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Staybridge Suites - Louisville - East by IHG

3.0 star property

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Photo gallery for Staybridge Suites - Louisville - East by IHG

Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
BBQ/picnic area
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
11711 Gateworth Way, Louisville, KY, 40299
  • Southeast Christian Church
    ‪12 min walk‬
  • E.P. Tom Sawyer State Park
    ‪7 min drive‬
  • Mall St. Matthews
    ‪10 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

  • 600 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 600 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

  • 600 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Accessible, Kitchen (Mobility Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Bedroom, Accessible, Kitchen (Mobility Roll-In Shower)

  • 600 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

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About this property

Staybridge Suites - Louisville - East by IHG

3-star hotel in Middletown
Along with a fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and laundry facilities.
Staybridge Suites - Louisville - East by IHG offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, dishwashers, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Staybridge Suites - Louisville - East by IHG features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 248 square feet (23 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Parking is available onsite for a surcharge.

Staybridge Suites - Louisville - East by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 248 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hotel Louisville East
Staybridge Suites Louisville East
Staybridge Suites Louisville East Hotel Louisville
Staybridge Suites Louisville East Hotel
Staybridge Suites Louisville East
Hotel Staybridge Suites - Louisville - East Louisville
Louisville Staybridge Suites - Louisville - East Hotel
Hotel Staybridge Suites - Louisville - East
Staybridge Suites - Louisville - East Louisville
Staybridge Suites Hotel
Staybridge Suites
Staybridge Suites Louisville

Staybridge Suites - Louisville - East by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 280 out of 558 reviews
Rating 8 - Good. 115 out of 558 reviews
Rating 6 - Okay. 67 out of 558 reviews
Rating 4 - Poor. 50 out of 558 reviews
Rating 2 - Terrible. 46 out of 558 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Woman at desk when I arrived was not only friendly, but super helpful and delightful. Feel like the room is good value for what you get. Safe area. Lots of good dining options nearby
Stayed 1 night in Dec 2024

2/10 Terrible

Terry

Liked: Staff & service
Pass Up
I will say that both the evening receptionist and morning receptionist were both very nice. Other than that i dont have anything else nice to say about thia hotel. During my stay i stayed in room 100 and to say that it is dated would be an understatement. The couch was out of the 1970s. The carpet at the kitchen area was all falling apart. The tube was stained. Drywall was messed up in the closet area. I have travel and sure i have unfortunately stayed in worse hotels buf they knew that they werent anything special. This place has the delusion that it is way better than it is by the over pricing. It is not a $170 night hotel. I'd say between $65-85 tops. Oh and they charge you $10 a night to park your car. I have stayed in many hotels over the years all over the US and not once have i ever paid the hotel extra to park my car. And i have stayed in cities and unless it was vallet i never paid extra for parking. And this hotel is not in the cities. I think its just a way for there management to take advantage of their customers. I have business in the area and i wont stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Marcia

Liked: Staff & service
Disliked: Property conditions & facilities
Lower expectations
Pros: Safe location, ample parking, easy access Cons: extremely worn, missing basic items like coffee pot, phone, functioning hair dryer, working thermostat
Stayed 1 night in Dec 2024

6/10 Okay

Charles Brown

Traveled with family and small children, Traveled with partner
Liked: Staff & service, amenities
Not to bad
Stayed 3 nights in Nov 2024

2/10 Terrible

Jonathan

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member I interacted with was kind, courteous, and went above and beyond to make sure my stay was easy and convenient. Superb experience!
Stayed 3 nights in Nov 2024

8/10 Good

SUZANNE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient stay
We really liked being within walking distance of our convention, and Staybridge suites provided a comfortable, relaxing atmosphere. Great choice. We liked having a fridge, microwave, basic dishes, and a couch in our room. The bed was super comfortable and everything was very clean. We had expected “light touch” housekeeping during our four night stay, but that did not happen. Perhaps we needed to request that at the desk. We reported a slow draining sink due to an inoperative garbage disposal, and I am sure the property manager will get that fixed for the next occupants. The breakfast is adequate with hot and cold options, and Staybridge suites offered a Monday through Wednesday evening happy hour with light refreshments, which was a nice way to meet up with others attending the convention. We will stay here again! Be aware that parking is an additional $10 per night.
Stayed 4 nights in Nov 2024

6/10 Okay

Kendrick

Liked: Staff & service
Proprty is tired and could use a refresh. Cleanliness wasn't the best. The bed was well worn and the mattress was very saggy.

8/10 Good

Jayleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like mildew.
Stayed 1 night in Sep 2024

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Sarah

Stayed 5 nights in Sep 2024

6/10 Okay

Elton

Expect the unexpected
Hidden fees such as a parking fee in the amount of $10 per day, room outdated and partially clean.
Stayed 3 nights in Oct 2024

8/10 Good

Jessica

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Be aware of loud furnace
The hotel itself is on the older side. It has been remodeled so the lobby and breakfast area is very nice. Our room was absolutely terrible. The refrigerator was running so loudly! The furnace/air conditioner was in the closet of the bedroom and it was so LOUD that it woke me up every time it turned on. I cannot emphasize how loud the furnace was. For that reason alone I would not rent from this hotel again.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Place is pretty banged up and room not well stocked with basics like tissues and such. Smallest queens i’ve ever slept in. It worked but not great for families. Smoke got into one bathroom and had to close up so kids were not exposed. Windows are paper thin, so after trying to keep our kids well behaved all day, at night adults had loud boisterous convos in courtyard til early hours. Terrible convos and curses galor. The place worked but did not enhance the trip or help family sleep at night.
Stayed 1 night in Oct 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay?? For parking??
Hotel was in a location and had big enough parking lot that they shouldnt have to charge for parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Breakfast was good as well. The staff are kind and accommodating.
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy check in, rooms were spacious and very clean. Breakfast was amazing each morning during our 4 night stay
Stayed 4 nights in Sep 2024

4/10 Poor

Lisa

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Maria O.

Stayed 1 night in Sep 2024

6/10 Okay

Samantha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property need to be updated bad my first room was bad the carpet was riped up in spot with the staples sticking thru stepin on it was a mess the tub was grey on the bottom and chiped up looked so drity i would not shower in it the smoke alram was beeping and the toilet broke so i was moved rooms it was in better condition but still needed some tlc the staff were all kind however could really use some better knowledge of things to do in the area for visitors when asked and lastly it should really be posted that the pool is only open memorial day-labor day that was a big reason i picked this property and was very disappointed in it being closed all in all would i stay again if i had to but it would be a bottom pick
Stayed 3 nights in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Sonja

Stayed 4 nights in Sep 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Kirstin

Liked: Room comfort
Stayed 4 nights in Sep 2024