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Best Western Louisville South / Shepherdsville

2.5 star property

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Photo gallery for Best Western Louisville South / Shepherdsville

Enjoy a comfortable stay in this cozy room featuring a desk, flat-screen TV, and convenient amenities.
Enjoy a convenient pantry area with ample storage and a view of the outside.
Stay fit on the go with our fully equipped gym featuring treadmills, ellipticals, and weight machines.
Enjoy a comfortable stay with a desk, TV, microwave, refrigerator, and chair in this well-appointed room.
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
362 Brenton Way, Louisville, KY, 40165
  • Kentucky Exposition Center
    ‪14 min drive‬
  • Kentucky Kingdom
    ‪14 min drive‬
  • Churchill Downs
    ‪17 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Louisville South / Shepherdsville

Hotel in Hillview
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a microwave in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Best Western Louisville South / Shepherdsville offers 63 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Louisville South / Shepherdsville features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, laundry facilities, and a convenience store. Complimentary uncovered self parking is available on site.

Best Western Louisville South / Shepherdsville is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 24 to September 05
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Louisville South Hotel Shepherdsville
Fairfield Inn Marriott Louisville South Shepherdsville
Fairfield Inn Marriott Louisville South Hotel
Fairfield Inn Marriott Louisville South Shepherdsville
Shepherdsville Fairfield Inn by Marriott Louisville South Hotel
Fairfield Inn by Marriott Louisville South Shepherdsville
Fairfield Inn Marriott Louisville South Hotel Shepherdsville
Fairfield Inn Marriott Louisville South Hotel
Fairfield Inn Marriott Louisville South
Hotel Fairfield Inn by Marriott Louisville South Shepherdsville
Hotel Fairfield Inn by Marriott Louisville South
Fairfield Marriott Louisville
Best Louisville Shepherdsville
Fairfield Inn by Marriott Louisville South
Best Western Louisville South / Shepherdsville Hotel
Best Western Louisville South / Shepherdsville Louisville
Best Western Louisville South / Shepherdsville Hotel Louisville

Best Western Louisville South / Shepherdsville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 796 reviews
Rating 8 - Good. 245 out of 796 reviews
Rating 6 - Okay. 75 out of 796 reviews
Rating 4 - Poor. 32 out of 796 reviews
Rating 2 - Terrible. 29 out of 796 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Unpleasant stay

Heard a conversation in the hallway after midnight and then adjoining room occupant hadn’t on loud enough to hear through the wall until 3:45 AM
Stayed 1 night in Apr 2025

8/10 Good

Iva, Plainfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed here and both times were pleasant experience. Clean, no odor, newish furnishings, super comfy beds, very pleasant staff. Feels safe.
Stayed 3 nights in Apr 2025

10/10 Excellent

Afsheen

Stayed 1 night in Apr 2025

10/10 Excellent

Jeri L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled here to experience the Bourbon Trail and found this location to be conveniently located to all the places and distilleries we wanted to see/tour. Close to the highway we could not hear any road noise, and we found it easy to travel to and from. The staff were friendly and professional. The facility itself and the rooms were very clean. The breakfast selection was a good spread and offered a quality meal. We would choose to stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ann

Liked: Staff & service, property conditions & facilities, room comfort
It was good except there was garbage behind the bed table.
Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Friendly helpful staff. Quiet room on top floor. Continental breakfast was usual fare but was presented in a pleasant, clean and organized atmosphere.
Stayed 1 night in Mar 2025

10/10 Excellent

Doris

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Greg

It was average.
Stayed 2 nights in Mar 2025

8/10 Good

William

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
It was just overnight on the way home. Clerk was rude
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Stayed 1 night in Mar 2025

8/10 Good

Melody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very quiet and clean. Restaurants close enough to walk to. Staff was friendly and courteous.
Stayed 1 night in Mar 2025

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Great room for a great price.
Stayed 1 night in Mar 2025

10/10 Excellent

Rudi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience, staying here comfortable bed good size room decent breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Patryk

Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to reach off of I 65, Clean, safe, easy check in and check out, good breakfast!
Stayed 1 night in Mar 2025

6/10 Okay

Mats

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, but no good breakfast

Nice hotel and room was good. Breakfast was not good. Stale food that seems to be leftover from the day before
Stayed 3 nights in Mar 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second hotel we tried after a mess at the first one. This hotel was much better, safer, cleaner, friendly staff and most important we didn’t feel like we were going to be mugged. We very much enjoyed our stay at this hotel, few minor issues paint peeling in bathroom, and hair dryer fell off the wall, but other than that great hotel. Bed was comfy, it was clean, room service was good, breakfast was good, staff was incredibly friendly. Definitely consider this hotel for your next trip!
Stayed 3 nights in Mar 2025

2/10 Terrible

Tristin

Traveled with family
Disliked: Amenities, property conditions & facilities
Absolutely horrible stay. We had to fight the bathtub left and right to drain. Then when we finally got it to drain the bath tub leaked on to the floor. Clearly had been leaking for a good while as the wallpaper was peeled. Definitely not worth the $150 for a night
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Pleasant

The stay was pleasant but the night front desk worker could use some customer service skills. The only other problem we had is there was only 2 towels for a room that sleeps 4 people.
Stayed 1 night in Mar 2025

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Dilsia

Stayed 1 night in Mar 2025