DoubleTree by Hilton Lubbock University Area

4.0 star property

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Photo gallery for DoubleTree by Hilton Lubbock University Area

Lobby
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Bar (on property)
Breakfast and dinner served
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
505 Avenue Q, Lubbock, TX, 79401
  • Buddy Holly Center
    ‪3 min drive‬
  • Texas Tech University
    ‪4 min drive‬
  • University Medical Center
    ‪4 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪9 min drive‬

Room options

Suite, 2 Bedrooms, Pool View

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mobility & Hearing, Roll-in Shower)

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Roll-In Shower)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Corner

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Lubbock University Area

4-star hotel in Downtown Lubbock
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and conference space. Housekeeping is available on request.
DoubleTree by Hilton Lubbock University Area offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Lubbock University Area features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 4000 square feet (372 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Guests can use the health club at a partner property. Complimentary uncovered self parking is available on site.

DoubleTree by Hilton Lubbock University Area is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Claraboya Scratch Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 0.1 miles
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 13 to 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Claraboya Scratch Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,000 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 13 to 19 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Garden Hotel Lubbock
Wyndham Garden Lubbock
DoubleTree by Hilton Lubbock University Area Hotel
DoubleTree by Hilton Lubbock University Area Lubbock
DoubleTree by Hilton Lubbock University Area Hotel Lubbock

DoubleTree by Hilton Lubbock University Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 563 reviews
Rating 8 - Good. 105 out of 563 reviews
Rating 6 - Okay. 42 out of 563 reviews
Rating 4 - Poor. 35 out of 563 reviews
Rating 2 - Terrible. 34 out of 563 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorenzo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The person at the front desk upon arrival was extemrley unpleasant and rude. Barely greeted me and was not friendly or hospitable at all. Need improvement for the first encounter most guest see
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jan 2025

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, room comfort

Broken heater and noise all night

We got in late and just wanted to go to sleep. Two hours into the night our room was cold so I tried to adjust temperature and heater didn't work they put us in a different room. Two hours later there was loud noises coming from the hallway. We couldn't go back to sleep. Will not stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Jan 2025

8/10 Good

Tammy, Wisconsin Rapids

Traveled with family
Liked: Amenities, property conditions & facilities
The property is well maintained and looks nice! We had a small issue and it was corrected in a timely manner. The is no shuttle to anywhere… not even the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

MELISSA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love the double tree. The area around it is questionable and lits of trash outside, however it is nice inside and great service
Stayed 1 night in Jan 2025

8/10 Good

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stop in Lubbock on our way out of Texas

We came in around 7pm...was snowing lightly. We waited at the check-in counter for the agent to give us our keys. The cookies were forgotten...so we asked for them the next morning on our way out. Our room was nice and tighty and efficient. Dinner in the bar was quite good :)
Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Loved our stay!! Great staff, super friendly!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Lonnie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was pretty smooth, the gentleman upgraded our room and wished us happy 43rd anniversary. The room was very nice and comfortable. It was a marvelous time!
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad it had a Restaurant & Bar
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Hiiiii.it was a goid experience
Stayed 1 night in Jan 2025

10/10 Excellent

VERONDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Elena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lindsay, Sutherland

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Emilio

Stayed 1 night in Jan 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Doubletree is convenient to the University and is very clean. The room was ready for us with a comfortable bed. The warm cookie upon check in was a delicious bonus!
Stayed 1 night in Jan 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
One incident in the restaurant; during breakfast my wife found a piece of plastic in her omelette
Stayed 2 nights in Jan 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for a one night stay
Stayed 1 night in Dec 2024

6/10 Okay

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024