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Best Windsor Inn

2.5 star property

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Photo gallery for Best Windsor Inn

Desk, laptop workspace, iron/ironing board, rollaway beds
Desk, laptop workspace, iron/ironing board, rollaway beds
Desk, laptop workspace, iron/ironing board, rollaway beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
$98
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
5410 Interstate 27, Lubbock, TX, 79404
  • Place, Buddy Holly Center
    ‪3 min drive‬
  • Place, Texas Tech University
    ‪6 min drive‬
  • Place, University Medical Center
    ‪7 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Basic Room

  • Sleeps 5
  • 2 Queen Beds

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About this property

Best Windsor Inn

Lubbock hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a steam room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and dry cleaning.
Best Windsor Inn offers 64 air-conditioned accommodations with DVD players and coffee/tea makers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
In addition to an indoor pool, Best Windsor Inn provides a hot tub, a steam room, and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

Best Windsor Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Best Windsor Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 307 out of 998 reviews
Rating 8 - Good. 306 out of 998 reviews
Rating 6 - Okay. 157 out of 998 reviews
Rating 4 - Poor. 106 out of 998 reviews
Rating 2 - Terrible. 122 out of 998 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Crystal

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The price is good for a decent hotel, there is nothing fancy about it. The rooms are clean, however its not central AC and when we stayed the window unit was not cooling rhe room AT ALL during the day, it was decently cool at night. Mind you, the temps are well over 100 in August in Lubbock... the hallways felt like a sauna... the ladies up front were really nice and procided fans for our rooms as they were waiting for maintenance to arrive. The breakfast was really good and freshly made throughout the hours they served breakfast. If your looking for sometbing of nicer quality go somewhere else... if you need a clean room to sleep in, this place is good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sivakrishna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Gracie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AC not working

I booked this hotel because I seen it had good reviews. Check in went well. Our room was on the second floor. As soon as we went up the stairs we could feel that it was hot. When we entered our room we noticed the air was not cooling. I went down stairs and the lady at the front desk told me she did not have any other rooms or fans available and that we could either checkout or wait until the morning so she could have the maintenance guy look at it. This let me know that they knew the ac was not cooling prior to us checking in. The room was not like in the pictures and the beds were hard. We decided to check out and my money was returned.
Stayed 2 nights in Aug 2025

10/10 Excellent

Landon

Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the price

Everything was good except water hotness and the shower had mildew. The room was spacious and clean the breakfast was on point.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Aug 2025

8/10 Good

Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite to warm for my liking but other than that very comfy stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashli

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Khrissen

Disliked: Cleanliness, staff & service, room comfort
Got to the hotel to check in an was denied service for a room that was book 6 months in advance all because they were bought out an was never notified.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
THE PROPERTY WAS VERY CLEAN AND MODERN. I would book another stay when in Lubbock.
Stayed 1 night in Jul 2025

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
The room cleaning was ok it could have been better other than that it was really good
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, excellent value!
Stayed 1 night in Jul 2025

6/10 Okay

Carrie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
After we checked in we went up to our r
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

JaVonda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Eric

Disliked: Staff & service

D

Upon arriving to check in we learned the pool was under renovations it stated on the website it would be closed June 5-6 only. After discussing this with the front desk clerk that we’d like to cancel our reservation she looked to see if they had a cancellation policy
Stayed 1 night in Jun 2025

10/10 Excellent

Maxine

Stayed 1 night in Jun 2025

2/10 Terrible

Sheryle

Traveled with family
Disliked: Staff & service, property conditions & facilities

Thanks, but no thanks

We chose to stay at this hotel because after five days of traveling we just needed a day to stay and relax. They advertise a swimming pool and spa so sounded perfect. After they got me checked in they let me know that the swimming pool and spa we’re not up and running and we’re being worked on and hopefully would be up by the next day. I later found out that they actually had five health code violations as they had to post it on the door. The beds were fairly comfortable, but the air conditioner never cooled down the room. We put the air conditioner to 61 and it never fell below 80 in the room the morning of our last day we realize that there was a puddle of damp carpet underneath the air conditioner. I contacted hotels.com to try to cancel my second night and rearrange a different place but when they made contact with the hotel, they were put on hold and hung up on several times.
Stayed 2 nights in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
This was functional and easy to stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Chasiti

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Sharon

Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

This hotel has an elegant touch for a moderate price. The room was comfortable and spacious. We didn't use the pool, but our friends were happy to have an indoor pool in the winter. Breakfast wasn't exciting, but the coffee was good.
Stayed 1 night in Jan 2025

6/10 Okay

Tara

Stayed 1 night in Mar 2025

2/10 Terrible

Christopher

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Worse stay ever.

The pillows are like cement bags,the curtains are so old they don't close allowing the neighboring lights to keep the room bright and the door is so un even that the hall lights also seep into the room. I didn't sleep but four hiurs total because the bed was so unconformable along with the blankets. I won't be staying here in the future.
Stayed 2 nights in Mar 2025