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Quality Inn & Suites University/Airport

2.5 star property

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Photo gallery for Quality Inn & Suites University/Airport

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool
Exterior
Fridge, microwave, stovetop, coffee/tea maker
Laundry room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Parking included
  • Housekeeping
  • Breakfast included

Explore the area

Map
311 E Gaulbert Ave, Louisville, KY, 40208
  • University of Louisville
    ‪4 min walk‬
  • Churchill Downs
    ‪4 min drive‬
  • Kentucky Exposition Center
    ‪5 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Double Room, 2 Double Beds, Non Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Efficiency, Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Efficiency, Room, 1 King Bed, Non Smoking

  • 394 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites University/Airport

Hotel in Old Louisville
An indoor pool, a 24-hour fitness center, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Quality Inn & Suites University/Airport offers 87 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Quality Inn & Suites University/Airport features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 180 square feet (16 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Quality Inn & Suites University/Airport has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Arabic, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 180 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 12 to February 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn University/Airport
Quality Inn University/Airport Louisville
Quality University/Airport
Quality University/Airport Louisville
Quality & Suites University
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Louisville Quality Inn
Quality Inn University Airport
Quality Inn & Suites University/Airport Hotel
Quality Inn & Suites University/Airport Louisville
Quality Inn & Suites University/Airport Hotel Louisville

Quality Inn & Suites University/Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 267 out of 966 reviews
Rating 8 - Good. 311 out of 966 reviews
Rating 6 - Okay. 170 out of 966 reviews
Rating 4 - Poor. 124 out of 966 reviews
Rating 2 - Terrible. 94 out of 966 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Mamie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The front desk guy could have been better when I first checked in. But the room was clean and the bed was soft. The lady staff attendant at breakfast was nice.
Stayed 1 night in Dec 2024

8/10 Good

Billy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Yesenia

Stayed 2 nights in Nov 2024

2/10 Terrible

Kzuonne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shaker

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Quality Inn stay
The room was okay, the hotel just seemed unclean and unkept. For the price of the hotel I expected something more.
Stayed 3 nights in Nov 2024

4/10 Poor

Casey

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not a family friendly hotel. Seems half the rooms are rented by the hour. Our room was big but it looked like it had never been vacuumed. Disappointing to say the least
Stayed 4 nights in Nov 2024

6/10 Okay

Jonathon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a pool that was open our first day there, the water was all foggy and there wasnt stuff on the ground in the pool. Next day the pool was closed. Saw a cockroach. A bunch of homeless fellas were next door just hanging out and sometimes walking around the hotels parking lot. While in the pool 2 people tried to get us to let them in cause they could see through the window. Only good thing is jetted tub and convenient location in louisville
Stayed 2 nights in Nov 2024

2/10 Terrible

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was terrible. Do yourself a favor and don’t stay here. There is never any staff around to file complaints to. The neighborhood is unsafe. Right next to a giant homeless shelter. They cover the linens with a top cover and the comforters are ripped to shreds and thread bare. I had a comforter with a two foot hole through it. Dead bugs, etc.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to my meeting location so it was the perfect choice for lodgings. It is also located adjacent to the interstate.
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Liked: Staff & service, amenities
Disliked: Cleanliness
Just had a problem with the room it was not really clean. Found baggies under the dresser and little minor things
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Stayed 3 nights in Nov 2024

6/10 Okay

Roxanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Room smelled musty, most staff were helpful. Kids enjoyed the pool and breakfast.
Stayed 5 nights in Oct 2024

4/10 Poor

Kathy

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
If you have kids I would not suggest staying here. Right next door is a huge homeless population who run into the property once you swipe your card. Cleanliness is way below average. I asked everyday for them to vacuum our room. They did not in the five nights we stayed. We paid when we reserved the room so would have been out all that money. Overall I would give it half a star. Breakfast was good
Stayed 5 nights in Oct 2024

6/10 Okay

Dominique

Liked: Staff & service
Disliked: Amenities
Great for a basic overnight when visiting Louisville, but I wouldn't do more than one night.
Stayed 1 night in Oct 2024

10/10 Excellent

Richardson

Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Staff & service
Nice people working there. For a quality Inn it does the job. Early check in was very nice!
Stayed 1 night in Oct 2024

6/10 Okay

Ericka

Traveled with family
Liked: Staff & service, amenities
We got a room with a jetted tub in it and the bathroom was disgusting as far as the jetted tub and the surround are lamp in our bedroom was smashed other than that everything was okay breakfast was good I did like the fact that dining is on the third floor they had a very nice pool they had a gym only the treadmaster work though the weights not sure what's wrong with him looks like they're missing a pen so I guess overall I would give them a six
Stayed 2 nights in Oct 2024

8/10 Good

Aaron

Liked: Staff & service, property conditions & facilities
Could be a bit cleaner. Got to check in an hour early. Very quiet. Nice amenities. Would stay again.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The service was very good, but the cleanliness of the room was terrible. Food stains on the carpet and hair in the tub. There were cockroaches.
Stayed 2 nights in Oct 2024

8/10 Good

Connor

Business traveler
Landscape needs some work
Stayed 3 nights in Oct 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Not filthy, but not clean. They obviously dust and vacuum, etc but there's built up grime in corners.
Stayed 4 nights in Oct 2024

4/10 Poor

Christopher Paul

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everytime we left people entered our room. Things were moved around a marijuana was smoked in our room. Staff was friendly but clearly they have issues.
Stayed 2 nights in Oct 2024

4/10 Poor

Deborah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The curtains in our room were hanging by 2 hooks and falling off the rod. We needed to jury rig them to keep the lights out, but we could not open the curtains. We had been there for 5 nights and never had the room cleaned or fresh towels. It is a very outdated and dingy hotel. Homeless hanging out across the parking lot. Had problem with Expedia pricing and staff would not help at all.
Stayed 5 nights in Oct 2024