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Pullman Luang Prabang

5.0 star property

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December 2024
January 2025

Photo gallery for Pullman Luang Prabang

Hiking
Minibar, in-room safe, desk, blackout drapes
Deluxe Room, 1 King Bed (Premium) | Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Ban Pong Wanh, Luang Prabang, Louangphabang, 06000
  • Wat Manorom
    6 min drive
  • UXO Laos Visitor Center
    6 min drive
  • Luang Prabang Golf Club
    7 min drive
  • Luang Prabang (LPQ-Luang Prabang Intl.)
    20 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Premium)

  • 710 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Pullman Luang Prabang

5-star Luang Prabang hotel with private balconies
3 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
Pullman Luang Prabang offers 123 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

Pullman Luang Prabang features a full-service spa, 3 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 5 meeting rooms. This luxury hotel also offers a children's pool, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
L'Atelier - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Junction - Onsite bar. Happy hour is offered. Open 24 hours. Open daily.
H2O - This bar serves lunch only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 18 for adults and USD 9 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • H2O
  • Junction
  • L'Atelier

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Library
  • Playground
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 66 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 66 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 11 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Luang Prabang Hotel
Pullman Luang Prabang (opening Mid Of 2017)
Pullman Luang Prabang (opening December 2016)
Pullman Luang Prabang (opening Late February 2017)
Pullman Luang Prabang Hotel
Pullman Luang Prabang Luang Prabang
Pullman Luang Prabang Hotel Luang Prabang

Pullman Luang Prabang Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 111 reviews" "
Rating 8 - Good. 20 out of 111 reviews" "
Rating 6 - Okay. 7 out of 111 reviews" "
Rating 4 - Poor. 3 out of 111 reviews" "
Rating 2 - Terrible. 2 out of 111 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Sujiro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has everything one would expect from a Pullman. However it's quite out of town and one needs to take the shuttle to reach the city centre. Major problem for me: airport pick up confirmed but nobody showed up and i had to catch a Taxi.
Stayed 2 nights in Aug 2024

10/10 Excellent

Esther vie nie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s landscape is extremely beautiful and the stay is very comfortable . The rooms are spacious and very clean. Futhermore the services from all the staff there is exceptional and very helpful especially front desk receptionist ms velra . We would definitely choose to stay here if we visit luang prabang again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and the staff was excellent. I will definitely stay at Pullman on my next visit to Luang Prabang.
Stayed 2 nights in Jun 2023

10/10 Excellent

Victor

Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Stayed 4 nights in May 2023

6/10 Okay

Chanvit

Stayed 1 night in Apr 2023

10/10 Excellent

Chanvit

Stayed 1 night in Apr 2023

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service
The staffs are great and friendly. They are providing excellent services and we have a great time there. There is room for improvement on the mattresses and pillows and the patio’s furniture.
Stayed 3 nights in Mar 2023

10/10 Excellent

Cara

Stayed 3 nights in Feb 2023

10/10 Excellent

Jesse

Stayed 2 nights in Feb 2023

10/10 Excellent

Forest

Stayed 10 nights in Jan 2023

2/10 Terrible

Hyung kun

Stayed 1 night in Feb 2023

10/10 Excellent

Tobias, Seattle

Stayed 3 nights in Jan 2023

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2023

10/10 Excellent

noy saetia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and everyone was friendly and helpful.

10/10 Excellent

Soksan, Prior Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean quiet nice beautiful landscape. Staff is very friendly and helpful. Everything was great in this property.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, 5km out of Luang Prabang centre but the free shuttle service made it really easy! Very friendly staff, nothing was too much trouble and they arranged all of our trips for us. Would definitely stay here again!!!
Stayed 4 nights in Oct 2022

8/10 Good

Anil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Elvin

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing hotel and staff!! i stayed there for 5nights and was really really with the room and the staffs.
Stayed 5 nights in Jun 2022

10/10 Excellent

MEIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing excellent hotel
One of the most beautiful hotels we have stayed in during our 40 years of travelling. There are rice fields and ponds in the hotel's area' lovely plantations and view. So quiet and tranquil. The hotel upgraded us and decorated our room due to our anniversary. They also welcomed us with cakes, fruits and flowers. The staff was helpful and their service was amazing.
Stayed 3 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Wonderful hotel and staff try their best even if they don’t always understand you.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Ibis M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cozy resorts
E hotel is like 45m from the airport. The hotel is on the way to the falls.
Stayed 1 night in Feb 2020

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious property although if you come in end of Jan or early Feb, local farmers might be burning their land to prepare for the next harvest and it could get smoggy, not the fault of the property though.
Stayed 1 night in Feb 2020