Hyatt Place Louisville East

3.0 star property

Choose dates to view prices

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
701 S Hurstbourne Pkwy, Louisville, KY, 40222
  • Oxmoor Center
    ‪5 min drive‬
  • Mall St. Matthews
    ‪6 min drive‬
  • E.P. Tom Sawyer State Park
    ‪7 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

9.2 out of 10
Wonderful
(48 reviews)
  • Sleeps 6
  • 2 Double Beds

Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

About this property

Hyatt Place Louisville East

Hotel in Jeffersontown
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Place Louisville East offers 121 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Louisville East features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1170 square feet (109 square meters) include conference space. This business-friendly hotel also offers concierge services, laundry facilities, and a convenience store. Parking is available onsite for a surcharge.

Hyatt Place Louisville East is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Louisville East has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,170 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (25 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 12 to October 01
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is not required for transportation to and from this property

Property is also known as

Hyatt Place Hotel Louisville East
Hyatt Place Louisville East
Hyatt Louisville
Hyatt Place Louisville-East Hotel Louisville
Louisville Hyatt
Hyatt Place Louisville East Hotel
Hyatt Louisville Louisville
Hyatt Place Louisville East Hotel
Hyatt Place Louisville East Louisville
Hyatt Place Louisville East Hotel Louisville

Hyatt Place Louisville East Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1006 reviews
Rating 8 - Good. 256 out of 1006 reviews
Rating 6 - Okay. 134 out of 1006 reviews
Rating 4 - Poor. 59 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jamilyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine.
Stayed 2 nights in Apr 2025

10/10 Excellent

larry

Business traveler
Stayed 1 night in Apr 2025

10/10 Excellent

Kayly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

This was an unplanned trip, but super glad we chose this property. Front desk agent was so incredibly sweet and friendly. She even helped us with the parking situation. The room was huge and very clean. Took a very bad day and turned it into a great night. 100% would book again.
Stayed 1 night in Apr 2025

6/10 Okay

Danny

Traveled with partner
Liked: Cleanliness, staff & service
Overall it was a decent hotel. The breakfast in the morning was great. Easy check in and check out. Plenty of parking and easy to get in and out of the hotel. The beds were very comfy. The only downfall for us was the bathroom. We had to step into the shower to close the bathroom door. Oh, and the toilet seat had to be up, because the door wouldn’t clear the seat. Very strange for a bathroom configuration.
Stayed 2 nights in Apr 2025

8/10 Good

Devin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Yadwinder, Canton

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for quick business trip

Was there for a seminar, room was very clean, breakfast was plentiful, and the little "store" was nicely stocked
Stayed 1 night in Mar 2025

10/10 Excellent

Garrett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, will stay again
Stayed 1 night in Jan 2025

8/10 Good

Nitin, Milton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was quiet and clean and had many breakfast options. Only negative was that my room was not cleaned even once during my four days stay.
Stayed 4 nights in Mar 2025

6/10 Okay

Carrie, Antigo

Traveled with family
Disliked: Amenities, property conditions & facilities
The Expedia ad did not specify there would also be a daily $10 parking fee… nor did it state that the pool was OUTDOOR ( and closed)
Stayed 2 nights in Mar 2025

2/10 Terrible

Jason

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They sold my two double bed room and refused a refund or make other accommodations for us. They were out of almost every beer in their lounge. The breakfast quality was poor
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice! The room was very clean and nice
Stayed 1 night in Mar 2025

8/10 Good

Bruce, Greeneville

Liked: Staff & service, property conditions & facilities
Close to every thing we needed
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here and feeling safe away from home!
Stayed 3 nights in Mar 2025

10/10 Excellent

LING

Stayed 4 nights in Mar 2025

10/10 Excellent

RIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room , helpful staff. It’s not near by downtown but there is many restaurant that we enjoined.
Stayed 1 night in Mar 2025

10/10 Excellent

Vernon

Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Business traveler
Liked: Amenities
Actually love this hotel! Everything you would want! Clean, large rooms, quiet withe most helpful staff. My NEW choice for a go to hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went above and beyond to make our stay amazing, we took our 4 grandkids for a special vacation, lot's to do.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and excellent staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Love Hyatt Place, Except This One Had No Microwave

Hyatt Place off Hurstbourne Lane in Louisville KY did not have a microwave in any of their rooms. Unlike the other Hyatt Place we visited in Cincinnati. Also, we had meant to book "Hyatt House", which is up the street from this particular location. They are so close to each other that it was confusing., we book the wrong one. If you have a family, and cant make hot food in your room, its not sustainable for a stay of several days. The staff was lovely however and let us cancel the remaimder of the stay so that we could book a different property. I love the Hyatt hotels, and sorry this review isnt all stars, but wanted to advise other guests so that they dont have this same issue.
Stayed 6 nights in Feb 2025

8/10 Good

david

Stayed 2 nights in Mar 2025