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Holiday Inn Express Hotel & Suites Louisville East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Louisville East by IHG

Exterior
Exterior
Down comforters, in-room safe, iron/ironing board
Indoor pool
Down comforters, in-room safe, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
1620 Alliant Ave, Louisville, KY, 40299
  • Southeast Christian Church
    ‪17 min walk‬
  • Mall St. Matthews
    ‪8 min drive‬
  • E.P. Tom Sawyer State Park
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Down comforters, in-room safe, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Down comforters, in-room safe, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Mobility)

Down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Mini-refrigerator

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

Down comforters, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility)

Standard Room, 1 King Bed, Mobility Accessible (Mobility) | Down comforters, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Louisville East by IHG

Hotel in Jeffersontown
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
Holiday Inn Express Hotel & Suites Louisville East by IHG offers 82 accommodations with safes and complimentary newspapers. Beds feature down comforters. Premium satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Louisville East by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This Louisville hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Holiday Inn Express Hotel & Suites Louisville East by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Louisville East
Holiday Inn Express Louisville East

Holiday Inn Express Hotel & Suites Louisville East by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 464 out of 693 reviews
Rating 8 - Good. 161 out of 693 reviews
Rating 6 - Okay. 35 out of 693 reviews
Rating 4 - Poor. 19 out of 693 reviews
Rating 2 - Terrible. 14 out of 693 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Stayed 2 nights in Feb 2025

10/10 Excellent

Mollie

Stayed 1 night in Feb 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was top notch but the thing that stood out for us was being asked if we would like a bottle of water to go, Great front desk reception !
Stayed 1 night in Feb 2025

10/10 Excellent

Jamar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and clean,,,,conviniet location
Stayed 1 night in Jan 2025

10/10 Excellent

Douglas, Harrisburg

Nice hotel, very friendly staff
Stayed 2 nights in Jan 2025

6/10 Okay

Aaron

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

OTIS, ELON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our very short time at the Holiday Inn Express-Louisville East. The bed was firm (love that!), the shower was good, and the room temperature was perfect and responded well to changes. Our room was clean and spacious and I loved all the bathroom counter space, which is pretty uncommon these days. Will definitely stay here again.
Stayed 2 nights in Jan 2025

6/10 Okay

Russell

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was nice and the breakfast was good. Or sheets when we got there had a little blood on the sheets
Stayed 3 nights in Dec 2024

10/10 Excellent

Judi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Judi

Stayed 1 night in Dec 2024

10/10 Excellent

Nicolle

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The property is very clean. Several things close by. Very quiet. Enjoyable stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to rest
Stayed 1 night in Dec 2024

10/10 Excellent

Glendon, St Peters

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like new
Stayed 1 night in Dec 2024

8/10 Good

Adedotun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unclear Signs and stingy with basic necessities.

Our room was nice and clean. There door hanger sent an unclear message. They say “Not Ready YET” we took our door hanger off when we left our room. When we returned, housekeeping did not come in. We stopped at the front desk to get clean towels and told them that no one cleaned our room. She said if we put our sign on our door, housekeeping would not come back to clean. Not Ready YET does not mean we don’t want our room cleaned. It means, not YET. When we asked for 4 towels for the 2 of us, we were told that we could not get that many for 2 people. We could only get 1 per person. I was shocked to hear that and told her that I use 2 towels. My husband said he would just use 1 and we got 3 towels. I’ve never heard of a hotel only allowing 1 towel per person. That is ridiculous
Stayed 2 nights in Nov 2024

2/10 Terrible

Lisa

Liked: Cleanliness
Disliked: Staff & service
There was a flood on the 4th floor directly above us - which poured in to our bath and in front of our door in the hallway. We had to move to another hotel (without assistance from hotel staff!) I am still waiting on the refund for our stay that we were promised. Can you please assist?
Stayed 2 nights in Nov 2024

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hassel free checkin. Pleasant, friendly, courteous and helpful Front desk clerk. I will return on my next visit to Louisville, KY
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Nov 2024

10/10 Excellent

Jacqueline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, crappy youth hanging out
Stayed 1 night in Nov 2024

8/10 Good

Brandy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024