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Holiday Inn Express & Suites Louisville Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Louisville Downtown by IHG

Exterior
Property amenity
Lobby
Premium bedding, down comforters, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
800 W Market St, Louisville, KY, 40202
  • Louisville Slugger Museum
    ‪3 min walk‬
  • Kentucky International Convention Center
    ‪9 min walk‬
  • KFC Yum Center
    ‪12 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 340 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 344 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 340 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communcation Accessible)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communcation Accessible)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Louisville Downtown by IHG

Hotel in Downtown Louisville
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Louisville Downtown by IHG offers 145 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area.

Holiday Inn Express & Suites Louisville Downtown by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 21 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 21 per day (50 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown
Hotel Holiday Inn Express & Suites Louisville Downtown
Holiday Inn Express & Suites Louisville Downtown Louisville
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Louisville Downtown
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Suites Louisville Downtown by IHG
Holiday Inn Express Suites Louisville Downtown an IHG Hotel
Holiday Inn Express & Suites Louisville Downtown by IHG Hotel

Holiday Inn Express & Suites Louisville Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 901 out of 1459 reviews
Rating 8 - Good. 328 out of 1459 reviews
Rating 6 - Okay. 107 out of 1459 reviews
Rating 4 - Poor. 58 out of 1459 reviews
Rating 2 - Terrible. 65 out of 1459 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Stayed 2 nights in Jan 2025

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Janice, Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near restaurants and downtown attractions.
Stayed 1 night in Jan 2025

10/10 Excellent

Vijay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept property and staff was pleasant. Garage parking next to the hotel is okay and not too far
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Stayed 1 night in Jan 2025

2/10 Terrible

Bobby

Don’t. Get an uber to airport
Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable and great staff

Incredibly helpful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Devon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This room was wonderful! Clean, great view, wonderful staff who checked me in. It will he my go to spot from now on.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

8/10 Good

Jenny, Lafayette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Skittles was amazing at the front desk. I needed to end my visit sooner than expected and she made it happen along with a refund.
Stayed 4 nights in Jan 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean even in the corners

Stayed 1 night in Jan 2025

2/10 Terrible

Angela, Mayfield

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very unsafe! I had to find a place to park in a garage door from the hotel @ night in the cold packing severe bags up & down stairs to & from a garage to the hotel. I witnessed one of the staff had his vehicle broken into. Him & the hotel guard were running around hysterically. I had trouble getting to my room in the elevator due to I couldn’t pack my key code to start the elevator with all my bags because the elevator didn’t work without a key code. It wouldn’t take me to my room. I ended up just leaving the hotel and going to a different hotel. It was terrible. I felt very unsafe the way everything was set up and everything that was going on. Not to mention what I already said about the parking garage. The price of this hotel was overrated for everything that happened here!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

Crystal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance from the Louisville Slugger museum
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here
Stayed 1 night in Jan 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and staff. Terrible tv options, didn’t offer Netflix or other options.
Stayed 2 nights in Dec 2024

10/10 Excellent

Min

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

ELLA

Stayed 1 night in Jan 2025

6/10 Okay

Alyssa

Traveled with partner
Good stay overall, but breakfast was not good. Asked for a city view and received a room facing the parking garage. Very clean though.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hyoseok

Stayed 1 night in Jan 2025

10/10 Excellent

Karah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Derric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a true, five star hotel, and happy about the easy and quiet experience
Stayed 2 nights in Dec 2024