Comfort Suites University

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites University

Lobby sitting area
Pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
4927 Marsha Sharp Fwy, Lubbock, TX, 79410
  • Maxey Park
    16 min walk
  • Covenant Lakeside Hospital
    2 min drive
  • Amigos Mexican Restaurant
    6 min walk
  • Lubbock, TX (LBB-Preston Smith Intl.)
    14 min drive

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 King Beds

Suite, 2 Queen Beds, Non Smoking

  • 603 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

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About this property

Comfort Suites University

Lubbock hotel close to Maxey Park
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Comfort Suites University offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Refrigerators and microwaves are provided.

This Lubbock hotel provides complimentary wireless Internet access. LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Suites University is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Saturday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Lubbock Hotel
Comfort Suites University Hotel Lubbock
Comfort Suites University Hotel
Comfort Suites University Lubbock
Comfort Suites Lubbock
Comfort Suites University Lub
Comfort Suites University Hotel
Comfort Suites University Lubbock
Comfort Suites University Hotel Lubbock

Comfort Suites University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 73 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2024

8/10 Good

Selene

Stayed 1 night in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice place to stay and a good price.
Stayed 1 night in Sep 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family
Quick trip to visit family did not spend much time at the hotel. The only complaint is that the beds were uncomfortable
Stayed 4 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Lindsay

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
I will start off with the positives. Our room was very clean, the air conditioner worked well, the beds were comfortable. The ladies taking care of breakfast were extremely nice and helpful. The food was good and seemed fresh. The negatives: There were a few other guests( I assume guests and not just people hanging around) that seemed to be under the influence of something. Walking in and out and loitering near the entrance. The pool and hot tub did not seem clean, we did not want to use them.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort suite ya did it again
I’ve had nothing but great experiences with comfort suites The room was clean, staff was nice, kids had a blast and my wife was happy with the Entire experience
Stayed 2 nights in Aug 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, room comfort
Get what you pay for.
Very friendly. The lobby was nice. The room definitely needed some attention. Clean, comfortable except not great pillow choices. One chair looked nice, but was borderline dangerous to lean back in. (Broken) Broken parts of tile on wall, and trim on furniture. Loose bathtub fixtures and with rusty drain. Got to expect less when you pay less. Would it have been worth $50/night more to stay somewhere else? Maybe.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bed was comfortable, and I appreciated the variety of pillows. The AC was efficient. Nice large TV. Breakfast was great—it was nice to have proteins (eggs and sausage) along with the waffles, cereals, breads, and oatmeal. I also appreciated the coffee and ice water station near the front desk.
Stayed 2 nights in Aug 2024

6/10 Okay

Elisa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bear

Liked: Cleanliness, staff & service, room comfort
Excellent service and results
Stayed 2 nights in Aug 2024

8/10 Good

Erin

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 10 nights in Aug 2024

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, but pool was broken
It is an amazing place to stay. Just wish we would have known the pool was not working our whole trip which was part of why we chose this location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Andres

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Sabrina

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The male front desk clerk on August 2nd afternoon was rude and seemed high and confused. Couldn't speak up and said nothing, the cleaning ladies behind the desk had beer cans in the trash bags coming from the back and their scrubs were all dirty. In the rooms the sheets didnt smell clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff the best
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 1 night in Jul 2024

10/10 Excellent

jennie

Traveled with family
Liked: Amenities
I was very satisfied with everything, clean, comfortable, good breakfast, friendly personnel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Malvin

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff extremely welcoming. Bed, bedding, towels all clean and white. Carpet & bathroom would have benefited from a deep clean. For one night it was absolutely fine. We left early and it was nice that breakfast was ready at 6 am.
Stayed 1 night in Jul 2024