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Embassy Suites Lubbock

3.5 star property

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Photo gallery for Embassy Suites Lubbock

Lobby
Lobby
1 bedroom, premium bedding, in-room safe, desk
Exterior
Indoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Hot Tub

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪8 min walk‬
  • Covenant Lakeside Hospital
    ‪6 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Two-Room Premium Suite 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Premium Suite 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Premium Suite, Accessible Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Accessible Tub 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite, Hot Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Deluxe Corner Suite, Hot Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Roll-In Shower 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Executive Suite 1 King Bed NS

Combined shower/tub, designer toiletries, hair dryer, towels

Two-Room Executive Suite 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Accessible Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Property amenity

Holiday Inn Lubbock South by IHG

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, (530)
$122 nightly
The price is $122 total
includes taxes & fees
Holiday Inn Lubbock South by IHG

About this property

Embassy Suites Lubbock

3.5-star Lubbock hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Embassy Suites Lubbock provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1894 square feet (176 square meters) include conference space. This Tuscan-style hotel also offers a vending machine, multilingual staff, and gift shops/newsstands.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 535 out of 1017 reviews
Rating 8 - Good. 181 out of 1017 reviews
Rating 6 - Okay. 142 out of 1017 reviews
Rating 4 - Poor. 76 out of 1017 reviews
Rating 2 - Terrible. 83 out of 1017 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Duane

Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Such a fantastic environment and always a pleasurable stay. Excellent customer service, clean rooms & comfortable beds! Love the made to order breakfast, the evening music, snacks and drink coupons. And at check-in, I was given a beautiful rose to celebrate Valentine’s Day! This hotel truly brings customer service to the forefront!
Stayed 2 nights in Feb 2025

6/10 Okay

Jeffery

Disliked: Cleanliness
The room smelled bad and tv didn't work and bedding was dirty already and toilet barely would flush the place is just old and not clean at all
Stayed 1 night in Feb 2025

8/10 Good

Derek

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only real complaint i have isnthe eggs for breakfast. They're made from that powder eggs stuff and i just cant stand the taste of them. But with it being complimentary with the stay its not worth complaining over. Well worth the stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
NC
Stayed 2 nights in Feb 2025

10/10 Excellent

Cody

Stayed 1 night in Feb 2025

10/10 Excellent

janah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night stay

Super chill. The plants in the atrium makes the air feel clean. The breakfast omelets were delicious.
Stayed 1 night in Jan 2025

2/10 Terrible

Marie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here!!

I don’t even know where to start. My disabled mother and I stayed in room accessible rm 151. Terrible stay!! Shower/bathroom was flooded from leaking shower head. Handicap bathroom flooded. Neither of us showered while being there. Clogged up sink. Rusted and worn out shower. I felt dirty just walking in the bathroom. I should have taken a picture of the gawdawful shower. The room smelled of mold. A/c did not work. Worst of all-we woke up with big bites!! I will never stay there again and I want a refund!!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay!

Wonderful and easy check in experience. Lovely and clean hotel, comfortable stay!
Stayed 1 night in Feb 2025

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty decent
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room next to the bar so it wasn't so quiet - but nothing that a closed door couldnt solve. Great hotel, clean and super friendly staff. Stay here again or higly recommend - absolutely!
Stayed 2 nights in Feb 2025

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I don't know how they can call this an Embassy Suites. This place is just old, dirty and falling apart. The staff and service ok, but they looked overworked and tired though I can't blame them. They are understaffed for the size of the hotel and amenities they (try to) provide. If all you need is a trash pad to throw a party, then this is your place. If you want comfortable, clean sleep then keep swiping.
Stayed 3 nights in Dec 2024

8/10 Good

Dianey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Business traveler
Liked: Cleanliness, staff & service
The common areas were nice and clean. The bar and breakfast area were nice but really dark. My room was clean but the furniture was dated and worn. The staff was accommodating and the omelet lady was phenomenal. I was a disappointed in the room but overall it is a good place to stay.
Stayed 3 nights in Feb 2025

6/10 Okay

Jan

Stayed 1 night in Jan 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stated embassies for years, the new ones in the big cities are obviously bigger and nicer, but the smaller ones are also pleasant
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Stayed 1 night in Feb 2025

10/10 Excellent

Reginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lou

Liked: Cleanliness, property conditions & facilities
Very pretty and well kept
Stayed 1 night in Jan 2025

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Erny

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Isable

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was honestly one of the best days I have ever experienced. The only issue I had it was really hard to find a parking or to even access the parking lot without having to go completely around the highway to make a U-turn because it’s only on a one-way street. Other than that, the hotel itself and staff was remarkable.
Stayed 2 nights in Dec 2024