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Embassy Suites Lubbock

3.5 star property

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Photo gallery for Embassy Suites Lubbock

Lobby
Indoor pool, sun loungers
Deluxe Corner Suite, Hot Tub 1 King Bed NS | Private kitchen | Fridge, microwave, coffee/tea maker
Lobby
Breakfast and dinner served, Italian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Gym
  • Hot Tub
  • Laundry

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪8 min walk‬
  • Covenant Lakeside Hospital
    ‪6 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Two-Room Premium Suite 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Premium Suite 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Premium Suite, Accessible Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Accessible Tub 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite, Hot Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Deluxe Corner Suite, Hot Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Roll-In Shower 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Executive Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Executive Suite 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Accessible Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

MCM Eleganté Hotel & Suites

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.3 out of 5, Excellent, (1003)
The price is $119
per night
$137 total
includes taxes & fees
Mar 26 - Mar 27
MCM Eleganté Hotel & Suites

About this property

Embassy Suites Lubbock

3.5-star Lubbock hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Embassy Suites Lubbock provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1894 square feet (176 square meters) include conference space. This Tuscan-style hotel also offers a vending machine, multilingual staff, and gift shops/newsstands.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 523 out of 1003 reviews
Rating 8 - Good. 192 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yvonne

Stayed 1 night in Dec 2024

2/10 Terrible

Humberto

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John, Cape Coral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Stayed 4 nights in Dec 2024

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Dec 2024

10/10 Excellent

Lincoln

Stayed 4 nights in Nov 2024

2/10 Terrible

Ingrid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My honeymoon was RUINED from the fire so you don't want a feedback from me. We should be fully refunded which I am waiting on and given 2 free nights to redo our honeymoon
Stayed 2 nights in Nov 2024

2/10 Terrible

Jeremy

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great place to stay.
Older hotel that is showing its age, but convenient and excellent breakfast as always. It is next to a highway, so road noise can be loud.
Stayed 1 night in Nov 2024

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire ⏰️alarm
I have been staying here since the early 90s and have never had a stay like this one!! The cat & dog pee was terrible in the carpet. The floors were sticky & dirty. The shower had no lip to catch the water and there was standing water after each shower. The sink would not drain. There were no coffee cups and no, Do Not Disturb sign. We asked for them to bring more towels to soak up the shower water, cups and the sign and never got them. This was a disability room btw, and I did not feel safe without shoes on in the shower floor.Then...@ 4:40 am. The fire alarm went off! We evacuated, they let us back in then came back and told us to leave again. By 6:30am we just got ready and left early! No explaination, no I'm sorry no comp offered! I know the alarm overwhelm them, but come on. This room was the worst! I've never had a stay like this there before. The clerk said he would let the maids know how bad it was. And I had to tell him it was beyond a maid, it needs to be remodeled. It was that bad! This is even our favorite place to stay. Very disappointed!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Traveled with family
Had a blast
Stayed 2 nights in Nov 2024

6/10 Okay

Ben

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Roy, Carlsbad

Traveled with family and small children, Business traveler
Disliked: Property conditions & facilities
Black mold in bathroom. Property is looking run down.
Stayed 1 night in Nov 2024

10/10 Excellent

Don

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Randolph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to stay here when traveling because the rooms are a good size and the breakfast is great! Very nice and friendly staff enhances the stay.
Stayed 1 night in Nov 2024

6/10 Okay

Kelly

Business traveler
Liked: Cleanliness, staff & service
bad furniture - livingroom was not usable.
we booked this hotel for the livingroom - so we could work together, but the furniture was so aweful, you sunk into the couch so bad, you could not sit on it comfortably. So we had to leave and work downstairs - defeating the purpose of renting this room, at this hotel. the furniture was so old I think they had not replaced it since 1970.
Stayed 2 nights in Nov 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Anita

Stayed 2 nights in Nov 2024

6/10 Okay

Candice

Traveled with family and small children
Liked: Staff & service
Loudest hotel ever.
Stayed 1 night in Nov 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
It was great other than we couldn’t get our room cooled down
Stayed 1 night in Nov 2024

10/10 Excellent

Dust

Stayed 1 night in Nov 2024

10/10 Excellent

david

Liked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

6/10 Okay

Roy, Carlsbad

Business traveler
Property is starting to look run down.
Stayed 1 night in Nov 2024

10/10 Excellent

Eula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and staff is nice however there were 7 vehicles broken into Saturday night.
Stayed 2 nights in Nov 2024