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Hilton Garden Inn Louisville Mall of St. Matthews

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Louisville Mall of St. Matthews

Bar (on property)
Lobby
Exterior
Indoor pool
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Pool
  • Breakfast available

Explore the area

Map
400 Sherburn Lane, Louisville, KY, 40207
  • Mall St. Matthews
    ‪2 min walk‬
  • Baptist Hospital Louisville
    ‪17 min walk‬
  • Kentucky Exposition Center
    ‪13 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 406 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

Flat-screen TV

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 481 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Flat-screen TV

Deluxe Room, 1 King Bed

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hawthorn Suites by Wyndham Louisville East

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1006)
$113 nightly
The price was $133
The price is $113 total
includes taxes & fees
Hawthorn Suites by Wyndham Louisville East

About this property

Hilton Garden Inn Louisville Mall of St. Matthews

3-star Louisville hotel, connected to a shopping center in St. Matthews
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Change of towels is available on request.
Hilton Garden Inn Louisville Mall of St. Matthews offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn Louisville Mall of St. Matthews features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 2000 square feet (186 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn Louisville Mall of St. Matthews has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
The Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 for adults and USD 8 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Louisville Mall St. Matthews Hotel
Hilton Garden Inn St. Matthews Hotel
Hilton Garden Inn Louisville Mall St. Matthews
Hilton Garden Inn St. Matthews
Hilton Garden Inn St Matthews
Hilton Garden Inn Louisville Mall of St. Matthews Hotel
Hilton Garden Inn Louisville Mall of St. Matthews Louisville

Hilton Garden Inn Louisville Mall of St. Matthews Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 581 out of 781 reviews
Rating 8 - Good. 141 out of 781 reviews
Rating 6 - Okay. 33 out of 781 reviews
Rating 4 - Poor. 11 out of 781 reviews
Rating 2 - Terrible. 15 out of 781 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Antoun

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Stayed 1 night in Nov 2024

8/10 Good

Chrissie

Liked: Cleanliness, staff & service, property conditions & facilities

My stay

It was a good stay but the beds are like sleeping on a slab of stone. I found it rather odd that the mirror was in the closet. I also found it odd that the lady at the front desk was sporting a sweater with large black skulls all over it
Stayed 2 nights in Mar 2025

8/10 Good

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such helpful & friendly staff. Clean & comfortable room.
Stayed 1 night in Mar 2025

10/10 Excellent

NaShawna

Great place to stay. Clean and nice
Stayed 1 night in Mar 2025

2/10 Terrible

Judy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Scalding HOT Water

For the past week, I have been staying at a nearby hospital with my mother (newly diagnosed with lung cancer). Due to staying by my mothers side, I had not bathed in over a week and desperately wanted a shower. After tucking my mother into her hospital bed, I came to the Hilton Garden Inn--St. Matthews. I paid $185 for my room to shower, and do a little laundry in the credit card operated machines. The water in my bathroom (shower and sink) is SCALDING HOT. It is so scalding hot, that my skin got burned. I called the front desk immediately (12:45 AM). I was offered another room or for maintenance to come. I declined. It's bedtime, all my laundry is spread out in this room and I am exhausted. The front desk was rude and unwilling to comp my next stay. ESSENTIALLY, I PAID $185 FOR A ROOM & GOT BURNED BY A SCALDING HOT SHOWER!!!! MY SKIN IS BURNED.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaleesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this little gem is right here in St. Matthews. I was needing a two night getaway with my fiancé to celebrate us being together 1 year. (Feb 23, 24) we have been so happy with our accommodations and we love the atmosphere so much. We both love shopping too, so with Dillards ar our back door attached to Mall St Matthews, who could complain!? We will most certainly be back and are delighted we could spend our 1 year anniversary here!
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Stayed 2 nights in Feb 2025

10/10 Excellent

John B

Traveled with family
Love this property. Jarrod at the front desk is great. Looking forward to coming back.
Stayed 3 nights in Feb 2025

2/10 Terrible

Roxanne

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
When I plugged in the hairdryer it shot sparks out of it and did not work. The hotel is not maintained, and the pictures on-line are very outdated. It took the front desk staff over 20 minutes to show up and check us in.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and very clean!!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Staff was excellent. There was blood on our pillows and sheet when we get to get into the bed that night. Absolutely disgusting. Staff did bring us clean pillow cases and sheets. After we changed all bedding we were finally able to get into bed.
Stayed 1 night in Feb 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and everything is close to mall
Stayed 1 night in Feb 2025

10/10 Excellent

Del

Stayed 1 night in Feb 2025

10/10 Excellent

marie

Stayed 3 nights in Feb 2025

10/10 Excellent

CINDY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Stayed 1 night in Jan 2025

10/10 Excellent

laura

Stayed 2 nights in Jan 2025