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Best Western Beausejour

3.0 star property

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Photo gallery for Best Western Beausejour

Relax by the illuminated pool surrounded by comfortable lounge chairs and umbrellas.
Stunning historic building with a classic European facade, featuring a grand balcony and ornate railings.
Enjoy meals in a classic dining area with a long table, comfortable chairs, and a cozy seating area.
Relax on the outdoor terrace with a scenic mountain view, where you can enjoy a glass of wine and a fresh fruit arrangement.
Welcome to our lobby, where you can check in and relax in the seating area, enjoy the TV, and take a moment to appreciate the beautiful flowers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
16 Avenue De La Gare, Lourdes, Hautes-Pyrenees, 65100
  • Basilica of Our Lady of the Rosary
    ‪17 min walk‬
  • Massabielle Grotto
    ‪18 min walk‬
  • Basilica of the Immaculate Conception
    ‪18 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Premium bedding, in-room safe, individually decorated, desk

Superior Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Family Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Premium bedding, in-room safe, individually decorated, desk

Family Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Premium bedding, in-room safe, individually decorated, desk

Comfort Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

9.2 out of 10
Wonderful
(13 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated, desk

Superior Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Best Western Beausejour

3-star Lourdes hotel walkable to House of Sainte Bernadette
A restaurant, a bar/lounge, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center.
Best Western Beausejour offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Lourdes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center, a meeting room, and coworking spaces.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 377 square feet (35 square meters) include a conference center. This Belle Époque hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Best Western Beausejour has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Restaurant Le Parc - This brasserie specializes in local cuisine.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 to 15 for adults and EUR 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant Le Parc

Things to do

  • 18-hole adjacent golf course
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (377 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1870
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 15 for adults, and EUR 15 to 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: EUR 45 (one-way)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Beausejour
Best Western Beausejour Hotel
Best Western Beausejour Hotel Lourdes
Best Western Beausejour Lourdes
Best Western Lourdes
Lourdes Best Western
Best Western Beausejour Hotel
Best Western Beausejour Lourdes
Best Western Beausejour Hotel Lourdes

Best Western Beausejour Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 283 out of 539 reviews
Rating 8 - Good. 186 out of 539 reviews
Rating 6 - Okay. 44 out of 539 reviews
Rating 4 - Poor. 19 out of 539 reviews
Rating 2 - Terrible. 7 out of 539 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, staff and room
Stayed 2 nights in Apr 2025

8/10 Good

Ivy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the train station and to the Basilica
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Maureen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were travelling with a family member, who uses a standard sized wheelchair. We had called the property at the time we made the booking to ensure that there would be no problems. Upon arrival, we found that the disabled room was not on the ground floor and that the elevator is so small it does not accommodate a regular wheelchair, only the hotel's tiny transfer chair. The room was also cramped. We had to find alternative accommodation, did not use the rooms, returned the keys by 10pm that day. This was quite upsetting for our family member. The hotel then charged us for not just one but two nights fees for both rooms, claiming that Expedia had authorized these excessive charges. My husband spoke to the manageress about these punitive costs before leaving Lourdes (he speaks French). Bottom line: this hotel should not claim that it is suitable for wheelchair users.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here for the following reasons: Staff members Claudia and Tess made our stay for 3 nites memorable. We had to use an assessable wheel chair that was stored safely every nite. We were greeted friendly every morning and evening, The entire hotel staff were marvelous! I would recommend staying here for your Lourdes experience!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Chris

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water in the morning. I had to call the reception desk and waited 15 minutes for the front desk to turn on the hot water to our room. The milk provided at breakfast curdled when I poured it into my tea.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised how close the hotel from train staion. It was a 2 minute walk across. So convenient for transportation approaching taxi for a ride to the Grotto.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and the restaurant is delicious! Absolutely amazeballs!
Stayed 3 nights in Dec 2024

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lourdes (France)

The best locality, in front of the railway station Lourdes. Beautiful exterior and interior. On summer beautiful garden. Clean accomodation. Very lovely styled rooms. I would like to stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Nice place.
Stayed 1 night in Nov 2024

8/10 Good

MERLANIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you want to stay close to the train station. We took the bus to get to Lady of Lourdes church. Staff was helpful and friendly. Our room was clean and good for three people. Enjoyed our stay.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great, we’ll be back.
Stayed 3 nights in Oct 2024

8/10 Good

SONIA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was good but I was not informed how to check in after 11pm when the hotel was close. A Good Samaritan helped us by calling someone in the back in French until we got hold of a staff over the phone.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist was about to charge my credit card when I have prepaid it at hotels.com. She corrected herself later & I trust that she canceled the charge. That may be anxious especially it was my first accommodation. In this trip.
Stayed 2 nights in Oct 2024

2/10 Terrible

Vicki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For beginners. Lady who was at reception was extremely rude. Very unwelcoming… The room i reserved wasnt available. The energy was just very unwelcoming. I was charged an extra 70$ fee to upgrade to the only room they had a available. Paid cash and never saw that on the receipt in the morning. Overall wish i spent my hard earned money elsewhere.
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Fantastic dinner! Courtyard was beautiful! Easy parking!
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You MUST put a comment for two single beds when you book. When you show up they will say they cannot make a double into two singles on demand. They will make you upgrade to a bigger room. I don’t know why. In Ireland the maid can change it in 5 minutes. The rooms are carpeted. The bus to the grotto is across the street. Also the taxi line is across the street at the train station. Very nice breakfast.
Stayed 4 nights in Sep 2024

2/10 Terrible

Jennifer

Stayed 2 nights in May 2024

10/10 Excellent

Dominic

Stayed 1 night in Aug 2024

10/10 Excellent

Rashanthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wished we stayed longer

We absolutely loved our stay at Best Western. The building didn’t look appealing from outside but the inside was beautifully decorated with modern furniture. Our room was one which was renovated - it was so comfortable and spacious. The location is also great - just across the train station and bus stop which services Lourdes. The sanctuary is about 1.5kms away. We were also given a late checkout for free. Overall a great hotel. Nothing to fault. Deserves to be upgraded to a 4star hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Rashanthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wished we stayed longer

We absolutely loved our stay at Best Western. The building didn’t look appealing from outside but the inside was beautifully decorated with chick furniture. Our room was one which was renovated - it was so comfortable and spacious. The location is also great - just across the train station and bus stop which services Lourdes. The sanctuary is about 1.5kms away. We were also given a late checkout for free. Overall a great hotel. Nothing to fault. Deserves to be upgraded to a 4star hotel.
Stayed 1 night in Aug 2024

8/10 Good

Berill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Susanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was good. Room was lovely.
Stayed 1 night in Jul 2024

10/10 Excellent

Francisca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 15 minute walk to Lourdes Sanctuary, but across the street from train station. The room for family of 4 was a good size. We walked towards the grotto to eat because there were more options.
Stayed 1 night in Jul 2024