Holiday Inn Express Louisville Northeast, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Louisville Northeast, an IHG Hotel

Suite, 2 Bedrooms | Pillowtop beds, desk, blackout drapes, iron/ironing board
Exterior
Indoor pool, open 9 AM to 10 PM, sun loungers
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
3711 Chamberlain Ln, Louisville, KY, 40241
  • Norton Children's Medical Center
    10 min walk
  • Springhurst Towne Center Shopping Center
    2 min drive
  • E.P. Tom Sawyer State Park
    4 min drive
  • Louisville, KY (SDF-Louisville Intl.)
    22 min drive

Room options

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Louisville Northeast, an IHG Hotel

Louisville hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Louisville Northeast, an IHG Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Louisville Northeast, an IHG Hotel features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 463 square feet (43 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Express Louisville Northeast, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 463 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Louisville Northeast
Holiday Inn Express Louisville Northeast
Holiday Inn Express Louisville i-265 East Hotel Louisville
Holiday Inn Louisville
Louisville Holiday Inn
Holiday Inn Express Louisville Northeast Hotel
Holiday Inn Express Louisville Northeast
Holiday Inn Express Louisville Northeast, an IHG Hotel Hotel

Holiday Inn Express Louisville Northeast, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 564 reviews" "
Rating 8 - Good. 146 out of 564 reviews" "
Rating 6 - Okay. 40 out of 564 reviews" "
Rating 4 - Poor. 28 out of 564 reviews" "
Rating 2 - Terrible. 32 out of 564 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The hotel staff is remarkable; friendly and efficient. The room clean and spacious. Wonderful breakfast available. 5 Stars!
Stayed 1 night in Sep 2024

10/10 Excellent

Marilyn

Stayed 1 night in Aug 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great property. They need some hooks in the bathroom for the towels.
Stayed 3 nights in Aug 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of arrival and departure
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Philip

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our room was definitely not clean when we arrived and the window shade was not functional. Other than those deficiencies it was a decent stay. The breakfast was typical. Certainly not on par with previous Holiday Inn Express experiences.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay! All the staff was very nice and helpful!
Stayed 2 nights in Jul 2024

6/10 Okay

Stacy

Traveled with family
Mediocre
At check in I was told I would get the $20 extra person fee back because I had 1 adult and 2 kids instead of 3 adults and my card was charged the original amount. Breakfast was below average, room had an odor, killed 3 spiders in our bathroom. 2 of the desk workers were great, one was unfriendly!
Stayed 2 nights in Jul 2024

8/10 Good

De'Anna

Stayed 2 nights in Apr 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Ehhh
Our room didn’t have any toilet paper and it smelled like dirty mildewed wet socks.
Stayed 1 night in Jun 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 2 nights in May 2024

10/10 Excellent

Mesfin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is an excellent for me.
Stayed 3 nights in Jun 2024

2/10 Terrible

Absalat

Traveled with family
Disliked: Staff & service, property conditions & facilities
1 of the receptionist has a poor attitude towards guests
Stayed 3 nights in Jun 2024

8/10 Good

Gracie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel
We had a fantastic stay. The room was clean & comfortable. Staff was very friendly and would say hello as we were coming & going. The indoor pool was nice. The towels at the pool were not restocked as often as maybe they should be but we had our own so it wasn’t a big deal. The breakfast was good. There is a nice breakfast area with restaurant like seating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly
Greeted upon entry. Clean room. Modern room. Refreshed towels without me asking which I loved. Just need another hook or two in bathroom to hang towels.
Stayed 2 nights in Jun 2024

4/10 Poor

Ellen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Don't take room 304.
Problems with the room: thermostat does not work, so the air conditioner was shut off by the hotel staff and did not operate afterward. The bathroom basin has no hot water-- only cold. There were no other rooms available for us to move.
Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. clean comfy and plenty of space
Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Julien

Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024