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Quality Inn & Suites University/Airport

2.5 star property

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Photo gallery for Quality Inn & Suites University/Airport

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Laundry room
Indoor pool
Fridge, microwave, stovetop, coffee/tea maker

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Parking available
  • Gym
  • Parking included

Explore the area

Map
311 E Gaulbert Ave, Louisville, KY, 40208
  • University of Louisville
    ‪3 min walk‬
  • Kentucky Exposition Center
    ‪3 min drive‬
  • Churchill Downs
    ‪4 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Double Room, 2 Double Beds, Non Smoking, Jetted Tub

7.2 out of 10
Good
(29 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Efficiency, Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Efficiency, Room, 1 King Bed, Non Smoking

  • 394 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites University/Airport

Hotel in Old Louisville
An indoor pool, a 24-hour fitness center, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Quality Inn & Suites University/Airport offers 87 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Quality Inn & Suites University/Airport features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 180 square feet (16 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Quality Inn & Suites University/Airport has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Arabic, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 180 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from June 15 2025 to June 22 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 12 to February 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn University/Airport
Quality Inn University/Airport Louisville
Quality University/Airport
Quality University/Airport Louisville
Quality & Suites University
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Louisville Quality Inn
Quality Inn University Airport
Quality Inn & Suites University/Airport Hotel
Quality Inn & Suites University/Airport Louisville
Quality Inn & Suites University/Airport Hotel Louisville

Quality Inn & Suites University/Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 277 out of 1010 reviews
Rating 8 - Good. 308 out of 1010 reviews
Rating 6 - Okay. 175 out of 1010 reviews
Rating 4 - Poor. 138 out of 1010 reviews
Rating 2 - Terrible. 112 out of 1010 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Charles

Disliked: Cleanliness, property conditions & facilities
Upon check in, we were given a “non-smoking room” but it smelled like smoke and there were ashes on the nightstand and the smoke detector had been removed with just wires hanging from the ceiling. They did give us another room which was reasonable. Unfortunately, the environment of the hotel was marginal and many homeless next to the hotel. The second night police were called to the hotel looking for someone. The 3rd night, we were awakened in the middle of the night because of loud music outside in the parking lot for at least 30 minutes. I would not recommend this hotel especially if you are there with kids.
Stayed 3 nights in Apr 2025

2/10 Terrible

Melissa

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very dated and run down. Bathroom wasn't clean, there was hair in the tub and spots all over the mirror. Room smelled like cat pee or body odor... Complained to front desk person who offered another room. Other room looked a bit cleaner when we walked in but after going out for dinner came back into the room to find several bugs in the kitchenette and one on the wall. Notified front desk again who said hotel was full except for our original room which he did then clean the bathroom up some and sprayed disinfectant. Honestly, if it wasn't so late and my daughter didn't have to play volleyball the entire next day we would have left.
Stayed 2 nights in Apr 2025

2/10 Terrible

lauren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Darnisha

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Room was dirty when I checked in
Stayed 1 night in Mar 2025

6/10 Okay

Brenhan

Stayed 1 night in Mar 2025

4/10 Poor

Whitney

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was very dirty, and uncomfortable to stay in
Stayed 2 nights in Mar 2025

10/10 Excellent

MILTON, MICANOPY

Stayed 4 nights in Mar 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat customer that’s always been satisfied with everything! Thank you!
Stayed 1 night in Feb 2025

10/10 Excellent

Chad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Mar 2025

8/10 Good

Trudy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Hotel is fine. Nothing special, nothing bad. Good free breakfast.
Stayed 2 nights in Mar 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy. What looked like blood splattered on the wall. The ceiling leaked in the bathroom from the room above.
Stayed 2 nights in Mar 2025

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Melanie

Stayed 2 nights in Mar 2025

6/10 Okay

Kami

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waited 20 minutes to checkin. Water leaking through the ceiling. Water and dirt everywhere. Room wasn’t clean
Stayed 1 night in Mar 2025

4/10 Poor

Miguel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Hotel definitely has potential to be good...the location its in, however, is not committed to its success. Thats all im going to state.
Stayed 1 night in Feb 2025

10/10 Excellent

Ginger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are very nice they do there job right and they do help people out
Stayed 2 nights in Feb 2025

2/10 Terrible

Derrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs

Roaches in the room
Stayed 1 night in Feb 2025

2/10 Terrible

Grant

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Run down room. Dirty , room not been cleaned. Found a syringe on floor behind bed. Loud music from 1to 6 at nite. Weed smell really bad. Stay away.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathy

Liked: Amenities, property conditions & facilities
Good stay.7
Stayed 1 night in Feb 2025

8/10 Good

Kathy

Liked: Cleanliness, property conditions & facilities
House keeping didn’t make the beds at all .
Stayed 3 nights in Feb 2025

10/10 Excellent

Darnisha

Liked: Cleanliness, staff & service, amenities
Nice and clean
Stayed 1 night in Feb 2025

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities

Not appealing.

This hotel was dirty. The elevator had plastic bags and chips all over the floor which was not cleaned up for approximately 11 hours. Even when it was cleaned, it was still full of pieces of chips. The room was nice except for the lamp shade was covered in, what I assumed was juice. It looked like blood at first glance so there was no way the cleaners did not notice this. There was piles of plaster from what looked like a maintenance repair on the outside of the building. The front of hotel had lots of garbage scattered around and looked very untidy. I canceled a future booking for 10 days later and booked somewhere else.
Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Staff & service
Stayed 1 night in Jan 2025