Ashmore Inn and Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ashmore Inn and Suites

Interior entrance
Aerial view
In-room safe, iron/ironing board, free WiFi, bed sheets
Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Classic Suite, 1 King Bed with Sofa bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
4019 S Loop 289, Lubbock, TX, 79423
  • Spectrum & OMNI Theater
    2 min drive
  • South Plains Mall
    4 min drive
  • Covenant Health - Freestanding ER on Quaker
    5 min drive
  • Lubbock, TX (LBB-Preston Smith Intl.)
    17 min drive

Room options

Standard Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed with Sofa bed (Located in Annex building)

  • 360 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Suite, 1 King Bed with Sofa bed

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Suite, 2 Queen Beds

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Ashmore Inn and Suites

Lubbock hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Ashmore Inn and Suites offers 124 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Ashmore Inn and Suites provides a spa tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1744 square feet (162 square meters) include conference space. This Lubbock hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

Ashmore Inn and Suites is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,744 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests requiring a ground floor room should contact the hotel directly.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Ashmore Inn
Ashmore Inn Lubbock
Ashmore Lubbock
Ashmore Hotel Lubbock
Ashmore Inn and Suites Hotel
Ashmore Inn and Suites Lubbock
Ashmore Inn and Suites Hotel Lubbock

Ashmore Inn and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1009 reviews" "
Rating 8 - Good. 271 out of 1009 reviews" "
Rating 6 - Okay. 119 out of 1009 reviews" "
Rating 4 - Poor. 39 out of 1009 reviews" "
Rating 2 - Terrible. 40 out of 1009 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 1 night in Sep 2024

8/10 Good

athene

Liked: Cleanliness, staff & service
Room was clean. A little outdated. A/C needs to be either replaced or maintenance done on it. Did not cool the room too well. Also, parking difficult.
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher

Traveled with family
Did not even get to stay wanted the rooms to be next to each other guys said they cant change it
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Michele

Traveled with group
Liked: Staff & service
I have stayed with Ashmore Inn & Suites many times in Lbk, but this one stay was not enjoyable. The Direct TV was not working. Call the front desk and was told it was due to weather. (There was no bad weather in the area) then got up in the morning to have a cup of coffee and the coffee pot did not work. The smell in the hallway was awful (moldy maybe) On a good note the check in was great and the gentleman checking me in was very respectful. I will try again, just kinda disappointed this time
Stayed 1 night in Sep 2024

2/10 Terrible

Elizabeth

Stayed 1 night in Aug 2024

8/10 Good

Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driveway and sign are hidden by trees. However this is a gem of a place. The pool is hidden in a courtyard so only guests can see it, love that. It's just a lovely little oasis with privacy.
Stayed 1 night in Sep 2024

10/10 Excellent

Elida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great continental breakfast, plenty of vending machines.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tonya

Traveled with family
Nice property . the only negative was not enough towels and ice machine did not work
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean rooms. Excellent showers. Good breakfast selections, but could vary menu options occasionally. Hate the TV's always being on MSNBC.....very one-sided liberal OPINION network instead of being a NEWS network
Stayed 2 nights in Sep 2024

6/10 Okay

Eric

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We are big believers that a good staff can often fix a bad situation, and most of the staff was really good. The 1st night an indifferent hotel clerk pointed us toward a downstairs room that REEKED from water damage, did not change our rooms when we politely asked (said he lived there and for us to just turn on the air conditioner), The next morning desk clerk was GREAT and got us a different room. Property tired with much deferred maintenance, rest of staff very friendly and nice, breakfast good. Weird location, behind building/home?/condos? with same name.
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Traveled with family
Liked: Room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Liked: Room comfort
Stayed 5 nights in Sep 2024

6/10 Okay

Joe

Traveled with family
Liked: Staff & service
Disliked: Amenities
The staff was friendly, helpful, and quick. The room smelled musty. Could use better lighting. The bathroom floor and tub looked like it could have been cleaned better. Overall, it wasn't worth what I was charged.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it’s an older hotel, it was super clean and comfy. Off the main road some so it’s quiet. Loved the suite- plenty of room to relax and take a break
Stayed 2 nights in Aug 2024

10/10 Excellent

Pete Parras

Stayed 2 nights in Sep 2024

6/10 Okay

Sabrina

Liked: Amenities
Disliked: Property conditions & facilities
Ashmore has always been our go to place when in Lubbock. This time we checked in to our classic suite and the ac was off when we walked in. Ridiculously hot! Turned on both airconditioners and the one in the bedroom would not cool down. Asked to change rooms and were told there were no more suites available so we contiplated what to do. Knew we couldn't sleep like that so I told them we didn't care, just need a working ac. Front desk staff agreed but seemed put out. Moved us to the complete opposite corner and floor but we thought they must know that ac is good. No! Woke up at 2am sweating! It would quit working in the middle of the night and wasn't great when it worked. Since we had already moved I didn't want to be those people that keep complaining so we toughed it out for 2 nights. It sucks tho cuz we'll think twice before staying there again.
Stayed 2 nights in Sep 2024

8/10 Good

Neisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I know that food cost have really gone up and all places are limiting their offerings but the waffle maker should still be kept clean and the gravy doesn’t need to be boiling hot 😕.
Stayed 1 night in Sep 2024

6/10 Okay

Shauna

Stayed 2 nights in Aug 2024

10/10 Excellent

barb

Liked: Cleanliness, staff & service, property conditions & facilities
Smelled nice and everyone had a great smile
Stayed 4 nights in Aug 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stay would have been perfect had it not been for some couple arguing loudly a couple of rooms down from us. Woke me up one morning and it continued for some time before a hotel employee finally came knocking on their door. Secondly, a couple of guys were trying to enter our room with their key. When I opened the door they said they were supposed to be in our room and showed me their key number, which matched ours. I'm guessing the number written on the key sleeve had to have been wrong.
Stayed 2 nights in Aug 2024

10/10 Excellent

amy

Stayed 3 nights in Aug 2024