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Best Western Lubbock West Inn & Suites

2.5 star property

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Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Free daily on-the-go breakfast
Exterior
Reception
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included
$79
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
5310 Englewood, Lubbock, TX, 79424
  • South Plains Mall
    ‪15 min walk‬
  • Lubbock Christian University
    ‪3 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Lubbock West Inn & Suites

Lubbock hotel with free weekday breakfast
A fitness center, a snack bar/deli, and a hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Best Western Lubbock West Inn & Suites offers 73 accommodations with safes and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Best Western Lubbock West Inn & Suites provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Best Western Lubbock West Inn & Suites has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 193 out of 400 reviews
Rating 8 - Good. 92 out of 400 reviews
Rating 6 - Okay. 50 out of 400 reviews
Rating 4 - Poor. 24 out of 400 reviews
Rating 2 - Terrible. 41 out of 400 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good visit

It was really nice stay! The bathtub was a little creaky when you when to sit in it.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, satisfactory location, clean room, decent free breakfast, reliable Wi-Fi
Stayed 3 nights in Jun 2025

8/10 Good

sheana m

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean. However, several features such as pool and elevators are not operational.
Stayed 1 night in Jun 2025

8/10 Good

Rondrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was nice
Stayed 1 night in May 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the location and the staff was very friendly. The facilities and the room were very clean. The breakfast was excellent. The elevator in our building did not work and the bed was a little firm for us. But overall it was a good stay.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great people. Building in complete disrepair. Elevators were broken and places falling apart
Stayed 2 nights in May 2025

8/10 Good

Valarie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Perfectly imperfect

I enjoyed my stay at Best Western. The staff was very friendly and helpful. The property is perfect with just a few imperfections. The furniture needs cleaning and the tub had rust around it. The patio needed sweeping. So other than needing a few minor upkeeps this is an awesome property with a very nice pool and patio area.
Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Yvonne

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a 4 star

We went for a graduation for Tx Tech. The prices were about $245. Bed, furniture, carpet, old. Mold around the Bathtub under the silicone seal. Yucky.
Stayed 3 nights in May 2025

6/10 Okay

Keith

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Weekend Travelers

Shower did not work & the window screen was torn.
Stayed 1 night in May 2025

10/10 Excellent

Kelly, BENBROOK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Raymond

Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Charles

Disliked: Property conditions & facilities
Not a very nice hotel for the extreme high price
Stayed 1 night in May 2025

10/10 Excellent

Tabetha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!!

We were there for only a night for a graduation but we have a great time.. Had no problems with the room and front desk people were friendly and informative.. will use again if we go back.
Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Donald

Stayed 1 night in May 2025

8/10 Good

Naomi

Like the easy to use version of this app!!!
Stayed 1 night in May 2025

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope, at the frint desk was very nice. The bathroom smelled of mildew. That was the only issue, though.
Stayed 1 night in May 2025

4/10 Poor

Kristen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Get what you pay for.

Decent on outside & lobby. Ac worked amazingly. It was 60 degrees when I walked in. But room was dirty. Needs better maid service. Thick dust on a half hazardly wiped ceiling fan. Hair in toilet. Water stains around fridge. Dirt in corners. Thin walls, I could hear neighbors conversations and tv show, and they weren’t at an elevated level. I tried calling to let them know I left my Apple Watch and couldn’t get through then was put on hold for over 5 minutes. They eventually called me.
Stayed 1 night in May 2025

8/10 Good

Sandra

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Dont stay here with a bad back

The bed was hard as brick.. The ac sounded like someone rattling a bag of beer cans
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 3 nights in Apr 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel at a good price

My stay at the a Best Western West in Lubbock was a good experience. Staff was very friendly and helpful. Hotel was clean and maintained. The only knock was my room fridge had a bag of food left in it from the previous occupant. No big deal, I threw it out.
Stayed 2 nights in Apr 2025