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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Amenities

Renovations + Closures

The property is closed between December 15 and January 31.

Property Features

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This Lourdes hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby.

Helgon Hotel – Lourdes Pyrenees is a smoke-free property.

  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Distance from property (ft) 3937
  • Number of meeting rooms - 1
  • Luggage storage
  • Distance from property (meters) 1200
  • Free parking nearby
  • Distance from property (miles) 1
  • Snack bar/deli
  • Street parking
  • Laundry facilities
  • Total number of rooms - 74
  • Television in common areas
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby
  • Pro shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Helgon Hotel – Lourdes Pyrenees offers 74 accommodations with safes and coffee/tea makers. Beds feature Select Comfort mattresses. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Sleep Number by Select Comfort mattress
  • TV size measurement: inch
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 3

Parking

Self parking (surcharge) , Offsite parking reservations required

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Bicycle rentals nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Contactless check-out is available.

Hotel Names

  • Helgon
  • Helgon Hotel
  • Helgon Hotel Lourdes
  • Helgon Lourdes
  • Hotel Helgon Lourdes
  • Hotel Helgon
  • Hotel Helgon
  • Helgon – Lourdes Pyrenees
  • HELGON HOTEL – LOURDES PYRENEES Hotel
  • HELGON HOTEL – LOURDES PYRENEES Lourdes
  • HELGON HOTEL – LOURDES PYRENEES Hotel Lourdes

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Reviews

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