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Suite (Phou Vao Garden)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Mountain View (Pool View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

La Résidence Phou Vao, A Belmond Hotel, Luang Prabang features a full-service spa, 2 outdoor swimming pools, a health club, and a spa tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, a meeting room, and limo/town car service. Event facilities measuring 592 square feet (55 square meters) include conference space. This Colonial hotel also offers a sauna, spa services, and a library. An area shuttle within 6 km and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Complimentary self parking is available on site.

La Résidence Phou Vao, A Belmond Hotel, Luang Prabang is a smoke-free property.

  • Library
  • Picnic area
  • Daily
  • Use of nearby fitness center (discount)
  • Number of outdoor pools - 2
  • Number of spa tubs - 1
  • Fitness facilities
  • Free airport transportation
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Computer station
  • Conference space size (meters) - 55
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Free full breakfast
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 34
  • Number of floors - 2
  • Number of buildings/towers - 4
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 1976
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 592
  • Laundry facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Room Amenities

La Résidence Phou Vao, A Belmond Hotel, Luang Prabang offers 34 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 38-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include shower/tub combinations with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Espresso maker
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Pay movies
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • DVD player
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Individually furnished
  • Pillowtop mattress
  • TV size: 38
  • TV size measurement: inch
  • iPod docking station
  • Deep soaking bathtub
  • Rainfall showerhead
  • Hydromassage showerhead
  • Free cribs/infant beds
  • Minibar (stocked, free items)
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking , RV, bus, truck parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 6:00 AM and 10:30 AM.

Mountain Terrace - Overlooking the pool, this restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Mountain Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Spa Services

Mekong Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Thai massage
  • Sports massage
  • Massages

Nearby Activities

A health club and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Boat tours nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Archery on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond).

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

LGBTQ friendly

Smoke detector

Reservations are required for onsite COVID-19 testing

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines Belmond Protects (Belmond)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Phou
  • Phou Vao
  • Residence Phou Vao
  • Residence Phou Vao Hotel
  • Residence Phou Vao Hotel Luang Prabang
  • Residence Phou Vao Luang Prabang
  • La Residence Phou Vao By Orient-Express Hotel Luang Prabang
  • La Residence Phou Vao Hotel
  • La Residence Phou Vao Resort
  • Belmond Résidence Phou Vao Hotel Luang Prabang
  • Belmond Résidence Phou Vao Hotel
  • Belmond Résidence Phou Vao Luang Prabang
  • Belmond Résidence Phou Vao
  • Belmond La Résidence Phou Vao
  • La Résidence Phou Vao, A Belmond Hotel, Luang Prabang Hotel

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

  • EarthCheck

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