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Zenitude Hôtel - Résidences L'Acacia Lourdes

3.0 star property

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Photo gallery for Zenitude Hôtel - Résidences L'Acacia Lourdes

Exterior
Fridge, microwave, stovetop, cookware/dishes/utensils
Fridge, microwave, stovetop, cookware/dishes/utensils
Reception
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Pet friendly
  • Outdoor Space
  • Housekeeping

Explore the area

Map
1 A Chemin de Lannedarré, Lourdes, Hautes-Pyrenees, 65100
  • House of Sainte Bernadette
    ‪8 min walk‬
  • Birthplace of Bernadette - Moulin de Boly
    ‪8 min walk‬
  • Abri Saint Michel
    ‪9 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio 2/4 persons

Fridge, microwave, stovetop, cookware/dishes/utensils

Studio 2/4 persons

  • 301 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Twin Bunk Bed OR 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (4/6 persons)

Fridge, microwave, stovetop, cookware/dishes/utensils

Apartment, 1 Bedroom (4/6 persons)

  • 430 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed OR 1 Twin Bunk Bed

View all photos for Superior Studio

View from room

Superior Studio

  • 269 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (2/4 persons)

Flat-screen TV

Apartment, 1 Bedroom (2/4 persons)

  • 398 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Studio

Fridge, microwave, stovetop, cookware/dishes/utensils

Studio

  • 269 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2

Similar properties

Room

Zenitude Hôtel - Résidences Lourdes Lorda

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, (514)
The price is $63
per night
$77 total
includes taxes & fees
Mar 8 - Mar 9
Zenitude Hôtel - Résidences Lourdes Lorda

About this property

Zenitude Hôtel - Résidences L'Acacia Lourdes

3-star Lourdes aparthotel close to Basilica of Our Lady of the Rosary
Along with a snack bar/deli, this smoke-free aparthotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a TV in a common area are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Free WiFi, a balcony, and a desk are among the other amenities available to guests.
Zenitude Hôtel - Résidences L'Acacia Lourdes offers 111 accommodations with complimentary toiletries. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The aparthotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This eco-certified aparthotel also offers a seasonal outdoor pool, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Zenitude Hôtel - Résidences L'Acacia Lourdes is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, French, German, Italian, Portuguese, Serbian, Spanish

Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 6 per night)

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12.90 for adults and EUR 6 for children
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 5 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a train station
  • Next to a golf course
  • On a lake

Things to do

  • 18-hole adjacent golf course
  • Bicycle parking
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 111 units
  • 3 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Built in 2009
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 5 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • Breakage deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Covered self parking fee: EUR 6 per night
  • Pet fee: EUR 5 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 6:00 PM
Alcohol is not served at this property

Property is also known as

Residence l`Acacia Hotel Lourdes
Résidence L'Acacia
Zenitude Hôtel-Résidences L'Acacia Lourdes House
Zenitude Hôtel-Résidences L'Acacia House
Zenitude Hôtel-Résidences L'Acacia
Zenitu HôtelRésinces L'Acacia
Résidence Zénitude L'Acacia House Lourdes
Résidence Zénitude L'Acacia House
Résidence Zénitude L'Acacia Lourdes
Résidence Zénitude L'Acacia
Zenitude Hôtel Résidences L'Acacia Lourdes
Zenitude Hôtel - Résidences L'Acacia Lourdes Lourdes
Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel
Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel Lourdes

Zenitude Hôtel - Résidences L'Acacia Lourdes Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 238 out of 630 reviews
Rating 8 - Good. 248 out of 630 reviews
Rating 6 - Okay. 94 out of 630 reviews
Rating 4 - Poor. 28 out of 630 reviews
Rating 2 - Terrible. 22 out of 630 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda, trabuco canyon

Liked: Cleanliness, amenities
Staff was very kind & helpful. Property is nice and very much a deal for the price.
Stayed 2 nights in Oct 2024

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Solange was very helpful. Accomodated to change room for two double beds with no problems The pool was very relaxing and met my expectations per the online pictures. Breakfast area was very bright with lots of windows and ample room. Selection was well provided including eggs and the coffee machine had excellent coffee to my surprise. Pillows and linens were very clean and comfortable. Kitchenette well equipped except no utensils on arrival had to ask for some.
Stayed 2 nights in Sep 2024

6/10 Okay

Maria

Stayed 2 nights in Jul 2024

8/10 Good

Jeremiah, Ajax

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Property needs improvement
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Good location, friendly staff and great value for money
Stayed 2 nights in Jun 2024

8/10 Good

Cereneo Jr.

Traveled with partner
Liked: Cleanliness, amenities
the location is great. close to the train station and the attractions. the view in our veranda is obsolutely beautiful. we walked rhe whole time we were there. the breakfast options is a bonus. the grocery is just a block away and there's bakery nearby . the receptionist is very friendly and helpful.
Stayed 2 nights in Jun 2024

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness
Price was good but access to the Lourdes Grotto only for for young people. Very steep hill to residences.
Stayed 3 nights in May 2024

10/10 Excellent

Anthony Tien

Stayed 3 nights in Apr 2024

10/10 Excellent

Miguel

Stayed 2 nights in Nov 2023

10/10 Excellent

Joaquin, Lutz

Stayed 1 night in Dec 2023

6/10 Okay

Priscilla

6/10 Okay

Monica

Traveled with family
I learned my lesson for the last time about not checking to see the pool temperature … It was freezing! Also the pool closes at 7 PM every single night. The one thing that made my son and I an easy walk into our room was that the hallways are completely blacked out until you move and then a light comes on automatically. But it’s very eerie every time we have to walk to and from the elevator to our room. I will definitely stay in town closer next time, or wish I would’ve stayed at Ibis. The only reason why I didn’t was because these guys had a pool which I didn’t get to go into.
Stayed 1 night in Sep 2023

8/10 Good

Jennifer, Quebec

Liked: Cleanliness, amenities, property conditions & facilities
Grand studio très bien pensé, offrant toutes les commodités pour un séjour de plusieurs jours. Lit un peu dur. Je n'ai pas eu l'occasion d'essayer la piscine, mais semble bien.
Stayed 4 nights in Sep 2023

10/10 Excellent

Fletcher, Bath

Stayed 3 nights in Sep 2023

4/10 Poor

Yveslie

Stayed 1 night in Aug 2023

8/10 Good

Tony da

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and welcoming. The sofabed was actually comfortable and the linens were very clean. It rained the day we were there, so we didn't use the pool, but it looked very clean and spacious. There is a really nice bakery just 2 minutes walk from the hotel to the main road. Delicious croissants and hot coffee! The hotel seems well designed and situated for people visiting the nearby downtown and Sanctuary of Our Lady which is just 15 minute walk away ... Lots of shopping and food. We really liked Casa Italia and Au Roi Albert for dinner. Would stay there again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Kevin

Traveled with family
We arrived exhausted late at 9:30pm due to horrible Paris traffic. We did not understand the Zenitude email because it was in French so we’re surprised to be locked out.After trying the emergency number many time a Zenitude employee did not help. We were left stranded with no apologies or refund, just excuses! With the help of 5 Lourdes Good Samaritans we finally were helped by Hotel Raissy and Astrid who I highly recommend. Hotel Zenitude was cruel to us!!!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Samia

Liked: Cleanliness, property conditions & facilities
Close to the Cathedral, can walk to there. Plenty of parking, clean bedroom, sturdy furniture, excellent mattress. Very friendly staff. Highly recommend it.
Stayed 1 night in Mar 2023

6/10 Okay

John

Stayed 3 nights in Mar 2023

10/10 Excellent

Victoria

Liked: Cleanliness, amenities
It doesn’t take that long to walk to the Sanctuary from hotel. I really enjoyed my stay, specially during the off season. There is no line to compete to go to the grotto or fill the bottle with spring water. Good luck in the summer time. Always remember to spend time in adoration, located at the Crypt, behind the giant crown.
Stayed 6 nights in Feb 2023

10/10 Excellent

Hortensia, WARRENVILLE

Stayed 1 night in Dec 2022

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, room comfort
Good place to stay
Not too close to the Basilica but it’s ok for a bit of walk exercise 😁. Staff in the reception were friendly. The place is excellent to comfort.
Stayed 3 nights in Oct 2022

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jul 2022

6/10 Okay

BKR Kris

Traveled with group
Disliked: Cleanliness, room comfort
Needs AC
These are studio rooms so you are basically sleeping on a sofa, towels were dirty and the pool was way too small for the size of the complex with very limited sun loungers, there is also no AC and in 38oC this was a killer, there were also a lot of mosquitos at night. Appartments were also noisy being right next to a main road.
Stayed 2 nights in Jul 2022

6/10 Okay

Josephine

Stayed 3 nights in Jun 2022