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Ashmore Inn and Suites

2.5 star property

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Photo gallery for Ashmore Inn and Suites

Interior entrance
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Lobby
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry
$79
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
4019 S Loop 289, Lubbock, TX, 79423
  • Place, South Plains Mall
    ‪2 min drive‬
  • Place, Covenant Lakeside Hospital
    ‪7 min drive‬
  • Place, Texas Tech University
    ‪8 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Non Smoking Queen Suite

Non Smoking Queen Suite | 1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Queen Suite

8.0 out of 10
Very good
(23 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Non Smoking King Suite

Non Smoking King Suite | 1 bedroom, in-room safe, desk, laptop workspace

Non Smoking King Suite

7.2 out of 10
Good
(15 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Extended Stay Non Smoking Suite

Extended Stay Non Smoking Suite | 1 bedroom, in-room safe, desk, laptop workspace

Extended Stay Non Smoking Suite

7.4 out of 10
Good
(27 reviews)
  • 360 sq ft
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Non Smoking Double Queen Handicap

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Double Queen Handicap

  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Smoking Queen Suite Handicap

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Queen Suite Handicap

  • Sleeps 4
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Non Smoking Queen Handicap

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Queen Handicap

  • Sleeps 3
  • 1 Queen Bed

View all photos for Non Smoking Queen Rolling Shower

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Queen Rolling Shower

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for Non smoking double queen

1 bedroom, in-room safe, desk, laptop workspace

Non smoking double queen

8.0 out of 10
Very good
(67 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Smoking Regular King

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Regular King

8.8 out of 10
Excellent
(84 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Ashmore Inn and Suites

Lubbock hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Ashmore Inn and Suites offers 124 accommodations with safes and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Ashmore Inn and Suites provides a hot tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1744 square feet (162 square meters) include conference space. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

Ashmore Inn and Suites is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,744 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests requiring a ground floor room should contact the hotel directly.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Ashmore Inn
Ashmore Inn Lubbock
Ashmore Lubbock
Ashmore Hotel Lubbock
Ashmore Inn and Suites Hotel
Ashmore Inn and Suites Lubbock
Ashmore Inn and Suites Hotel Lubbock

Reviews

Ashmore Inn and Suites Reviews

8.0

Very Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 613 out of 1303 reviews
Rating 8 - Good. 308 out of 1303 reviews
Rating 6 - Okay. 177 out of 1303 reviews
Rating 4 - Poor. 93 out of 1303 reviews
Rating 2 - Terrible. 112 out of 1303 reviews

Reviews

10/10 Excellent

Russell

Stayed 1 night in Jul 2025

4/10 Poor

April

Disliked: Property conditions & facilities
The room I was assigned had not been vacuumed (chips, pretzels, dog food, and smaller crumbs throughout), the mattress was terribly stained, the walls were dirty, including what looked like blood on he bathroom wall by the toilet paper, the shower and tub had many long hairs on the wall and in the tub, and the phone was not even hooked up to call the front desk. The next day (I had gotten in late) I spoke to the man at the front desk (7/13 at 8 am) who stated he was the manager. He said he would get me a new room and call. I asked that, at a minimum, they vacuum the room I was in. He didn't call, have the room vacuumed or set up a new room for me. The woman who helped me in the afternoon immediately switched my room. The customer in front of me also was promised something by the same manager, who didn't follow through. Not following through, lack of ownership, and letting the issues fall to junior staff are my biggest complaints about my stay. I understand that vacuums break or staff aren't given the time or resources needed, but managers not managing is unacceptable. I will not stay at the Ashmore again.
food on the floor; not vacuumed
food on the floor; not vacuumed
filth on the walls
pet kibble; not vacuumed
Stayed 4 nights in Jul 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Brenda

Traveled with family
Disliked: Property conditions & facilities, room comfort

Pick somewhere else

When we arrived for check in it felt like the staff were confused. We got our room key and proceeded to the room, it was so hot in the room it made it hard to breathe. When i asked the front desk why it was so hot in the room, she said just turn the air on it will cool off. The hotel itself was extremely dated. Our room did not have any conditoner. I went to the front desk to ask for some and the front only had 1 (3 ladies with lots of hair) but she said she would bring some up and it never got delivered. I dont ever expected top shelf hair/body care products, but this was extremely cheap products. In the hallways, the wallpaper was peeling at every seam. We will not book here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Russell

Traveled with family
Liked: Property conditions & facilities, room comfort

Always a pleasure

Stayed 1 night in Jul 2025

6/10 Okay

Ricardo, Lubbock

Stayed 1 night in Jul 2025

8/10 Good

Tyler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and nice. Rooms were clean (important to me), though quite outdated (less important to me). The clientele was the biggest drawback. I might consider another stay when traveling on my own, but probably not with my family.
Stayed 1 night in Jun 2025

6/10 Okay

Ashlei

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Everything was great
Stayed 1 night in Jul 2025

6/10 Okay

Marcella J

Disliked: Property conditions & facilities
The bathroom is badly in need of an updat bed was comfortable i prefer laminate floor over carpet for clean feeling of room. Room had slight smell of smoked in even though it was listed no smoking room overall just average
Stayed 1 night in Jul 2025

6/10 Okay

Latosha

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Shane

Stayed 2 nights in Jun 2025

6/10 Okay

Kyle

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room smelled. Hallway was dirty, cold shower, people yelling in middle of night. Uncomfortable pillows
Stayed 1 night in Jul 2025

4/10 Poor

Graham

Disliked: Cleanliness, staff & service, property conditions & facilities

shame

Very good at reception,no butter for 2 days at breakfast,no hangers in room asked for some never got them,coffee etc in room no coffee machine asked for one twice before we got it,(4th day),asked for room service on 3rd day didn't get it ,had to ask when we got back and picked up our towels from the front desk,got to say the front desk people were very helpful and friendly,found burnt paper between sofa and bedside cabinet still there when we left!bathroom had wallpaper which was coming of the walls.
Stayed 6 nights in Jun 2025

10/10 Excellent

Abram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Jul 2025

2/10 Terrible

Karla, El Paso

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived and our room had cat hair on one of the beds so they had to change our room because I’m allergic. We had booked a room with two queen beds and they gave us a room with a king bed because that’s all they had available. They charged me twice on my card and the new room had the tub clogged up. I called downstairs to have them unclogged and it took forever. We had to get up very early so I unclogged it myself. I will not be staying here ever again or I will not recommend to anyone. I will be traveling to Lubbock but never again with them.
Stayed 2 nights in Jul 2025

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Friendly staff very helpful. Given a new room due to 1st room had a fridge that didnt work. Room was hot when we arrived but cooled off eventually
Stayed 1 night in Jul 2025

6/10 Okay

richard

Traveled with family
Key did not work. Had to go back twice. Bed was not made properly someones underwear was left on the floor. Room could have been cleaner overall. Still was a semi comfortable stay. We stay here often so hopefully this is one time thing.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Traveled with partner
N/a
Stayed 2 nights in Jul 2025

2/10 Terrible

Jackie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t even stay cause the overbooked
Stayed 2 nights in Jul 2025

8/10 Good

Kirby

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Overall, good

This is an older hotel but they keep it in pretty good shape. Only problem is our towel. Rack fell off the wall in our bedroom. I’m glad I was on the first floor because the lack of an elevator would’ve made it tough but overall it’s a good place.
Stayed 1 night in Jul 2025

8/10 Good

Antonio

Liked: Property conditions & facilities
Nqc
Stayed 1 night in Jul 2025