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Ashmore Inn and Suites

2.5 star property

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Photo gallery for Ashmore Inn and Suites

Interior entrance
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Front of property
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $79
includes taxes & fees
May 17 - May 18

Explore the area

View in a map
4019 S Loop 289, Lubbock, TX, 79423
  • Place, Huneke Park
    ‪17 min walk‬
  • Place, South Plains Mall
    ‪2 min drive‬
  • Place, Spectrum & OMNI Theater
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Non Smoking Queen Suite

Non Smoking Queen Suite | In-room safe, desk, laptop workspace, iron/ironing board

Non Smoking Queen Suite

8.0 out of 10
Very good
(26 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Non Smoking King Suite

Non Smoking King Suite | In-room safe, desk, laptop workspace, iron/ironing board

Non Smoking King Suite

7.2 out of 10
Good
(15 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Extended Stay Non Smoking Suite

Extended Stay Non Smoking Suite | In-room safe, desk, laptop workspace, iron/ironing board

Extended Stay Non Smoking Suite

7.0 out of 10
Good
(31 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Roll-in Shower, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(82 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Non Smoking Regular King

In-room safe, desk, laptop workspace, iron/ironing board

Non Smoking Regular King

8.6 out of 10
Excellent
(92 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About this property

Ashmore Inn and Suites

Lubbock hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Ashmore Inn and Suites offers 124 accommodations with safes and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool and an outdoor pool, Ashmore Inn and Suites provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1744 square feet (162 square meters) include conference space. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

Ashmore Inn and Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,744 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests requiring a ground floor room should contact the hotel directly.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Ashmore Inn

Ashmore Inn Lubbock

Ashmore Lubbock

Ashmore Hotel Lubbock

Ashmore Inn and Suites Hotel

Ashmore Inn and Suites Lubbock

Ashmore Inn and Suites Hotel Lubbock

Ashmore Inn and Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 707 out of 1608 reviews
Rating 8 - Good. 354 out of 1608 reviews
Rating 6 - Okay. 223 out of 1608 reviews
Rating 4 - Poor. 134 out of 1608 reviews
Rating 2 - Terrible. 190 out of 1608 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Estefana

Liked: Cleanliness, staff & service
The hotel in itself needs a , frmuch needed renovation. Check in was easy, staff friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Stayed 1 night in Feb 2026

6/10 Okay

Matthew

Stayed 1 night in Jan 2026

4/10 Poor

ELIZABETH

Stayed 1 night in Feb 2026

6/10 Okay

Jesse

Traveled with family
Liked: Amenities
I’ve stayed at this hotel a couple of times before and although those were pleasant experiences, this one was not. The first room they put me in, the door was actually broken and did not lock properly. The AC did not work. The floors, bathroom and sink were not very clean. They moved me to another room which the AC worked great. However, the room itself was not very clean. There was hair in the sink and stains on the walls along with the wallpaper in the bathroom literally peeling off the wall. The bed was not comfortable. It actually felt like a very old mattress and on one side Of the bed I slept on, it dipped while the other side was very hard and uncomfortable. The breakfast left something to be desired. The eggs were OK but the biscuits were very hard, cold and stale. They looked and felt like they were 3 to 4 day old biscuits. Pretty gross. The parking lot is pretty scares. There is a truck who had a hitched trailer to it and took up the entire front parking and left no room for anyone else to park. When I let the front desk person know, they basically looked at me and said, “Well, what do you want me to do about it?” How about a little professional courtesy and see if there’s anything you could do so the rest of us wouldn’t have to park far away especially given I had my elderly mother with me who requires a handicapped parking. In any case, this is more than likely the last time that I will stay here because it was not worth my peace of mind and wallet.
Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Samantha at the front desk was amazing checking me and my family in great customer service skills. She is amazing anything goes wrong she’s always willing to fix it…
Stayed 2 nights in Feb 2026

10/10 Excellent

Lauren

Stayed 1 night in Feb 2026

8/10 Good

Esther

Traveled with partner
Liked: Cleanliness
The room was clean, but the only problem is that both ice machines were not working.
Stayed 2 nights in Jan 2026

6/10 Okay

Fengqin

Stayed 1 night in Feb 2026

2/10 Terrible

Dexter

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was dirty. The lights in the jacuzzi room did not work, the pillows were stained. The man at the front desk was very friendly, but we checked out after about an hour and went to a different hotel.
Stayed 1 night in Feb 2026

2/10 Terrible

Joseph

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well, for starters on the Expedia app, I booked a suite which was supposed to include a living area and when I went to check in, I was told we know you booked a suite, but Expedia doesn’t have it on their site right so you are actually booked in a handicap room, which had no kitchenette no living room. Then I just accepted that and I was like OK that’s fine but whenever I go to the room, the TV wasn’t working the remote wouldn’t work. The room smelled like smoke even though it was a non-smoking room I asked could somebody come fix the TV? They couldn’t figure out what was wrong with it so they said can we move you to another room? I was moved to another room and then had the same issue with the TV. I went back to the front desk, asked for another controller if maybe they could fix it for me and they gave me another controller and that still didn’t work and when I went to ask if someone could fix it, they were very nonchalant about telling me we don’t know what’s wrong and basically I had to just deal with it so I was in a room with no television all night. Needless to say this is probably the worst experience I’ve ever had at any hotel I’ve ever stayed at.
Stayed 1 night in Jan 2026

4/10 Poor

Wyatt

Business traveler
Disliked: Cleanliness, amenities
We stayed at the Ashmore for work a few years ago and it was great. Clean rooms, happy hour, lots of perks. I believe it changed hands and now it’s very dated and not as well kept. There was also mold in the shower. We left after the first night.
Stayed 2 nights in Jan 2026

8/10 Good

daniel, Lubbock

Stayed 1 night in Jan 2026

8/10 Good

daniel, Lubbock

Stayed 2 nights in Jan 2026

10/10 Excellent

Salvador

Stayed 5 nights in Jan 2026

2/10 Terrible

Alexiss

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches crawling everywhere and toilet was dirty with dried pee on it.
Stayed 1 night in Jan 2026

2/10 Terrible

Angela

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
We used to like staying at this hotel when we went to Lubbock, but it’s extremely run down now. The wallpaper is literally taped together in the hallways. We had to move rooms because one of the beds was broken and the bathroom door didn’t lock although the lock was pushed in. . The phone was masking most of the buttons so we couldn’t call the front office. You had to push in on the door in order to turn the safety lock. A huge safety issue was that you didn’t even have to use a keycard to enter the side door, it just opened. After moving rooms we noticed the door didn’t not automatically shut like most hotel room doors do. One side of the closet door was completely detached with the acres and bolts laying on the floor. One of the beds made a horrendous sound when you sat on it as if it might break. Lastly, the toilet handle literally turned 360 degrees and was very loud because it would “pop” but that was the only way to successfully flush the toilet. Will not be staying here again.
Stayed 1 night in Jan 2026

4/10 Poor

Sheila

Yes
Stayed 2 nights in Jan 2026

6/10 Okay

Michelle

Stayed 1 night in Jan 2026

4/10 Poor

Alicia

Disliked: Cleanliness, amenities
Found drug paraphernalia in my room. I took it to the front desk and although they were sweet, the only thing said was “sorry” and they took it. There were no wash cloths and no hand towels. There were also no Kleenex - beyond below bare minimum. The breakfast offering was sparse and not appetizing. Just not the best stay.
Stayed 1 night in Jan 2026

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

2/10 Terrible

Jessica

Stayed 1 night in Jan 2026

2/10 Terrible

Atiana

Liked: Staff & service
Disliked: Cleanliness
Had to request a new room due to my “non smoking room” smelling like straight cigarettes. The second room then had a couch that was full of dog or cat hair. I had to clean the toilet seat myself due to urine stains being present. There was glitter all over the bathroom floor. Did not feel even comfortable enough to shower here. However, the staff at the desk were nice.
Stayed 1 night in Jan 2026

6/10 Okay

Reba

Stayed 1 night in Jan 2026