Quality Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Suites

Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby
Seasonal outdoor pool
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
5113 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    10 min walk
  • Lubbock Premiere Cinema
    17 min walk
  • West End Center
    6 min drive
  • Lubbock, TX (LBB-Preston Smith Intl.)
    18 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Quality Suites

Lubbock hotel walkable to South Plains Mall
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Quality Suites offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Quality Suites features a 24-hour fitness center and a seasonal outdoor pool. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 385 out of 849 reviews" "
Rating 8 - Good. 251 out of 849 reviews" "
Rating 6 - Okay. 103 out of 849 reviews" "
Rating 4 - Poor. 68 out of 849 reviews" "
Rating 2 - Terrible. 42 out of 849 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
All good and great 👍
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margie is awesome!
Stayed 1 night in Aug 2024

4/10 Poor

Gregory

Traveled with family
Disliked: Property conditions & facilities
AC unit sounded like a jet taking off
Stayed 1 night in Aug 2024

10/10 Excellent

olagoke

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Kent

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Budget stay at worn hotel
The Hotel is old, bath tub had rust over it, room smelled of smoke, no elevator
Stayed 1 night in Aug 2024

6/10 Okay

William

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room was not clean, and there is a ton of wear and tear within the room
Stayed 1 night in Aug 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept, nicely furnished, well-maintained property.
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
The floors in room are linoleum or vinyl plank. They felt tacky and dirty. The a/c was off when I checked in and the room was 80°. The air would barely blow thru the a/c because it was stopped up with lint, no filter. I will not stay there again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Floyd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean and staff was very friendly!
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cool rooms and clean working pools! Plenty of towels!
Stayed 2 nights in Jul 2024

2/10 Terrible

CHARLA

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kelsey

Stayed 1 night in Jun 2024

4/10 Poor

Alisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Likes: lots of channels available on the tv, cold AC, breakfast was peaceful and acceptable, close to the highway and restaurants Dislikes: the room was extremely dirty (coffee stains, brown stain on the wall, red and yellow stains on the sheets, dirty wash cloth already hanging on the shower curtain, sticky looking coffee table and desk chair, conditioner looked used by previous guest and wasn’t swapped out for a new one We asked the lady at the front for a new bed set and the replacement one was just as dirty. We left that place feeling dirty!
Stayed 1 night in Jun 2024

2/10 Terrible

diana

Disliked: Cleanliness, property conditions & facilities, room comfort
Ugh
Beds looked a mess. it did not appear as if bedding had been changed, merely “ made” The towels were dirty, hair on them. Location is outdated
Stayed 1 night in Jun 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staf very friendly
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Economical
Look, it’s a Quality Inn. In Amarillo. You get what you pay for. Condition of the room was fine, just old. The AC worked, the bed had clean sheets, and the water worked in the sink, the toilet, and the shower. I got what I paid for—no more, no less.
Stayed 1 night in Jun 2024

6/10 Okay

Lauryn

Stayed 1 night in Jun 2024

4/10 Poor

George

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Leslie, Canyon

Liked: Staff & service, property conditions & facilities
It was convenient to the areas I visited.
Stayed 1 night in Jun 2024

10/10 Excellent

Hugh

Stayed 2 nights in Jun 2024

8/10 Good

Donise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother nature reigned.
We arrived during a torrential downpour with flash flooding which happened to affect our first two rooms. Our third room was nice but dated. The sofa in the first room was nice but the one in the third room could stand to be replaced. Otherwise, our room was a nice size and reasonably comfortable. We did not eat breakfast but they had a nice spread with biscuits and gravy, scrambled eggs along the normal cold fixings. Our room was fairly quiet and the desk clerks were very nice and accommodating. I would stay here again. Their lobby is beautiful with a gorgeous chandelier.
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service
Was not told about the $100 deposit per room after already spending a lot of money for the two rooms.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I e machine nasty and no elevators, small pillows. And low class room
Stayed 2 nights in Jun 2024