This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Lubbock Southwest offers 92 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.
This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
Extended Stay America Suites Lubbock Southwest features a vending machine, coffee/tea in a common area, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Lubbock hotel also offers a front-desk safe and an elevator. Onsite self parking is complimentary.
Extended Stay America Suites Lubbock Southwest is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Coffee and tea in common areas
Family friendly
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Safe at front desk
Vending machine
Guest services
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Full-sized refrigerator/freezer
Kitchen
Microwave
Stovetop
More
Air conditioning
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are exempt from fees
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Property is also known as
Extended Stay America Lubbock
Extended Stay America Lubbock Southwest
Extended Stay America Southwest Hotel Lubbock
Extended Stay Lubbock
Lubbock Extended Stay
Extended Stay America Lubbock Southwest Aparthotel
Extended Stay America Lubbock Southwest Hotel
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Extended Stay America Lubbock Southwest
Extended Stay America Suites Lubbock Southwest Hotel
Extended Stay America Suites Lubbock Southwest Lubbock
Extended Stay America Suites Lubbock Southwest Hotel Lubbock
Extended Stay America Suites Lubbock Southwest Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 84 out of 469 reviews
10 - Excellent
84
Rating 8 - Good. 98 out of 469 reviews
8 - Good
98
Rating 6 - Okay. 84 out of 469 reviews
6 - Okay
84
Rating 4 - Poor. 90 out of 469 reviews
4 - Poor
90
Rating 2 - Terrible. 113 out of 469 reviews
2 - Terrible
113
5.8/10
Cleanliness
7.0/10
Staff & service
5.2/10
Amenities
5.6/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Jordan
Traveled with group, Traveled with family
Jan 4, 2025
Good!
The room was fine to stay in for the weekend if you aren’t wanting anything up scale!
I booked a room here through Expedia about 2 months ago, only to be told upon arrival that they did not have any rooms.
I immediately called Expedia to get my money back. They directed me back to the hotel. I have sent emails, called and left messages with front desk staff and I am yet to have a member of management return my call to discuss my refund. I guess, in essence, they're just going to blatantly steal my money from me and give me a big middle finger while doing it. Thanks Extended Stay - WELL PLAYED!
Brian
Stayed 1 night in Oct 2024
6/10 Okay
Larry, Snyder
Dec 19, 2024
It was quite
Larry
Stayed 1 night in Dec 2024
10/10 Excellent
Robert
Dec 17, 2024
Robert
Stayed 1 night in Nov 2024
10/10 Excellent
Tim
Dec 16, 2024
Liked: Cleanliness, amenities
Was nice and clean and very quit and friendly staff
Hotel room wasn’t clean, mold in bathroom, stains on chair, sheets were stained. Changed room, it was a little better, sheets were clean. Needs to be renovated and cleaned.
It was great and we really enjoyed the kitchenette. The bed mattress was somewhat uncomfortable for me and my back but I survived. I loved having a room next to the exit door to let my dog outside.
Gloria
Stayed 7 nights in Oct 2024
2/10 Terrible
Jayme
Traveled with family
Oct 3, 2024
Disliked: Staff & service, amenities
Horrible customer service. The manager was unorganized, not helpful and rude.
For double occupancy you get one wash cloth and two drying towels. The first night the room we were in wasn’t clean and the manager that came on the next morning said that the room didn’t suppose to be rented because it was clean
This place smelled trash. Checked in, went to the room and left less than 5 minutes later. Requested a refund but probably won’t get it. Funny thing is the guy who checked us in said he understood why we were not staying there.
Marilu
Stayed 3 nights in Sep 2024
8/10 Good
Kerry
Sep 19, 2024
Kerry
Stayed 1 night in Aug 2024
4/10 Poor
Verified traveler
Sep 10, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The keypad on the door didn’t work properly, even the employee barely got in and I was told if I wanted in the room she would have to open the door. The building had a gross smell.
Hard to get in the room with the Key Card, bathroom door was very dirty, under the bed had trash looked liked it never been cleaned, under the AC unit dirty, mattress was old, torn and stained. Elevator did not work stair way was dirty.
The staff was pleasant. Everything in the room functioned, it is just a little past its prime. I also found a Starburst on the floor by the bed and the desk. Either they weren’t attentive while cleaning or they were rushing.
Sheryl
Stayed 2 nights in Aug 2024
6/10 Okay
Derrick
Traveled with group, Business traveler
Aug 5, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t happy with the tv. A lot of the channels were not working such as only 10 out of how many were available was working. After explaining to the staff the issue, I was told that it was bad reception that night. I stayed there for 4 days and it never worked.
Derrick
Stayed 3 nights in Jul 2024
10/10 Excellent
stephanee
Aug 3, 2024
stephanee
Stayed 6 nights in Jul 2024
8/10 Good
Tracedia
Business traveler
Jul 12, 2024
Liked: Cleanliness, staff & service, amenities
I didnt like that an hour after breakfast was put out there was no more breakfast. Breakfast is 0630-930 and there was never enough breakfast. Elevator was in and out of service. Other than that it was ok. Staff was nice.