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DoubleTree by Hilton Lubbock University Area

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Lubbock University Area

Lobby
Bar (on property)
Bar (on property)
Breakfast and dinner served
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • Gym
  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
505 Avenue Q, Lubbock, TX, 79401
  • Lubbock Memorial Civic Center
    ‪7 min walk‬
  • Lake Alan Henry
    ‪14 min walk‬
  • Jones AT&T Stadium
    ‪3 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Pool View

Suite, 2 Bedrooms, Pool View | Living area | Flat-screen TV

Suite, 2 Bedrooms, Pool View

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility & Hearing, Roll-in Shower)

Shower, free toiletries, hair dryer, towels

Suite, 1 King Bed (Mobility & Hearing, Roll-in Shower)

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Roll-In Shower)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Corner

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Balcony

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Corner

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Balcony

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Lubbock University Area

4-star hotel in Downtown Lubbock
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and conference space. Housekeeping is available on request.
DoubleTree by Hilton Lubbock University Area offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Lubbock University Area features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 4000 square feet (372 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Guests can use the health club at a partner property. Complimentary uncovered self parking is available on site.

DoubleTree by Hilton Lubbock University Area is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Claraboya Scratch Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 0.1 miles
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 13 to 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Claraboya Scratch Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Free crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,000 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 13 to 19 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Garden Hotel Lubbock
Wyndham Garden Lubbock
DoubleTree by Hilton Lubbock University Area Hotel
DoubleTree by Hilton Lubbock University Area Lubbock
DoubleTree by Hilton Lubbock University Area Hotel Lubbock

DoubleTree by Hilton Lubbock University Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 493 reviews" "
Rating 8 - Good. 90 out of 493 reviews" "
Rating 6 - Okay. 38 out of 493 reviews" "
Rating 4 - Poor. 33 out of 493 reviews" "
Rating 2 - Terrible. 29 out of 493 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Oct 2024

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Friendly staff and spacious, clean room.
Stayed 1 night in Oct 2024

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
one of the best hotels in Lubbock
Stayed 1 night in Jun 2024

10/10 Excellent

Randy, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

susana

Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel with a fabulous restaurant onsite. Claraboya is one of the best restaurants in Lubbock. Really nice and professional staff. Thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Paige

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will say I know they cannot help where they are located but the baymont inn next door has questionable activities and people constantly in and out. Frustrating to say the least because you can’t leave ANYTHING in your vehicle.
Stayed 1 night in Sep 2024

8/10 Good

Jeanne

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scott at the front desk was so nice and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice restaurant. Convenient location
Stayed 2 nights in Jun 2024

10/10 Excellent

Carmen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast was great! Pancakes!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 6 nights in Aug 2024

8/10 Good

Dennis

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel and great food.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the bar in the evening and all the Texas Tech parents there for drop off this weekend.
Stayed 1 night in Aug 2024

4/10 Poor

Judy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Two main concerns. First, the front desk clerk made me extremely uncomfortable. He checked me into the room and offered me some “diabetes cookies”, referring to the signature Doubletree welcome cookies. He then proceeded to discus his and his family’s medical history and then inquired if I had diabetes This was inappropriate and made me feel uncomfortable and judged. Second, the bathroom in our room has an obvious plumbing issue. The smell of raw sewage coming from either the bathtub or toilet was overpowering. I was informed the hotel was completely full, so unfortunately there was no solution. Overall I’ve always had a high opinion of the Doubletree brand but this experience was far below the standard I have come to expect.
Stayed 1 night in Aug 2024

8/10 Good

Sheldon

Liked: Staff & service, property conditions & facilities
Water bottles in room are $3 each. Rooms are way overpriced for it's liston
Stayed 1 night in Aug 2024

10/10 Excellent

Connie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greetings from San Antonio
Nice staff and hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Michelle, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Stayed 2 nights in Jul 2024

10/10 Excellent

Daffney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility no problems
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Stayed 1 night in Jul 2024