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Embassy Suites Lubbock

3.5 star property

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Lobby
Lobby
Breakfast and dinner served, Italian cuisine
Indoor pool, sun loungers
Deluxe Corner Suite, Hot Tub 1 King Bed NS | Private kitchen | Fridge, microwave, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
$115
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
5215 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪3 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪12 min walk‬
  • Place, Ballet Lubbock
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪15 min drive‬

Room options

View all photos for Two-Room Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite 1 King Bed NS

8.0 out of 10
Very good
(49 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Accessible Tub 1 King Bed NS

8.6 out of 10
Excellent
(7 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite, Hot Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Deluxe Corner Suite, Hot Tub 1 King Bed NS

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Roll-In Shower 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Accessible Tub 2 Queen Beds NS

9.6 out of 10
Exceptional
(9 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Suite 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite 2 Queen Beds NS

8.4 out of 10
Very good
(84 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Premium Suite, Accessible Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Premium Suite 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Premium Suite 2 Queen Beds NS

9.4 out of 10
Exceptional
(6 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Executive Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Executive Suite 1 King Bed NS

8.4 out of 10
Very good
(13 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Hilton Garden Inn Lubbock
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,004 reviews
Hilton Garden Inn Lubbock

About this property

Embassy Suites Lubbock

3.5-star Lubbock hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Embassy Suites Lubbock provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1894 square feet (176 square meters) include conference space. This Tuscan-style hotel also offers a vending machine, multilingual staff, and gift shops/newsstands.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 542 out of 1009 reviews
Rating 8 - Good. 169 out of 1009 reviews
Rating 6 - Okay. 148 out of 1009 reviews
Rating 4 - Poor. 70 out of 1009 reviews
Rating 2 - Terrible. 80 out of 1009 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Curt

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Staff was great. The main issue was the age of the overall facilities. Furniture was falling apart. My wife was cut by a metal piece coming off one of the queen beds. Toliet seat was cracked so the way through... to be clear, we stay here 4 to 5 times a year. We have seen the "needs" continue to grow. Again, staff was great! And overall value was great! I know a major renovation cost double given the lost revenue while work is commencing. Plus rates may/will go up. So tough...my family still enjoys the Embassy/Barcelona more than the Overton or others in the area.
Stayed 2 nights in Sep 2025

8/10 Good

Joan

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The hotel rooms need some updating. Furniture old and worn; bathroom/ shower area is old and small. Beds were comfortable and breakfast good. Like the lobby/bar area but open til midnight and loud on our first night for the person sleeping on the couch. Should at least have the guests in the bar area keep it down after a certain time. We changed rooms for out 2nd night
Stayed 2 nights in Sep 2025

10/10 Excellent

Lois

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was much cleaner than room #118 where we stayed last week and it did not smell of damp mold.
Stayed 2 nights in Sep 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Bathroom could use a little updating, but very clean, friendly staff, and wonderful breakfast.
Stayed 1 night in Sep 2025

6/10 Okay

Tina

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very dark inside room, lobby, bar and breakfast area. Carpet has been deodorized to death. Staff was super sweet especially the breakfast crew.
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Denise, Spring

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great! Breakfast was good! Food at bar was good but pricey. The rooms smelled stuffy and kind of smelled of mildew. The hotel had a strong antiseptic smell to it. If you asked me if I would stay there again, I’d say no.
Stayed 1 night in Sep 2025

8/10 Good

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - We checked in a little late, but the bar was still open, the food was good, and the staff were friendly. We also liked the breakfast with a made-to-order omelette, good coffee, and again, friendly and attentive staff. The hotel was clean, it just needs a little makeover :) But overall, I recommend this hotel. Receptionists were wonderful! Thanks!

10/10 Excellent

Cristie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Breakfast and Clean Rooms

It had been a few years since I stayed at the Embassy in Lubbock. The cleanliness and condition were much improved than the last time. Will definitely start staying here again. The breakfast is the best.
Stayed 2 nights in Sep 2025

8/10 Good

Marilyn

Traveled with family
Liked: Staff & service
No housekeeping during stay of 3 nights. Rest of staff was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

DENISE

Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, room comfort
I love this hotel. I love the happy hour, the design of the room, the check-in was wonderful and easy! The only thing I noticed is mold in the grout in the bathroom and the living room furniture is torn and chipped. I love the location and the hotel in general- just expected finer furnishings and no mold for the price point.
Stayed 2 nights in Sep 2025

6/10 Okay

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast. Disliked the AC wouldn’t get cool.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Virginia

Traveled with family
The room was decent but it was just a bad weekend to come because there were a lot of noisy kids running through the halls and the parents not managing their own. Other than that, we really liked the layout of this hotel. The atrium feels like another vacation inside the hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled of damp mold. Furniture is very out dated
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2025

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Anthony

Liked: Room comfort
The room needs some updating. The bathroom faucet doesn’t work properly, the carpets need cleaned, and the AC in the rooms is limited. The positives are the breakfast and service of the staff. They are very friendly and accommodating.
Stayed 3 nights in Sep 2025

6/10 Okay

Heather

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Steven

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast option with omelettes and more! Great stay with plenty of room for our family.
Stayed 1 night in Sep 2025