housekeeping staff did a great job in my room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 2 nights in Sep 2024

4/10 Poor

Levi

Disliked: Cleanliness, staff & service, property conditions & facilities
Was a hour late checking us in because they were “busy”. Needs a LOT of TLC: Shower curtain rod about to fall off, drain doesn’t stay up so you have to wedge it open when showering. We had a SIGNIFICANT ant infestation that started small and got MUCH bigger in the 3 nights. Would have been nice if they offered “something” considering the room price. Staff was pleasant enough. Better than other places I’ve stayed overall, but not worth the price.
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and staff was friendly and accommodating.
Stayed 1 night in Sep 2024

4/10 Poor

Elaine

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Sep 2024

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Denise

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean, comfortable room
Stayed 1 night in Sep 2024

10/10 Excellent

Shauna, Carlsbad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel that was convienent and had a soft bed.
Stayed 1 night in Sep 2024