Sofitel Luang Prabang

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Luang Prabang

Villa, 1 King Bed, Private Pool | Premium bedding, down comforters, minibar, in-room safe
Meeting facility
Garden
Premium bedding, down comforters, minibar, in-room safe
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
Manomai St, Ban Mano, Luang Prabang, 0600
  • UXO Laos Visitor Center
    2 min walk
  • Wat Manorom
    4 min walk
  • Vat Visounnarath
    11 min walk
  • Luang Prabang (LPQ-Luang Prabang Intl.)
    10 min drive

Room options

Suite, 1 King Bed (Heritage)

  • 753 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Garden Area (Private Garden)

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Private Pool

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sofitel Luang Prabang

5-star Luang Prabang hotel close to Morning Market
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Sofitel Luang Prabang offers 25 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished patios. These individually decorated accommodations have separate sitting areas and include sofa beds and day beds. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Luang Prabang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, a fitness center, and complimentary bicycles.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Indochine has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
In addition to a full-service spa, Sofitel Luang Prabang features an outdoor pool and a steam room. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center, a meeting room, and limo/town car service. Event facilities measuring 818 square feet (76 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Sofitel Luang Prabang has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Governor's Grill - Overlooking the pool and garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Governor's Grill

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 818 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 48.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 22 per vehicle (one-way)
  • Airport shuttle fee per child: USD 22 (one-way), (from 12 to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 48.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

de la Paix Luang Prabang
Hotel de la Paix Luang Prabang
Hotel Paix Luang Prabang Managed Accor
Hotel Paix Managed Accor
Paix Luang Prabang Managed Accor
Paix Managed Accor
Sofitel Luang Prabang Hotel
Sofitel Luang Prabang
Sofitel Luang Prabang Hotel
Sofitel Luang Prabang Luang Prabang
Sofitel Luang Prabang Hotel Luang Prabang

Sofitel Luang Prabang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 107 reviews" "
Rating 8 - Good. 19 out of 107 reviews" "
Rating 6 - Okay. 1 out of 107 reviews" "
Rating 4 - Poor. 3 out of 107 reviews" "
Rating 2 - Terrible. 1 out of 107 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Luxury Hotel
Both my son and I had a fantastic stay here, the staff is absolutely amazing in every way. This is by far my favorite hotel in SE Asia. I highly recommend everything including the spa to sophisticated travelers.
Stayed 3 nights in Jun 2024

10/10 Excellent

Emmy, Fremont, CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is truly an oasis of calm and comfort in the busy Luang Prabang. It is a 20-minute walk to the downtown.
Stayed 2 nights in Feb 2020

10/10 Excellent

Anabelle, New Jersey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historical atmosphere, French colonial governor’s residence. Great service, friendly staff. They went “the extra mile “, especially, Narin at Reception - a real super star !! Excellent breakfast and service in restaurant.
Stayed 3 nights in Feb 2020

8/10 Good

Rene wan nei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy stayed at the property. It is very quiet and calm. Good for relaxing. I didin't like breakfast line and restaurant. Bteakfast line was't variety and food didint look fresh. Also the choice of food at restaurant was'nt international. Its more local, like buffalo.
Stayed 2 nights in Dec 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, elegant and beautiful property.
This is a beautiful property with a relaxing environment. The staff are very attentive and friendly. I’ve traveled extensively and have had the pleasure of staying at many 5-star properties, this is one of the best I’ve seen! Highly recommend it and Luang Prabang for your next vacation.
Stayed 4 nights in Dec 2019

10/10 Excellent

Brian, Coeur d’ Alene, Idaho

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with impeccable service in every aspect.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely spot with a beautiful pool and garden and very spacious and well appointed rooms. Very attentive staff, friendly, kind and eager to please. A quiet oasis not far from the hustle and bustle of Luang Prabang.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Boutique Hotel
Just a great place. Congratulation to Sofitel for an excellent job in turning a hostrical mansion into a beautiful 5 star hotel that retains the original charm and combines it with modern amenities. Also great service. The place to be in Luang Prabang!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is very little I can say that was not fantastic about this property. Wonderful staff, great food, beautiful gardens, private pool, amazing room, very comfortable bed, etc, etc. They give you free access to bikes to cruise the town. They provide bottled water, mosquito spray, and anything else you need, complimentary. The breakfast buffet is amazing. The only "half" complaint I could possibly make would be that anything you buy/order at the resort is quite expensive. Its hard to stomach a $15 pina colada at the pool, when you can get something similar in town for $1. We took a cooking class with Chef John, which really was awesome and we loved every minute of it, but again, quite expensive. Other than that, it was really one of our greatest resort vacations. The local scene is amazing!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everting perfect . Staff, food and service noting to say more
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Sofitel is a beautiful property, however the service was definitely lacking in many ways. To name a few: - The staff was unaware of many of the most popular things to do in the area. For example, when we inquired where the boat dock was to take the tour to the Pak Ou caves, they didn’t know - The staff’s English was so poor it was very difficult to communicate. For example, they told the tuk-tuk driver to take us to the wrong place because they couldn’t understand - There are only 11 chairs around the pool despite there being plenty of room for more, which was not enough for all guests - The lighting in the bathroom was extremely poor, making it impossible to put on make up - We tried to book some excursions through the hotel and they marked up the prices 4x vs booking it yourself - The fruit basket in our room was brown and over ripe - We ran out of both toilet paper and bottled water in our room and had to call to request more - The restaurant was poor and out of many things we ordered. The coffee was bitter and tasted like instant - The milk on the buffet was room temperature. We had stomach aches the entire time we were there - The hotel is on the outskirts of town, yet they provide shuttle service to town only between 6 and 9 PM, not during the day. Our stay was a huge disappointment. I would not recommend unless the management vastly improves. We checked out the Avani+ which was close to town, beautiful with great service. Stay there instead!
Stayed 4 nights in Apr 2019

10/10 Excellent

Arony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Property is incredible. We had a really nice stay.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

mariko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel you want to come home to
Most comfortable bed! I love the bath tub in the garden . Quiet and beautiful
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very special and the villas are absolutely beautiful and give you full privacy. The good can be improved. The menu is limited and more importantly the chicken that I got was almost uncooked. It would be good to offer a few geniounly local dishes and a few western option. The taste of the food was not good at all.
Stayed 1 night in Nov 2018

6/10 Okay

Yukihiro

Liked: Cleanliness
Stayed 2 nights in Nov 2018