Hilton Garden Inn Louisville/Northeast

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Louisville/Northeast

Beach
Point of interest
Lobby
Point of interest
Casino

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
9850 Park Plaza Ave, Louisville, KY, 40241
  • Paddock Shops
    2 min walk
  • The Summit Shopping Center
    4 min walk
  • Chamberlain Pointe Shopping Center
    16 min walk
  • Louisville, KY (SDF-Louisville Intl.)
    22 min drive

Room options

Room, Accessible

  • 306 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 690 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Accessible

  • 690 sq ft
  • Sleeps 2
  • 1 King Bed

King deluxe evolution suite

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 690 sq ft
  • Sleeps 4
  • 1 King Bed

King evolution room

  • 306 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 306 sq ft
  • Sleeps 4
  • 2 Queen Beds

Two queens evolution room

  • 306 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility/Hearing)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 306 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • 306 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 306 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Louisville/Northeast

3-star Louisville hotel connected to a shopping center, steps from Paddock Shops
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Louisville/Northeast offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Louisville/Northeast features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3003 square feet (279 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and coffee/tea in a common area. Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
The Pavillion Lounge - This bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • The Pavillion Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,003 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

Pool access available from 6 AM to 10 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Louisville Ne
Hilton Garden Inn Louisville Ne
Hilton Garden Inn Louisville Northeast Hotel
Hilton Louisville Northeast
Hilton Garden Inn Louisville Northeast
Hilton Garden Inn Louisville/Northeast Hotel
Hilton Garden Inn Louisville/Northeast Louisville
Hilton Garden Inn Louisville/Northeast Hotel Louisville

Hilton Garden Inn Louisville/Northeast Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 97 reviews" "
Rating 8 - Good. 24 out of 97 reviews" "
Rating 6 - Okay. 6 out of 97 reviews" "
Rating 4 - Poor. 2 out of 97 reviews" "
Rating 2 - Terrible. 3 out of 97 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2024

10/10 Excellent

Grif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I purchased 2 rooms for my brother and his family. They were so impressed with their rooms, how clean the facility and the incredible staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lora, Zephyrhills

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and nice showers. Breakfast buffet available for a fee. They have a bar and some grabs d go items to purchase.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this place. Great little bar and bartender. And felt very safe as a single female. Nice folks all the way around
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but slow running water
Room was comfortable and location was convenient for my business meetings. The bathroom faucet needs serviced as water barely trickled out of the hand sink. Other than that it was a fine stay.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was a quick overnight on a thru-trip. Positive experience … desk agent on check in was delightful and professional. Location is terrific as it is an easy walk to several good quality restaurants and a nice outdoor mall. It looks like there have been some room updates in the recent years. Room was well laid out and had everything we might need. Some rust/mold staining (limited but noticeable) in the bathroom (toilet bowl, shower) … but clean overall. Workout room had plenty of equipment but the TV as not working properly. We did not dine in the hotel, although the area was nice. Thanks for a nice stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

karen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast not included $14
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
It was a good stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Acceptable
Stayed for a few nights during the software crash. Only had one key available for the room but we made it work. The staff were overwhelmed, and we did have to go down to keep asking for a crib etc. Felt like we were putting them out a little. There was a lot going on though. The tub and grout had moldy spots that were gross for giving little kids baths. Overall it was clean though. Breakfast is not free, so that wasn't family friendly. Had company at the nice pool area, and it was great.
Stayed 2 nights in Jul 2024

8/10 Good

Justin

Stayed 1 night in Jun 2024

2/10 Terrible

Rachael-Don

Traveled with family
Disliked: Cleanliness
We arrived late Friday night and our 1st room was dirty was never cleaned. Bathroom was disgusting. 2nd room was ok we were exhausted . Woke up to charges on our credit card. Second night more charges to our credit card. Went to use the shower and the handle fell on my foot. We went down for coffee and breakfast and were told it was $13.99 for breakfast. We went elsewhere. We had a double room the last night we pulled the covers off the other bed and there was blood stains on the comforter.
Stayed 3 nights in Jul 2024

8/10 Good

Jennifer, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Kimberly Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Carike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, location good, free parking and good restaurants near by
Stayed 4 nights in Jul 2024

10/10 Excellent

Chris

Stayed 2 nights in Jun 2024

10/10 Excellent

Sukhjinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Friendly staff.
Stayed 1 night in Jun 2024