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Comfort Suites University

2.5 star property

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Photo gallery for Comfort Suites University

Lobby sitting area
Pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
  • Business services
$83
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
4927 Marsha Sharp Fwy, Lubbock, TX, 79410
  • Place, Maxey Park
    ‪15 min walk‬
  • Place, Lubbock Christian University
    ‪17 min walk‬
  • Place, Covenant Lakeside Hospital
    ‪1 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(60 reviews)
  • 500 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 603 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby
Comfort Inn & Suites Lubbock West
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,007 reviews
Comfort Inn & Suites Lubbock West

About this property

Comfort Suites University

Lubbock hotel close to Maxey Park
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Comfort Suites University offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Refrigerators and microwaves are provided.

This Lubbock hotel provides complimentary wireless Internet access. LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Suites University is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Saturday, and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Lubbock Hotel
Comfort Suites University Hotel Lubbock
Comfort Suites University Hotel
Comfort Suites University Lubbock
Comfort Suites Lubbock
Comfort Suites University Lub
Comfort Suites University Hotel
Comfort Suites University Lubbock
Comfort Suites University Hotel Lubbock

Comfort Suites University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Sheets were dirty and room smelled very musty, smoky (?) my entire family left with itchy and burning eyes and extremely stuffy noses. Maybe mold issues in building? Super disappointed, every other CS we’ve stayed in was extremely clean and smelled great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Twila

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Vanessa

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and fast and easy check in and out , breakfast was good and hot It was a perfect location
Stayed 2 nights in Sep 2025

2/10 Terrible

Gina, MANSFIELD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was run down. I was in a non smoking room and the bathroom reeked of smoke. The fire alarm went off half the night.
Stayed 1 night in Sep 2025

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Vince

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Liked: Cleanliness
Great folks!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in. Nice staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2025

10/10 Excellent

Erma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are so impressed with the service here. Are room was ready and clean. Such a nice place to stay. Thank you
Stayed 1 night in Aug 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful with traveler with mobility issues. Everyone at the property is very friendly.
Stayed 1 night in Aug 2025

2/10 Terrible

Cynthia V

Stayed 1 night in Aug 2025

10/10 Excellent

Ronke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room

The room is comfortable and clean. The breakfast is awesome. I enjoyed my stay. Thanks.
Stayed 1 night in Aug 2025

10/10 Excellent

Hugo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

OKay for the price

Stay was nice bed were nice and clean. The bathroom sink knobs need to be fixed they barely turn or they are stuck and the entire fixture turns so it leaks on the floor a little notified staff but not sure they understood be
Stayed 2 nights in Aug 2025

8/10 Good

Noela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jesse

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floor in our room was pretty dirty and appearred unswept or vacuumed. The dirt was really accumulated in all the corners. Also the area around the toilet was not cleaned. There was pee on the base of the toilet. The comforter on the bed smelled like soured laundry.
Accumulated dirt in corner.
Pee on base of potty.
Stayed 2 nights in Aug 2025

8/10 Good

Robin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the hospital where we were visiting
Stayed 1 night in Jul 2025

8/10 Good

Andres

Stayed 2 nights in Jul 2025

6/10 Okay

Melissa

Price
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great at check-in, breakfast and checkout. Our room was clean and the hotel is central to medical offices, shopping and the univer.
Stayed 1 night in Jul 2025

10/10 Excellent

Carrie

Stayed 1 night in Jul 2025