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Holiday Inn Express Hotel & Suites Louisville East by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Louisville East by IHG

Exterior
Indoor pool
1 bedroom, down comforters, in-room safe, iron/ironing board
Exterior
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
1620 Alliant Ave, Louisville, KY, 40299
  • Southeast Christian Church
    ‪17 min walk‬
  • Mall St. Matthews
    ‪8 min drive‬
  • E.P. Tom Sawyer State Park
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

1 bedroom, down comforters, in-room safe, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down comforters, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Mobility)

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Mini-refrigerator

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

1 bedroom, down comforters, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility)

Standard Room, 1 King Bed, Mobility Accessible (Mobility) | 1 bedroom, down comforters, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Drury Inn & Suites Louisville East

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, (1003)
$120 nightly
The price is $120 total
includes taxes & fees
Drury Inn & Suites Louisville East

About this property

Holiday Inn Express Hotel & Suites Louisville East by IHG

Hotel in Jeffersontown
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
Holiday Inn Express Hotel & Suites Louisville East by IHG offers 82 accommodations with safes and complimentary newspapers. Beds feature down comforters. Premium satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Louisville East by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This Louisville hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Holiday Inn Express Hotel & Suites Louisville East by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Louisville East
Holiday Inn Express Louisville East

Holiday Inn Express Hotel & Suites Louisville East by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 467 out of 696 reviews
Rating 8 - Good. 161 out of 696 reviews
Rating 6 - Okay. 35 out of 696 reviews
Rating 4 - Poor. 19 out of 696 reviews
Rating 2 - Terrible. 14 out of 696 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Very nice hotel. Would be nice to have a night light in the bathroom. Refrigerator was noisy.
Stayed 1 night in Mar 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased!

Facility was very nice! Clean! Breakfast was great. Staff was very professional and polite. Would definitely stay there again.
Stayed 3 nights in Mar 2025

8/10 Good

Molly

Stayed 2 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and clean. Room made up every day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff helped us to secure a last minute room and was very friendly and knowledgeable.
Stayed 1 night in Mar 2025

6/10 Okay

Leighton

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
I’ve worked in hospitality my whole life. 3 stars because 1 bad employee shouldn’t equal a 1 star review even if they’re a 1 star employee. "A truly frustrating stay. From the outset, the front desk experience was abysmal. "Mary Lisa" was exceptionally rude, displaying clear annoyance at having to check guests in. Despite pre-paid rooms and a "no deposit" booking, a $20 per room deposit was demanded, My Questions to Mary were ignored, and paperwork was shoved at me. Locked soap dispenser shelf with lotion and conditioner where hand soap should have been. Asked Mary for hand soap she was rude and said it was next to the bathroom sink. I eventually found the hand soap locked in the shower dispenser shelf. I had to figure out how to switch them myself. My colleague's injury was met with a dismissive and unprofessional comment, from Mary adding insult to injury. However, the experience wasn't entirely negative. Salena and a brown-haired manager were exceptional, demonstrating genuine care and helpfulness, running circles around Mary a stark contrast to the initial encounter. The pool and hot tub were closed, a fact not communicated during booking, which was disappointing. The parking situation was equally confusing, with contradictory information provided regarding forward parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Poppy A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome shower head, like a massage! Nice beds
Stayed 2 nights in Feb 2025

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Quiet, clean place to stay.
Stayed 4 nights in Feb 2025

6/10 Okay

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The workers were very friendly. We were disappointed about the pool and hot tub being out of service. Only because that was one of the reasons we came and my son loves pools so that was disappointing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chad

Stayed 2 nights in Feb 2025

10/10 Excellent

Mollie

Stayed 1 night in Feb 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was top notch but the thing that stood out for us was being asked if we would like a bottle of water to go, Great front desk reception !
Stayed 1 night in Feb 2025

10/10 Excellent

Jamar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and clean,,,,conviniet location
Stayed 1 night in Jan 2025

10/10 Excellent

Douglas, Harrisburg

Nice hotel, very friendly staff
Stayed 2 nights in Jan 2025

6/10 Okay

Aaron

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

OTIS, ELON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our very short time at the Holiday Inn Express-Louisville East. The bed was firm (love that!), the shower was good, and the room temperature was perfect and responded well to changes. Our room was clean and spacious and I loved all the bathroom counter space, which is pretty uncommon these days. Will definitely stay here again.
Stayed 2 nights in Jan 2025

6/10 Okay

Russell

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was nice and the breakfast was good. Or sheets when we got there had a little blood on the sheets
Stayed 3 nights in Dec 2024

10/10 Excellent

Judi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025