Tru by Hilton Louisville East

2.5 star property

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Photo gallery for Tru by Hilton Louisville East

Exterior
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Business center
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
11505 Bluegrass Parkway, Louisville, KY, 40299
  • Southeast Christian Church
    ‪4 min drive‬
  • Oxmoor Center
    ‪9 min drive‬
  • E.P. Tom Sawyer State Park
    ‪12 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Louisville East

Hotel in Jeffersontown
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Tru by Hilton Louisville East offers 90 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Tru by Hilton Louisville East is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Louisville East Hotel
Tru Hilton Louisville East
Tru by Hilton Louisville East Hotel
Tru by Hilton Louisville East Louisville
Tru by Hilton Louisville East Hotel Louisville

Tru by Hilton Louisville East Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 474 reviews
Rating 8 - Good. 89 out of 474 reviews
Rating 6 - Okay. 26 out of 474 reviews
Rating 4 - Poor. 9 out of 474 reviews
Rating 2 - Terrible. 11 out of 474 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Malissa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far has been the best hotel I’ve visited. Loved the room set up that displays your name on the tv when you walk into your room. Will return again in the future
Stayed 1 night in Nov 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bare bones
This hotel is yhe least expensive Hilton you can get and it shows. Only the essentials. We had a accessible room. There was only one chair and it was a desk chair. The staff was very friendly. The breakfast staff was very efficient and friendly. The breakfast was typical. They only clean your room every-other-day, unless you need something. The room was spacious. I don't know if all of them are or just the accessible ones. The bed was very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Devin

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very clean rooms and we loved the dog treats in the lobby!
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kyung-hae

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, the beds were comfortable, and the staff was very helpful!
Stayed 4 nights in Nov 2024

10/10 Excellent

Gradi

Stayed 2 nights in Nov 2024

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great staff, great breakfast, cool modern decor. Great cleaners. Did the job. Room a bit small for two, but nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Check in was friendly, efficient, and easy (thank you Liberty at the front desk). Our room was spotless and comfortable. Would stay again.
Stayed 1 night in Nov 2024

6/10 Okay

ro

Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2024

10/10 Excellent

Raul

Stayed 1 night in Sep 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are super friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean it was great to appreciate it
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff, AUGUSTA

Liked: Cleanliness, staff & service, property conditions & facilities
Consistently good. Nice quiet room.
Stayed 1 night in Oct 2024

10/10 Excellent

Olivia

Stayed 3 nights in Sep 2024

10/10 Excellent

Erika, Murrieta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed and very nice staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here though it was only for one night. It was very clean and we loved how bright and colorful it was. There was foosball and billiards in the lobby which was also cool to have the option of playing games. My only complaint was that the halls smelled like paint but we just assumed it's because the hotel is fairly new. The free breakfast was pretty good as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Cleber L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet with a good breakfast selection and a great lobby area.
Stayed 1 night in Sep 2024