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Holiday Inn Express & Suites Lubbock West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Lubbock West by IHG

Exterior
Suite, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Free daily buffet breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
$76
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
6023 45th St, Lubbock, TX, 79407
  • Place, West End Center
    ‪17 min walk‬
  • Place, South Plains Mall
    ‪2 min drive‬
  • Place, Lubbock Christian University
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

8.0 out of 10
Very good
(5 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Room amenity

Suite, 2 Bedrooms

7.6 out of 10
Good
(5 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/tub, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, iron/ironing board

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(14 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Room amenity

Standard Room, 2 Queen Beds (Extra Floor Space)

9.8 out of 10
Exceptional
(11 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Lubbock Southwest
  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,904 reviews
La Quinta Inn & Suites by Wyndham Lubbock Southwest

About this property

Holiday Inn Express & Suites Lubbock West by IHG

Lubbock hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a meeting room.
Holiday Inn Express & Suites Lubbock West by IHG offers 82 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate dining areas. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Lubbock West by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Express & Suites Lubbock West by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel LUBBOCK WEST
Holiday Inn Express LUBBOCK WEST
Holiday Inn Express Hotel And Suites Lubbock West
Holiday Inn Express Lubbock West Hotel
Holiday Inn Express Hotel Suites LUBBOCK WEST

Holiday Inn Express & Suites Lubbock West by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Malinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean!
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated that the pool and hot tub were clean and well-kept. The pool was freezing, though, and the hot tub was just warm. However, if you go back and forth, it's not bad lol. Overall, the stay was nice and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great. Expedia says pool opens at 10am but it is really 5:30am (:
Stayed 1 night in Jul 2025

10/10 Excellent

Clinton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing very friendly made my grandbabies happy made feel like family only thing was pool was really cold but the hot was nice my favorite place stay in Lubbock bed was very comfortable
Stayed 1 night in Jul 2025

8/10 Good

Khwaja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Spacious room, reasonable price. Breakfast available till time as advertised. Unfortunately my room was next t a laundry room, so it was a bit noisy at times.
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Liked: Room comfort
Disliked: Cleanliness
Was disappointed with the cleanliness of the room. Lobby had a stranger smell. We had to call and get another bedding, looked like there was dries up blood on the comforter. The chair had a big stain as well.
Stayed 2 nights in Jul 2025

6/10 Okay

Allen

Traveled with family
Liked: Staff & service
This was an average room. Not bad, not great. The breakfast was terrible, powdered eggs no decent pastries/baked goods. Much better at the HI Express in Amarillo.
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an issue with our mini fridge in our suite the staff was very friendly and helpful We stayed again on the way back on our roadtrip befor arrival the staff called me and apologized again said we were being upgraded to a bigger suite and was also given a discount when we checked in!!
Stayed 1 night in Jul 2025

6/10 Okay

KAREN, BORGER

Liked: Staff & service
Pool was freezing cold, fridge leaking, toliet not flushing well.
Stayed 1 night in Jul 2025

10/10 Excellent

naomi

Traveled with family
Liked: Cleanliness, staff & service
Very clean nice room we loved it we will be back again
Stayed 2 nights in Jul 2025

6/10 Okay

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed had ants in it and toe nail clippings but staff got me an another room but it was noisy because it was next to storage room and staff used it a lot. Other then that it was a okay stay
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I have is the bathtubs everywhere I go don’t seem as clean as I prefer.
Stayed 1 night in Jun 2025

4/10 Poor

Kent

Traveled with family
Sink didn’t drain, there was a 1/2” gap between the door and door frame that let in all hallway noise (people talking, doors opening and closing), and the thermostat on the wall did not control the a/c (there was a separate control on the unit).
Stayed 1 night in Jul 2025

10/10 Excellent

Iliana

Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had the 2 bedroom suite 1 king bed 1 queen bed the room is surprisingly big also has a living room area with fold out bed very happy with our room and price
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 2 nights in Jul 2025

8/10 Good

Jared

Traveled with family
Liked: Cleanliness, property conditions & facilities
The accessible room had a narrow passageway that makes it hard for a wheelchair to fit. One of the better hotels I've stayed at in Lubbock. Carpets need to be cleaned, floors throughout the hotel were dirty. Staff was very friendly and accommodating. Jackie, in particular, was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, amenities
I love it
Stayed 1 night in Jul 2025

10/10 Excellent

Rick

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great especially the guy that made breakfast every day. I was there a week and he made the stay really great.
Stayed 5 nights in Jun 2025

8/10 Good

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Good shower amenities. Room had a strange scent that i couldn't identify but it wasn't bad enough to ask for another room
Stayed 1 night in Jul 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

It's a pretty basic hotel but it's clean and the service is excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

David Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicest front desk

I did not get the lady’s name at the front but she is the nicest kindest person ever. She has beautiful colored eyes and has shaved her hair off. Made us feel like we were home
Stayed 1 night in Jul 2025