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Appart'hôtel Saint Jean

2.0 star property

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Photo gallery for Appart'hôtel Saint Jean

Lobby lounge
Classic Double Room Single Use | Desk, blackout drapes, iron/ironing board, free WiFi
Standard Studio | Private kitchen | Stovetop, coffee/tea maker, electric kettle, highchair
Reception
Car charging station

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Breakfast available
  • Bar
  • Housekeeping
$70
includes taxes & fees
Jan 21 - Jan 22

Explore the area

View in a map
1 Avenue Du Paradis, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of Our Lady of the Rosary
    ‪8 min walk‬
  • Place, Massabielle Grotto
    ‪9 min walk‬
  • Place, Basilica of the Immaculate Conception
    ‪9 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Studio

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Apartment

Stovetop, coffee/tea maker, electric kettle, highchair

Economy Apartment

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment (for 5)

Desk, blackout drapes, iron/ironing board, free WiFi

Family Apartment (for 5)

  • 452 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Classic Double Room Single Use

Desk, blackout drapes, iron/ironing board, free WiFi

Classic Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Apartment

Desk, blackout drapes, iron/ironing board, free WiFi

Classic Apartment

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Studio

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Studio

  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Apartment

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Apartment

  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Appart'hôtel Saint Jean

Lourdes residence connected to a shopping center, walkable to Basilica of Our Lady of the Rosary
Along with a bar/lounge, this residence has a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Appart'hôtel Saint Jean offers 48 accommodations with coffee/tea makers and hair dryers. 82-cm LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. This Lourdes residence provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The residence offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly residence also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Concierge services and a complimentary grocery shopping service can be provided.

Appart'hôtel Saint Jean has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10 AM.

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski runs nearby

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 24 per day)
  • Street parking available
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • High chair

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Stovetop

Dining

  • Daily continental breakfast available 8:30 AM to 10:00 AM for a fee: EUR 9.50 for adults and EUR 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: EUR 10 per day

Bathroom

  • 1 bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 82-cm LCD TV with premium satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 7 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping (for a fee)
  • Free grocery shopping service
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a historical district
  • In a shopping district
  • Near a hospital
  • Near a train station
  • Near the airport
  • Near the boardwalk/promenade
  • On a river

Things to do

  • Designer stores
  • Shopping
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 48 units
  • 6 floors
  • Connecting units available
  • Electric car charging station
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 7 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9.5 for adults and EUR 8.5 for children
  • Nearby parking fee: EUR 24 per day (328 ft away)
  • Pet fee: EUR 7 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: EUR 5.00 per day; may vary based on length of stay and unit size
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Antipodes Resort Residence Saint Jean Hotel Lourdes
Hotel-Résidence Saint Jean
Hotel-Résidence Saint Jean Hotel
Hotel-Résidence Saint Jean Hotel Lourdes
Hotel-Résidence Saint Jean Lourdes
Appart'hôtel Saint Jean Hotel Lourdes
Appart'hôtel Saint Jean Hotel
Appart'hôtel Saint Jean Lourdes
Appart'hôtel Saint Jean
Appart'hotel Saint Jean
Appart'hôtel Saint Jean Lourdes
Appart'hôtel Saint Jean Residence
Appart'hôtel Saint Jean Residence Lourdes

Appart'hôtel Saint Jean Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 201 out of 638 reviews
Rating 8 - Good. 269 out of 638 reviews
Rating 6 - Okay. 104 out of 638 reviews
Rating 4 - Poor. 37 out of 638 reviews
Rating 2 - Terrible. 27 out of 638 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Annette

Traveled with group, Traveled with family
Liked: Room comfort
Disliked: Cleanliness

Convenient location, budget friendly, older proper

Older property, furniture showed wear and could have been cleaner. The bed and bathroom were clean though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mitzi

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Katarzyna

Traveled with family
Liked: Cleanliness, room comfort
Świetna lokalizacja i wspaniały widok na miasteczko. Bardzo pomocna obsługa w recepcji. W pokoju dostępny czajnik i mikrofala. Bardzo blisko autobusu na lotnisko.
Stayed 5 nights in Sep 2025

10/10 Excellent

Seamus

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

4/10 Poor

Wilson

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
It was some what close to the church
Stayed 3 nights in Aug 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities
Staff are friendly and helpful. Decor is tired. eg big dent in the door. No hairdryer in the bathroom and the gap is dangerously exposed. No place to lounge as instead of a sofa there are bunk beds!
Stayed 11 nights in Apr 2025

6/10 Okay

MARITES

Traveled with family
The property needs a bit of an upgrade. If you are not too particular and you are there for pilgrimage this is an ok hotel. Close to the Basilica and shops.
Stayed 2 nights in May 2025

2/10 Terrible

Esther

Traveled with family
Disliked: Room comfort

Unfortunate Easter plan

No dish for the hotel apartment, even glass of water, just kettle and microwave. Just some sachets like 2 ml x 3 of soap in bathrooms. Room not attractive no normal table just a small corner like a hall with you can pull to make it like banquet table. 2 chairs as the room was for 3 people. Very désappointement, no WiFi because we didn’t get a code just using a guest so we got once and always disconnected even when you wanted to use your own data. So very bad connexion. So never this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

michele

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location, lovely staff and suitabke for bafic requirements. Could be noisy at times, but all part of the celebrations! Highly recommended for a base close to the sanctuary.
Stayed 3 nights in Apr 2025

6/10 Okay

Steve

Traveled with family
It is closed to the church
Stayed 1 night in Mar 2025

10/10 Excellent

Wilcy

Liked: Cleanliness, amenities, property conditions & facilities
Payment was commensurate to the room i got. TARI the receptionist was very helpful and accommodating. Location is walking distance to the entrance and along the way are shops for religious articles and restaurants. Safe to walk as the street to the hotel is frequented with people who are also on pilgrimage.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Carlo, Simi Valley

Disliked: Cleanliness, property conditions & facilities
Place was adequate for what we paid for. Staff was kind & friendly. Floors creek but it’s what you’d expect for the charm of a very old building. Extra blankets didn’t seem washed, no heater in the unit that works. Kitchenette was useful as we shopped at the local marchè. Overall, would just stay in a hotel & dine out as needed.
Stayed 3 nights in Oct 2024

8/10 Good

Joju

Stayed 2 nights in Aug 2024

8/10 Good

Maluisa

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Anitha

Stayed 1 night in Jul 2024

6/10 Okay

Tanya

Traveled with family and small children
This was a good property to stay for the night. I was a little disappointed that I had reserved the room with one double bed and three single beds as we had three kids with us. We ended up getting a double bed and a double sofa bed so we had to have three of us in one bed. But the hotel was great for giving us the entry code for the hotel as our drive to Lourdes got us there at 2am after reception was closed. Excellent communication by reception to ensure we could get to our room. The location had us but a mere 5 minute walk from Lourdes, and we were surrounded by great shops and restaurants. This is the place to stay if you don’t mind an older building with older fixtures and furniture. It was enough for us to sleep for a few hours to rest, shower and check out.
Stayed 1 night in Jul 2024

6/10 Okay

Manivannan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Omar

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Internet was down entire day 1. Laundry room had one working machine and it was busy all the time. Then lady (ver nice) told us that we can park on top of hill behind the hotel. Ended up getting a parking ticket. Dishes had to be borrowed with 20euro deposit. Breakfast, we turned as they only had cereal and 2 croissants. However super close to restaurants and Lourdes itself.
Stayed 2 nights in Jun 2024

8/10 Good

William

Liked: Cleanliness, room comfort

Love Lourdes

It was a good place to stay, close enough to the Grotto to walk, the only issue was parking, its a mess for anywhere you may stay.
Stayed 2 nights in May 2024

6/10 Okay

Geethabalini

Liked: Cleanliness
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Edgar

Stayed 1 night in Oct 2023

2/10 Terrible

Lucia Vanessa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures in Expedia and the property reality are very different. Our apartment was in a bad shape. The cabinets were broken, the place overall was smelly, the walls were dirty. I don’t recommend to stay at this place at all!
Stayed 2 nights in Oct 2023

4/10 Poor

Martin

Traveled with group
Disliked: Cleanliness, room comfort

Disappointing

Great location but the property seriously needs a major overhaul. The bedroom was small with very light beds , bathroom was small with a bath/ shower with little pressure. Living area was unkept worn and uncomfortable. Only a few sockets in entire apartment . A deposit had to be paid to get cutlery which were not clean ,fridge was iced over and a service charge if you needed towels changed. Over all disappointing, un comfortable , every thing was worn . There are much better accommodation options in Lourdes The only positive we’re the staff who were most helpful and attentive .
Stayed 3 nights in Oct 2023