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Appart'hôtel - Résidence La Closeraie

3.0 star property

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December 2024
January 2025

Photo gallery for Appart'hôtel - Résidence La Closeraie

Aerial view
Front of property
Blackout drapes, soundproofing, iron/ironing board
Lobby lounge
Comfort Studio | Blackout drapes, soundproofing, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
31 Avenue De La Gare, Lourdes, Hautes-Pyrenees, 65100
  • Tourist Office of Lourdes
    7 min walk
  • Eglise Paroissiale du Sacré Coeur
    7 min walk
  • House of Sainte Bernadette
    7 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    18 min drive

Room options

View all photos for Suite, 2 Bedrooms

Blackout drapes, soundproofing, iron/ironing board

Suite, 2 Bedrooms

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Comfort Studio

Blackout drapes, soundproofing, iron/ironing board

Comfort Studio

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Fridge, microwave, electric kettle, cookware/dishes/utensils

Studio

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Appart'hôtel - Résidence La Closeraie

3-star Lourdes hotel close to Basilica of Our Lady of the Rosary
This smoke-free hotel features self parking, a business center, and free WiFi in public areas. Other amenities include multilingual staff. Housekeeping is not available.
Appart'hôtel - Résidence La Closeraie offers 64 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers. Flat-screen televisions come with digital channels.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. A business center is on site at this 3-star property. This hot springs hotel also offers multilingual staff and an elevator. Parking is available onsite for a surcharge.

Appart'hôtel - Résidence La Closeraie is a smoke-free property.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 4 PM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 7 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 8 per day
  • Pet fee: EUR 7 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Résidence Closeraie
Résidence Closeraie House
Résidence Closeraie House Lourdes
Résidence Closeraie Lourdes
Appart'hôtel Résidence Closeraie House Lourdes
Appart'hôtel Résidence Closeraie House
Appart'hôtel Résidence Closeraie Lourdes
Appart'hôtel Résidence Closeraie
Appart'hotel Closeraie Lourdes
Appart'hôtel Résidence La Closeraie
Appart'hôtel - Résidence La Closeraie Hotel
Appart'hôtel - Résidence La Closeraie Lourdes
Appart'hôtel - Résidence La Closeraie Hotel Lourdes

Appart'hôtel - Résidence La Closeraie Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 89 out of 235 reviews" "
Rating 8 - Good. 90 out of 235 reviews" "
Rating 6 - Okay. 39 out of 235 reviews" "
Rating 4 - Poor. 9 out of 235 reviews" "
Rating 2 - Terrible. 8 out of 235 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michel

Stayed 3 nights in Jan 2020

4/10 Poor

Abi, New York

Traveled with partner
Disliked: Staff & service, amenities
Staff on the front desk when entering the propert was terrible!! She was so rude and abrupt! Not we coming nothing, wasn’t a pleasant stay at all!
Stayed 3 nights in Nov 2019

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No entry issues
Our flight was delayed 4 hours. When we arrived late,reception was closed.We had to stay in a nearby hotel for one night, cost 100 Euros. If they could have sent a text with door entry codes etc, that could have been avoided. A contact number is essential. This apart, we have stayed here twice,and rate it highly,and would stay there again.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for us because it is very close to the train station. The person that checked us in was not corteous nor helpful. The other employee at the front desk was however always helpful. The room was not very clean and housekeeping is not provided during the stay. It needs updating.
Stayed 3 nights in Oct 2019

6/10 Okay

Kathlyn

WiFi was too weak
Stayed 2 nights in Sep 2019

10/10 Excellent

Bill B.

Liked: Cleanliness
Great value, good location, unpretentious
We had a wonderful stay - very clean and comfortable, on the quiet side of town but a short walk to main streets. Everything was as we had hoped.
Stayed 2 nights in Jul 2019

6/10 Okay

MERCY

Disliked: Cleanliness
Fair but not great
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the train station. A fair walking distance to the Grotto.
Stayed 3 nights in Jun 2019

10/10 Excellent

Ian, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lourdes stay
Just what we wanted. Room good size, everything you need was there, my only mention was the pillow was like wafer thin, i asked for more pillows and got them no problem. It is modern well maintained. 9 Euros for Cont breakfast. I would certainly stay there again.Handy for the train station.
Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hotel with no amenities at all!
Next to clean! Aweful! For 4 days& 3 nights-1 tiny soap, 1packet of shampoo( barely nothing) 1 thin towel and heater didn’t heat quite right. Bed was not the regular twin( mattress type) no hair dryer. Front desk limited hours. At least three people were outside the door sleeping-like homeless people-was scary to see going back to hotel at night. Not coming back!
Stayed 3 nights in Oct 2018

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Accessible
Stayed 2 nights in Sep 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality basic accommodation
Yes this place is basic but that’s reflected in the price. However in spite of being next to the train station it’s super quiet and a good place for families to stay. We’ve stayed here twice now and will be returning!
Stayed 3 nights in Sep 2018

8/10 Good

Tom B.

Simple but very clean and exceptional view.
My family of four slept comfortably in two connected rooms. Spartan decor, very clean. We arrived late but they left envelope with my name on it. All in all, good value.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Ok hotel for the price !
Very good next to train station/ taxi stand! For 3 nts stay, room was not attended to-request for new towels etc. for the price, it's reasonable . We were able to cook-that was great!
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunate
Pros: Hotel near train station. Cons: room walls are dirty; beds are not comfortable; toilet did not function properly.
Stayed 2 nights in Oct 2017

6/10 Okay

Mary Gladys

Liked: Staff & service, room comfort
Almost ok
The location and price was great.It was right next to the train station.The place is clean,safe and quiet.However, one of the towels provided in our bathroom seems used,it has that odd smell like sweat or someone from the gym used it.The other towel was clean.Other than that the redt are ok and convenient.
Stayed 1 night in Oct 2017

8/10 Good

Cecil A.

Clean, comfortable basic accommodation in Lourdes
We were three Canadian university professors traveling in Spain and France after a professional conference in Barcelona. We had not noted that the registration closed at 8pm. Fortunately, we arrived just before 8pm and were given a key to what we thought was the 2 bedroom suite we had reserved and received confirmation about. Upon opening the door, we could see that it was only 1 room and 1 bed. When we got back to the registration desk, it was closed and no one in sight. Like a miracle (we were in Lourdes, after all), the desk clerk walked by on her way out the door. We explained the situation and she immediately moved us to a two-bedroom suite. She even went with us up to the room to make certain that everything was OK. A huge shout-out to the desk clerk and a warning that you should arrive well before 8pm. Parking was an additional cost but was perfect in a secured space under the building. The location is right next to the train station and a 10-minute walk to the shrine. The rooms provided basic, no-frills accommodations at a very reasonable price. Highly recommended for what it was.
Stayed 1 night in Aug 2017

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the money
Room was clean. Lady at the front desk was extremely pleasant and helpful. However they lock the doors and there's no one there after 7 PM. Beds were way too low to the floor for me but relatively comfortable. It was a great location for the train station. Young lady at the desk recommended restaurant across the street and the food was exceptional. Would probably stay there again
Stayed 1 night in Jun 2017

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The price is right
Great place to stay, but cleaning is not daily and the front desk only opens a few hours a day, perhaps because of low season.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wilfred, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lourdes
Comfy. Reception guy was very accommodating and friendly. Definitely recommeneded!

10/10 Excellent

Roy, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near SNCF gare
Very good hotel... Second time I use it when visiting Lourdes... Will use it next time i visit Lourdes for sure.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay for a good price. Easy to get to from the train station after a long train ride from London and right behind a bus stop to get into the town. Not a far walk from everthing but if you dont like hills then the easy fix is to commute by bus!

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Nice hotel next to train station
During off season, reception is not 24 hours open. Not convenient for check in and out. Blanket is not very clean. Room is spacious with cooking utensils and a tidy kitchen. No room cleaning service during my 2 night stay.