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Best Western Lubbock West Inn & Suites

2.5 star property

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Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Reception
Free daily on-the-go breakfast
Exterior
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included
$79
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
5310 Englewood, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪15 min walk‬
  • Place, Lubbock Christian University
    ‪3 min drive‬
  • Place, Texas Tech University
    ‪6 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Lubbock West Inn & Suites

Lubbock hotel with free weekday breakfast
A fitness center, a snack bar/deli, and a hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Best Western Lubbock West Inn & Suites offers 73 accommodations with safes and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Best Western Lubbock West Inn & Suites provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Best Western Lubbock West Inn & Suites has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 209 out of 428 reviews
Rating 8 - Good. 98 out of 428 reviews
Rating 6 - Okay. 54 out of 428 reviews
Rating 4 - Poor. 24 out of 428 reviews
Rating 2 - Terrible. 43 out of 428 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Velva

Stayed 1 night in Jul 2025

2/10 Terrible

Candace

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was very dirty anytime I needed something. They couldn't come help me
Stayed 2 nights in Jul 2025

10/10 Excellent

lydle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jul 2025

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service
No room service completed. Carpets in room were completely damp entire stay. Sofa was filthy. Room smelled terrible.
Stayed 2 nights in Jul 2025

8/10 Good

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very spacious, and have a separate bedroom (with a door) and quite a large kitchen area. Full size fridge, small stove, microwave. Dishes, pots and pans, utensils are not included, but were not expected. The pool has a slope entry and is decently sized. Breakfast is the standard fair, but the breakfast attendant was very unpleasant and she seemed like she was not happy with her job at all. For the spaciousness of the rooms, we would stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Christina

Traveled with partner
Liked: Staff & service, amenities
The property is nice. The pool is a bit worrisome. The water is overflowing onto the areas where the tables and chairs are at. There was trash under the table that was getting washed back into the pool. The bathtub has hair in the drain from previous guests. The AC vent looks like it hasn't been dusted in awhile, same with the ceiling fan.
Stayed 1 night in Jul 2025

10/10 Excellent

Deja

Liked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Bill

Not PET Friendly!!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Great stay. Front desk clerk was very accommodating. Kind wasn’t rude at all when we had an issue with our room. Took care of our problem immediately.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
My stay was good. The cleanliness of the room and bathroom could definitely use some detail, taking the time to actually clean it.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheila

Stayed 2 nights in Jun 2025

6/10 Okay

Morgan

Awful
Stayed 1 night in Jun 2025

8/10 Good

Johnica

Traveled with family and small children
Liked: Cleanliness
Spacious rooms, fun pool!
Stayed 3 nights in Jun 2025

8/10 Good

sky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lidia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
first suite didn't have water running into the toilet, the next suite we switched to the power cord for tv had a short so couldn't watch tv, no bathtub drain plug, shower water pressure low
Stayed 2 nights in Jun 2025

10/10 Excellent

Sherlenne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Sergio

Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and balcony access
Stayed 1 night in Jun 2025

6/10 Okay

Gloria

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Mattress need to be replaced, you could feel the springs in the bed. We like this hotel and stay there often.
Stayed 1 night in Jun 2025

2/10 Terrible

Makenzi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL! When we got to the room the door was wide open. Laundry from the whole 2nd floor was right in the walk way. carpet in the rooms was dirty still and shower had hair from previous people. Tried calling the front twice and no answer. We had to leave and go to an event when we got back pulled back the sheets and bedding was dirty. Husband went to the front and asked for clean sheets and we would change them ourselves and 10 minutes later smoke alarm started beeping from low battery. Front desk didn’t seem to care when we told them so we left and had to go to a different hotel. Oh and the door barely latches and is very loose. I have pictures of it all
Stayed 1 night in Jun 2025

10/10 Excellent

Deloris

Stayed 1 night in Jun 2025

2/10 Terrible

Sandra

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was very very cheap and hard bathtub had hair and a spider in it and i am very scared of spiders then after drowning the spider. the shower didn't work had to wash my hair while kneeling in the tub where i had just drowned the spider. Hair dryer did work. oh bring your own pillows .the bath room was all rusted the floor around the tub and the faucets. First time i was ever disappointed in a best western. The room they gave me.I felt like a stepchild in the back of the castle
Stayed 1 night in Jun 2025