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Embassy Suites Lubbock

3.5 star property

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Lobby
Deluxe Corner Suite, Hot Tub 1 King Bed NS | Private kitchen | Fridge, microwave, coffee/tea maker
Indoor pool, sun loungers
Lobby
Breakfast and dinner served, Italian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Hot Tub

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪3 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Two-Room Premium Suite 2 Queen Beds NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Premium Suite 2 Queen Beds NS

9.2 out of 10
Wonderful
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Premium Suite, Accessible Tub 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite 2 Queen Beds NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite 2 Queen Beds NS

8.4 out of 10
Very good
(69 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 2 Queen Beds NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite, Accessible Tub 2 Queen Beds NS

9.6 out of 10
Exceptional
(8 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Suite 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite 1 King Bed NS

8.2 out of 10
Very good
(41 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite, Hot Tub 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Corner Suite, Hot Tub 1 King Bed NS

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Roll-In Shower 2 Queen Beds NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Executive Suite 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Executive Suite 1 King Bed NS

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite, Accessible Tub 1 King Bed NS

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Lubbock Southwest

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1774)
$90 nightly
The price is $90 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Lubbock Southwest

About this property

Embassy Suites Lubbock

3.5-star Lubbock hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Embassy Suites Lubbock provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This Tuscan-style hotel also offers a vending machine, multilingual staff, and gift shops/newsstands.

Embassy Suites Lubbock is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 553 out of 1023 reviews
Rating 8 - Good. 170 out of 1023 reviews
Rating 6 - Okay. 145 out of 1023 reviews
Rating 4 - Poor. 73 out of 1023 reviews
Rating 2 - Terrible. 82 out of 1023 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel accommodation were very nice and the people were/employees were very friendly and helpful. The place is beautiful, but it is showing some wear and needs some attention. Other than that it’s a lovely place to stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Noah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

ALBERT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Jesse

Traveled with family and small children
Liked: Cleanliness, amenities
Property was a bit dated, my room’s ac stopped working during the course of my stay twice…cabinets had a lot of wear on them. Other than that stay was ok
Stayed 2 nights in Apr 2025

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won’t come back

We had nothing but problems during our stay and all we were offered was an alcoholic beverage when they are free anyway.
Stayed 2 nights in Apr 2025

4/10 Poor

Luis

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
We have repeatedley stayed here for birthdays an other ocassions an have always been accomadated, but this time was SURELY different, i dont know if a new management has been input but if so the changes are horrible, we had no clean towels after the 3 in the room were used when we booked for 4 people to be staying, one of the kitchen staff look like whoopie goldberg was very rude to my child but when approached became friendly an then rude again as i stepped away, the fire alarm went off for about 20mins straight at around 9:30am to about 9:55 am, our cards locked us out of the room about 4 times an had to continuously go get them reset, the new manager was seen was TO controling, approached a family that was eating at the tables an began to explain a food policy an how they werent able to eat where they were, an before i could get involved the lady surely let him know his place, explaining that they HAD to eat there because they ALSO had been locked out of there room several times, it honestly ridiculous every bit of it, as if this hotel is something to compare to a ritz carlton or a hotel off the strip in miami beach, no. Its a basic stop an drop in lubbock tx, an the simple essentials cant be held up? The last time we will book with The Embassy, for anything, so the new mananger should absolutely read this, REPEATEDLY, because i am one of a 30 person group thats stayed, an i am not the only one who will leave a review like this.
Stayed 1 night in Apr 2025

10/10 Excellent

Yarann

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms were clean. Customer service was great.
Stayed 1 night in Apr 2025

2/10 Terrible

Douglas

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very disappointed. Facility is old and does not appear to be updated in a long time. First room we were in looked like blood splatter on bathroom door frame. Couch had torn arm rest and carpet was torn and coming up in places. Couch was extremely uncomfortable as you would sink very deep into it-lacking support.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Stayed 2 nights in Apr 2025

10/10 Excellent

Zeek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Alyssa

Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice place to stay

The room was very nice. We have no complaints about the comfort of the bed, and the suite area was nicely arranged. The Keurig coffee maker was inoperable, due to the lid not remaining closed. In the latrine, we found feces on the wall above the toilet paper holder. We let the front desk know about these issues before we left. I also thought that more attention was needed at the front entrance. Fallen leaves in the foyer and front lobby that are allowed to blow in from the carport area, and litter thrown around the front entrance does not give the property the drive-up appeal that it deserves.
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2025

8/10 Good

Jerry

Stayed 2 nights in Mar 2025

10/10 Excellent

Krystal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, beautiful hotel!
Stayed 2 nights in Apr 2025

4/10 Poor

Amy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Requested 3 time to get room cleaned and it did not happen.
Stayed 2 nights in Mar 2025