*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The Luang Say Residence features an outdoor pool and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
This luxury hotel also offers spa services, a library, and tour/ticket assistance. An area shuttle within 5 km and a shopping center shuttle are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.
The Luang Say Residence has designated areas for smoking.
- Library
- Express check-in
- Cruise terminal shuttle (surcharge)
- Couples/private dining
- Free shopping center shuttle
- Number of outdoor pools - 1
- Number of bars/lounges - 1
- Number of poolside bars - 1
- 24-hour front desk
- Porter/bellhop
- Express check-out
- Tours/ticket assistance
- Year Built - 2010
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Babysitting or childcare (surcharge)
- Free area shuttle
- Spa services on site
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 2
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Banquet hall
- Pool umbrellas
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 32
- Accessible airport shuttle
- Number of floors - 2
- Number of buildings/towers - 8
- Airport transportation (surcharge)
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Free area shuttle
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Refrigerator
Room Amenities
The Luang Say Residence offers 32 accommodations with minibars and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Luang Prabang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
- Room service (limited hours)
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Ceiling fan
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Separate sitting area
- Pay movies
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower only
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- Rainfall showerhead
- Furnished balcony
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Laptop-friendly workspace
- Wardrobe or closet
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
English breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
La Belle Epoque - This restaurant overlooks the garden. Guests can enjoy drinks at the bar. Reservations are required.
Terrase Des Colonies - Onsite restaurant. Open daily.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
- Free bicycles on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (24 December) Gala Dinner per adult: USD 60
- Christmas Eve (24 December) Gala Dinner per child: USD 30 (from 7 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 60
- New Year's Eve (31 December) Gala Dinner per child: USD 30 (from 7 to 12 years old)
We have included all charges provided to us by the property.
Optional extras
- Fee for English breakfast: approximately USD 20 for adults and USD 10 for children
- Airport shuttle fee: USD 20 per room (one-way)
- Airport shuttle fee per child: USD 20 (one-way), (from 6 to 12 years old)
- Late check-out fee: USD 200 (subject to availability)
- Rollaway bed fee: USD 40.0 per day
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at 10 PM
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
One child stays free
Noise-free rooms not guaranteed
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
Contactless check-in is available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for USD 40.0 per day.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
Hotel Names
- Luang Say
- Luang Say Residence
- Luang Say Residence Hotel
- Luang Say Residence Hotel Luang Prabang
- Luang Say Residence Luang Prabang
- The Luang Say Residence Hotel Luang Prabang
- The Luang Say Residence Hotel
- The Luang Say Residence Luang Prabang
- The Luang Say Residence Hotel Luang Prabang
Awards & Affiliations
The property is a member of the Small Luxury Hotels of the World.
Hotel Reviews
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