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Quality Inn & Suites University/Airport

2.5 star property

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Photo gallery for Quality Inn & Suites University/Airport

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Indoor pool
Fridge, microwave, stovetop, coffee/tea maker
Laundry room

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Gym
  • Parking included
$84
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
311 E Gaulbert Ave, Louisville, KY, 40208
  • University of Louisville
    ‪3 min walk‬
  • Kentucky Exposition Center
    ‪3 min drive‬
  • Churchill Downs
    ‪4 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Double Room, 2 Double Beds, Non Smoking, Jetted Tub

7.2 out of 10
Good
(30 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Efficiency, Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Efficiency, Room, 1 King Bed, Non Smoking

  • 394 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites University/Airport

Hotel in Old Louisville
An indoor pool, a 24-hour fitness center, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Quality Inn & Suites University/Airport offers 87 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Quality Inn & Suites University/Airport features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 180 square feet (16 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Quality Inn & Suites University/Airport has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 180 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 12 to February 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn University/Airport
Quality Inn University/Airport Louisville
Quality University/Airport
Quality University/Airport Louisville
Quality & Suites University
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Louisville Quality Inn
Quality Inn University Airport
Quality Inn & Suites University/Airport Hotel
Quality Inn & Suites University/Airport Louisville
Quality Inn & Suites University/Airport Hotel Louisville

Quality Inn & Suites University/Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 276 out of 1004 reviews
Rating 8 - Good. 292 out of 1004 reviews
Rating 6 - Okay. 177 out of 1004 reviews
Rating 4 - Poor. 145 out of 1004 reviews
Rating 2 - Terrible. 114 out of 1004 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jason

Stayed 1 night in Apr 2025

4/10 Poor

Bamba

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Hotel room needs upgrade. Weird smell. Phone did not work, front door never pick up my calls.
Stayed 2 nights in May 2025

10/10 Excellent

Bennie

Stayed 1 night in May 2025

10/10 Excellent

Rafael

Stayed 1 night in May 2025

10/10 Excellent

Tarah

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 2 nights in May 2025

10/10 Excellent

VISHNU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, good breakfast.
Stayed 1 night in May 2025

8/10 Good

Jonathan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed in this place for a basketball tournament and I would not recommend… beds were awful! The tub was dirty I had to clean it before we got in! Very badly needs updated the entire place! Pool area was the only thing I would recommend to people the pool area was very nice and warm!
Stayed 2 nights in Apr 2025

10/10 Excellent

Yufei

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

It's 4:20pm somewhere!

You get what you pay for. Some things are sorta updated while some things were in disrepair. Our bathroom was in pretty rough shape. There was a little kitchenette but absolutely no pans or dishes. The part that bothered me the most was that our floor consistently smelled very strongly of marijuana...all the time. It even seemed to come through the fan/vent in our bathroom. The lobby also smelled of weed often too. It is impossible to not notice it. I guess when they say "non-smoking" they just mean cigarettes... Unfortunately, I have to say that I would not stay there again.
Stayed 2 nights in May 2025

2/10 Terrible

Michael

Stayed 2 nights in Mar 2025

4/10 Poor

Wayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Celeste

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay always! Will definitely be back 😊
Stayed 1 night in May 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this was a very pleasant hotel. Being right beside the interstate I expected a noisy room. We were lucky to get a room on facing the back and it was quiet. The breakfast was a standard fare of eggs, sausage, potatoes and biscuits. It was warm and bland as expected but a little salt and pepper made it good. Never got to try the pool but there were others that did frequently. The room was very roomy, to the point I was looking for a couch to be missing from it. The shower had good pressure and was hot. I will be looking to book this on my future trips to Louisville.
Stayed 2 nights in May 2025

10/10 Excellent

Channie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! Had an awesome indoor pool, my room had a jetted tub and kitchenette!!! The staff are super friendly (shout out to John at the front desk!) Great breakfast too! All for a really good nightly rate!! If your on a budget and want a nice stay, this is the place!
Stayed 2 nights in May 2025

4/10 Poor

Shonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very good elevator was out and people were getting stuck. The phone in the room was dead so couldn't call front desk,remote to tv didn't work. So for 300$ a night was kinda of a rip off.
Stayed 2 nights in May 2025

8/10 Good

Ted

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Couple places to eat around there was good. It was ok to sleep there. It was convenient to get to places.
Stayed 2 nights in May 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish that I could share pictures. the door to the room looked like it had been opened by the fire department recently enough that the hotel hadn't even pained over the destruction left behind on the door. it was scraped and bent above and below the deadbolt. the hinges to the door were a different color of white and the dead bold latch was loose - only screwed into the door. not bolted. again, i wish that i could post pictures. The hotel seemed to have had painted the bathroom while it was still humid, the paint was bubbling and peeling. The tub was lined with 2 totally different floor tiles caulked together. my toilet paper dispenser was splintered and shattered and not working. there were exposed wires under the sink. there looked to be a brown dried liquid on the wall and shower curtain - thought it was blood. i couldn't get an extra pillow because they were out. the hallways were unkempt and littered with trash. not joking at all. i paid $1400 for 4 nights and when i went to check the price for a room for just one night it was $77. don't stay here. I got ripped off and really want most of my money back. The clock was unplugged, One lamp was unplugged and the switch was broken, there was no phone to call the front desk, the chairs looked as if they came from the sidewalk. very used and ripped and faded. well used. the mattress was dirty and seemed to be unchanged. the surfaces were stick from some cleaning product and the floor was not shampooed.
Stayed 3 nights in May 2025

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the location. I didn’t like how Expedia ripped me off on the price. We will never use Expedia again and we will tell all of our friends and family not to ever use them.
Stayed 3 nights in May 2025

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Donna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Sorry but a big NO!

Good things first- very nice staff. Everyone was super friendly. Great water pressure. Clean sheets. Seemed fairly quiet except when someone loudly slammed into our door at 3AM. But… the floors in the halls and elevators were dirty, the doors in the elevator looked like someone spilled something sticky on them ages ago and it was still there. Our room had no blanket, no comforter at all. We asked for one and the lovely man at the desk tried to help but could only find a stiff ancient looking stained blanket. Everything is really old and looks like someone tried to fix things themselves. Which is fine if you do it right. 1/2 of the cabinets in our kitchenette wouldn’t open or were really hard to open because someone had painted them poop brown. Didn’t matter anyway as there was not even a cup or silverware to be found in any of the cabinets. Don’t understand why they even keep the kitchenette. The tub was a gigantic VERY old jacuzzi type tub. Shower gel for some reason was attached to the wall by the sink, nowhere near the shower. Sofa in the room was covered in stains. Mattress sunk down in the middle and looked quite old. Sheets were very cheap polyester type. The area is very industrial. Nowhere close by to eat. The hall smells VERY strongly of weed. And another guest told us none of the vending machines were working. As we were leaving I noticed the sprinkler in our room was wrapped in plastic as if to protect it from paint splatter. That is a safety issue. Room 309.
Stayed 2 nights in May 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient for access to the University of Louisville. Facility in need of remodel, noisy, close to the interstate. Breakfast was fine and overall met our purposes.
Stayed 1 night in Apr 2025

6/10 Okay

ricky

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Getting stuck in the elevator for 5 minutes. Then after we got out it was out of service for hours. Lots of noise from slamming doors. Other wise the room was very nice and clean and the staff was very helpfull.
Stayed 3 nights in May 2025

8/10 Good

Travis

Stayed 3 nights in Apr 2025

10/10 Excellent

Sara, Dothan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great they have warm breakfast not like other hotel that only have cafe
Stayed 2 nights in Apr 2025