Quality Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Suites

Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
5113 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪10 min walk‬
  • Lubbock Premiere Cinema
    ‪17 min walk‬
  • Spectrum & OMNI Theater
    ‪3 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Quality Suites

Lubbock hotel walkable to South Plains Mall
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Quality Suites offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Quality Suites features a 24-hour fitness center and a seasonal outdoor pool. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 403 out of 888 reviews" "
Rating 8 - Good. 261 out of 888 reviews" "
Rating 6 - Okay. 110 out of 888 reviews" "
Rating 4 - Poor. 71 out of 888 reviews" "
Rating 2 - Terrible. 43 out of 888 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

aaliyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

JOSE L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful and room was very clean. Room had a little wear and tear but was comfortable and clean. Breakfast was very good.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and would not recommend
This hotel was not clean. There were stains on the wall and couch which we were not sure what they were. Paint peeling off the wall. The tub in the bathroom had rust. When housekeeping cleaned our room, they did not replace or leave extra toilet paper, towels or hand towels. Instead of making the bed, she just pulled the covers up like a child would do. The key card we received never worked more than once and no one was ever at the front desk. Waited many times more than 5 minutes. We would not recommend this hotel and will not stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Tim, Lakeland

Liked: Cleanliness, staff & service
The TV has a very loud and nasty sounding voice that comes on when you turn it on or off. Every so often it comes on again saying it’s turning off unless you press any button. You press any button but it still turns off. I tried to figure out how to turn that off but couldn’t. The flooring especially around the bed is coming up. The clock radio gains about 30 minutes per day so is basically useless. Overall it’s a decent place for the price but could use some updating. The breakfast is your typical hotel breakfast.
Stayed 4 nights in Oct 2024

8/10 Good

Aron

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Johnny

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff accommodating restaurants nearby close to shopping value for price of stay
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Brian

Stayed 1 night in Oct 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel was in a good location front desk help seemed like he didn’t want to be there “no personality “ the so call breakfast was terrible, give them credit the facilities were clean however will Consider other options
Stayed 1 night in Oct 2024

2/10 Terrible

Donna

Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jose A

Stayed 1 night in Oct 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Traveled with partner
They accommodated my handicapped issue but the bathtub in the handicap room was inaccessible
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Business traveler, Traveled with partner
Clean room, friendly staff!
Stayed 1 night in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was Very well planned. Could have added some meat protein, besides gravy & biscuit.
Stayed 1 night in Sep 2024

8/10 Good

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Arthur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Vincent, FORNEY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really very nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, spacious room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Darlene

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was nice, very well kept, staff was courteous. Will definitely visit this Quality Suites again.
Stayed 10 nights in Sep 2024

10/10 Excellent

Joyce

Stayed 1 night in Sep 2024