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Quality Suites

2.5 star property

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Photo gallery for Quality Suites

Lobby
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior
Business center
Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
1500 E. Crystal Dr, La Grange, KY, 40031
  • LaGrange Main Street Visitor Center
    ‪9 min walk‬
  • Oldham County Public Library
    ‪11 min walk‬
  • Lagrange Quarry
  • Louisville, KY (SDF-Louisville Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Lobby

Best Western Ashbury Inn

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (931)
$89 nightly
The price was $104
The price is $89 total
includes taxes & fees
Best Western Ashbury Inn

About this property

Quality Suites

La Grange hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Suites offers 55 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This La Grange hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Suites features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Suites is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
3 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Grange
Comfort Suites Hotel Grange
Quality Suites Hotel La Grange
Quality Suites La Grange
Quality Suites Hotel
Quality Suites La Grange
Quality Suites Hotel La Grange

Quality Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 104 out of 350 reviews
Rating 8 - Good. 115 out of 350 reviews
Rating 6 - Okay. 56 out of 350 reviews
Rating 4 - Poor. 35 out of 350 reviews
Rating 2 - Terrible. 40 out of 350 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good stay

Comfortable bed and pool was warm. Hotel was under renovation but should be really nice when completed.
Stayed 1 night in Apr 2025

2/10 Terrible

Carrie

Disliked: Cleanliness, property conditions & facilities
It was absolutely horrible. The bathroom door didn't close. No toilet paper. No phone in the room. Pain on the curtains. Windows so dirty we couldn't see out. Stains on bedspread.
Stayed 1 night in Mar 2025

6/10 Okay

James

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Hannah

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Under construction apparently and didn’t know-the hallway didn’t even have carpet-boxes everywhere in lobby. Can’t consider their “breakfast” a real “breakfast”.
Stayed 1 night in Mar 2025

2/10 Terrible

Derek

Disliked: Cleanliness, property conditions & facilities
There was renovation material all over the outside and inside the entrance.
Stayed 1 night in Mar 2025

2/10 Terrible

Lisa

Traveled with partner
They are redoing the whole building and they were burning wood on site so it smelled and all the rooms were tore apart. We didn’t get the room that we requested. The place was a shambles. We would never suggest that anyone stay there.
Stayed 1 night in Mar 2025

6/10 Okay

Kristal

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Apparently this hotel has new owners and are doing MAJOR renovations, so not faulting for that. Just seemed a little over priced for an old room- it was a little dingy and some fixtures were broken and or not working. The staff we did see were pleasant as were the construction crew. In a couple months I think it will be a great hotel with the total renovation that they are working hard to complete. They aren’t just replacing a few things to upgrade- they are doing major improvements. I hope they do very well.
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service
Older room styles but clean.
Stayed 1 night in Jan 2025

6/10 Okay

Christopher M

Disliked: Cleanliness, staff & service
The place is being renovated, so the room condition is somewhat understandable. But it wasn't nice. In the room there was a coffee pot, but no cups. Minimal amount of Toilet Paper on the roll, maybe enough for a single use, no back up roll. The breakfast had been moved to a conference room due to the renovation. But, there was no effort to make the place presentable, stacks of supplies leaning against the wall. The bread available for toast was 50% heel. The cereal was stale. The coffee dispenser has two options, regular and decaf, apparently the regular wasn't working so they put regular in the decaf side. One of the 4 juice dispensers was out of order as well. It just felt like there was a lack of effort to provide a good stay. The renovations were not something in their control, but the
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto, Bronx

Stayed 1 night in Nov 2024

4/10 Poor

Gerald

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

David

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Not impressed!

The door to our room did not lock. The only way we could keep it closed to put the bar across the door. I came up from breakfast and didn't have to use my key. I could just push on the door, and it came open. The room really needed to be updated. the carpet was old. They're cracked tiles in the bathroom. There was mold in the caulking in the bathroom. There was a big black stain on the comforter. We heard the highway traffic all night through the windows. All they had for breakfast was toast, cereal, cold eggs, and waffles.
Stayed 1 night in Sep 2024

2/10 Terrible

Kathleen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Girls at the front desk were great. But the room had roaches, bed was very uncomfortable, no hot water, loud from highway.
Stayed 1 night in Feb 2022

8/10 Good

Brandi

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Sharon

Disliked: Cleanliness, property conditions & facilities

Just OK

Comfortable bed but a lot of noise from the highway which was close. Grungy key cards that should have been wiped off before reissuing. Hair on the night stand. Holes in the bathroom door. This hotel needs a little TLC and some updates.
Stayed 1 night in Jan 2022

8/10 Good

Amy

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Location was great and cleaning ladies were very nice and helpful. Only complaint is girl working desk was either smoking a cigarette or sitting around. The mornings she worked she did not replenish all food. We waited around for hot food brought out biscuits and sausage never did eggs or milk. Other times when other staff was there breakfast was always being replenished and area cleaned. We stayed 4 nights. We will definitely stay here again.
Stayed 4 nights in Jan 2022

8/10 Good

valerie

Liked: Cleanliness, staff & service, property conditions & facilities
This was convenient location for us. Not the fanciest place could use some updating but was clean no complaints
Stayed 2 nights in Dec 2021

8/10 Good

Matt

Liked: Staff & service, property conditions & facilities, room comfort
Spacious and pretty clean
Stayed 1 night in Dec 2021

10/10 Excellent

Patricia

Stayed 1 night in Nov 2021

6/10 Okay

Kent

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2021

2/10 Terrible

James

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was constantly outside smoking or hanging out with friends in the parking lot. Pool was filthy. Breakfast was nonexistent with everything unavailable. Avoid this hotel.
Stayed 1 night in Oct 2021

10/10 Excellent

Kelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again when in the area!

The front desk staff was very friendly and quick. We asked for a room away from the pool and elevator and they accommodated our wishes. The rooms were very clean, well stocked, breakfast was good and we have no complaints. There could be some ascetic upgrades to the building, but our stay was enjoyable.
Stayed 1 night in Oct 2021

6/10 Okay

Anne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Furniture was worn. Needs some updating
Stayed 1 night in Sep 2021

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
First, the curtains had stains on them, looked like blood or ketchup. The walls are paper thin so you'll hear everything your neighbors are doing. Thats not the worst of it, I was battling roaches! I called the front desk down(from my own phone because there was no phone in the room) showed them several dead roaches and was ensured I'd be compensated. I got a 30.00 discount refunded meanwhile I'm praying none of them invaded my stuff. Do not stay here
Stayed 3 nights in Sep 2021