Search Deals on

Lovech Vacation Packages

The hotel is good. Receptionist and restaurant staff were excellent. Getting the shuttle from airport to hotel was impossible and agonising because we didn’t realise one has to register beforehand. We waisted over an hour in the airport, multiple phone calls were not answered even when police attempted to help us. We had to take a taxi. We were helped by the receptionist once we got to hotel to register for shuttle for the next morning. The ride takes about 5-10 minutes. The driver was polite and understanding.

Was not told there is no hot water. Asked for a 4am wake up call and didn't get one until 4:30am. The front desk guy said he was busy when asked why he didn't call when specific asked for. Asked for a to go breakfast but did not get one. If you want poor customer service ,no hot water and staff to busy to attend to the customer needs this is a hotel for you. I will never go back to this hotel again.

Fairly nice hotel but in a grade B location. Clean, comfortable bed, good breakfast.

I stayed in this hotel as it was a better deal than the one next-door that my tour group was using. I liked that it was close to the big mall nearby. The breakfast was fantastic!