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Best Western Lubbock West Inn & Suites

2.5 star property

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Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Exterior
Free daily on-the-go breakfast
Exterior
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $91
includes taxes & fees
May 31 - Jun 1

Explore the area

View in a map
5310 Englewood, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪15 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪15 min walk‬
  • Place, West End Center
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

7.8 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Best Western Lubbock West Inn & Suites

Lubbock hotel with free weekday breakfast
A fitness center, a snack bar/deli, and a hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Best Western Lubbock West Inn & Suites offers 73 accommodations with safes and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Best Western Lubbock West Inn & Suites provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Best Western Lubbock West Inn & Suites has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock

Arbor Inn

Arbor Lubbock

Arbor Hotel Lubbock

Arbor Inn Suites

Lubbock West & Suites Lubbock

Best Western Lubbock West Inn & Suites Hotel

Best Western Lubbock West Inn & Suites Lubbock

Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 333 out of 689 reviews
Rating 8 - Good. 139 out of 689 reviews
Rating 6 - Okay. 78 out of 689 reviews
Rating 4 - Poor. 50 out of 689 reviews
Rating 2 - Terrible. 89 out of 689 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephaine

Stayed 1 night in Feb 2026

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, amenities
Very outdated, the mattress was very hard , three small mini size pillows were provided for a king size bed and our room was right next to the exit door people were in and out all night didn’t get any sleep and a first and last stay
Stayed 1 night in Feb 2026

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities
Room clean staff helpful breakfast good price great
Stayed 1 night in Feb 2026

8/10 Good

Tanae

Stayed 1 night in Feb 2026

10/10 Excellent

DeAnna

Liked: Cleanliness, staff & service, amenities
Yes and yes
Stayed 1 night in Feb 2026

4/10 Poor

Carter

Disliked: Cleanliness, property conditions & facilities
Sheets were dirty and had stains on them, there was leftover food in the fridge, the light in the bathroom was out. The building was difficult to navigate. Staff were friendly but overall not a great experience.
Stayed 1 night in Feb 2026

10/10 Excellent

Miguel

Stayed 2 nights in Jan 2026

10/10 Excellent

Marissa

Stayed 2 nights in Feb 2026

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
Staff was friendly and room was clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Jayke

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Feb 2026

10/10 Excellent

J

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2026

10/10 Excellent

Sam

Stayed 1 night in Feb 2026

10/10 Excellent

courtland

Stayed 1 night in Feb 2026

2/10 Terrible

Alexia

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Extremely dirty, blood on the sheets, unknown stuff all over the shower curtain. After the first few trips to the front desk for replacements, we decided we couldn’t stay there and getting a refund had been impossible. i’m not one to leave reviews but this has been a horrible experience.
Stayed 2 nights in Feb 2026

4/10 Poor

Roland

Liked: Staff & service
Disliked: Cleanliness, amenities
One of the main reasons booked hotel was prior stay was good. Tried to use hide a bed , nothing but crumbs when folded it out like it hadnt been cleaned in long time. Lights flickered like crazy when on and the whole cleanliness was very underwhelming,. Mini fridge had crumbs in it.
Stayed 1 night in Feb 2026

6/10 Okay

Talonna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel is old and in disrepair. The bathtub was in need of caulking, full of other people's hair and drained very slowly. The sink was slow to drain as well. There were no batteries in the TV remote and several lightbulbs were either burned out or the switches did not work.
Stayed 1 night in Feb 2026

8/10 Good

Haydee

Liked: Cleanliness, property conditions & facilities
Spacious rooms , really nice blinds that make room dark , good breakfast choices
Stayed 2 nights in Feb 2026

4/10 Poor

Eric

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Spider bite in the bed. Room needs a lot of remodeling. You get what you pay for. Won’t stay there again.
Stayed 1 night in Feb 2026

2/10 Terrible

Traneisha

Stayed 1 night in Feb 2026

10/10 Excellent

Tanner

Stayed 1 night in Feb 2026

10/10 Excellent

Seth

Stayed 1 night in Feb 2026

6/10 Okay

Jose

Stayed 1 night in Feb 2026

10/10 Excellent

courtland

Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Stayed 1 night in Feb 2026