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MCM Eleganté Hotel & Suites

3.5 star property

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Exterior
Interior
Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Exterior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Gym
  • Free airport shuttle
  • 24/7 front desk

Explore the area

Map
801 Avenue Q, Lubbock, TX, 79401
  • Lubbock Memorial Civic Center
    ‪5 min walk‬
  • Lake Alan Henry
    ‪12 min walk‬
  • Cactus Theater
    ‪3 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is $66
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$76 total
includes taxes & fees
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About this property

MCM Eleganté Hotel & Suites

3.5-star hotel in Downtown Lubbock
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
MCM Eleganté Hotel & Suites features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 14000 square feet (1301 square meters) include a conference center. This Lubbock hotel also offers a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

MCM Eleganté Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Rustler Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1006 reviews
Rating 8 - Good. 236 out of 1006 reviews
Rating 6 - Okay. 114 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 44 out of 1006 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Kyle

Business traveler
Liked: Cleanliness, staff & service, amenities
The shower lever was stuck and really tough to switch from the tub faucet to the shower
Stayed 4 nights in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay
It was a good stay. The place was clean but the bathroom tiles on the floor were loose and water was getting under them and the toilet was wobbly when sitting on it. Breakfast was great and so was the service.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2024

8/10 Good

David, Santa Fe

Stayed 1 night in Oct 2024

10/10 Excellent

Jennelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and professional. I loved that they provided life jackets and had an employee in the pool area at all times. The room was also very clean. They gave several options for breakfast including omelets and waffles.
Stayed 1 night in Nov 2024

10/10 Excellent

Ngozi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good - saw a stain on the bedding - otherwise , very friendly and attentive
Stayed 1 night in Nov 2024

10/10 Excellent

Carolina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

City of Iraan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Decent
This place is still good. It isn't what it was a few years ago. It needs some minor work, but it is still a decent place to stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Geno

Traveled with family
Liked: Staff & service
Staff was very friendly. However, it was a game weekend and the food/bar service was terrible. When asked, the server said they only had one cook that evening. The Biggest Game of the Year!
Stayed 2 nights in Nov 2024

10/10 Excellent

Shawn

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel but outdated. The beds are excellent, and the breakfast is the best.
Stayed 2 nights in Nov 2024

10/10 Excellent

reynaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

carol

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property is a bit dated, the atmoshere/lobby bar area was great. Staff was very friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a lil dated but perfect for what we wanted. Perfectly located to Texas Tech football stadium. Our faucet in the room was loose but other than that the room was clean and comfortable. The shuttle service to and from the football game was unexpected but convenient. Need to be a more efficient on the after game operation. They said the pick up was in one area and they picked up from a different area of the parking lot which left people waiting in line having to wait for another shuttle. Listening to other people talk being the Tech Colorado game was a popular event there were more people than usual.
Stayed 2 nights in Nov 2024

8/10 Good

Mauricio

Stayed 1 night in Oct 2024

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort
Not impressed
My room smelled horrible! It smelled like it was freshly painted and gave he headaches both nights. The bathroom area was the worst I have ever seen. Paint and spackle all over the floor and the flooring itself was warped and didn't look clean when I arrived. The breakfast staff was great and really tried to service the many families and customers coming in and out.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great service and wonderful breakfast. We will definitely comeback.
Stayed 1 night in Nov 2024

10/10 Excellent

Audrie

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were thrilled with the service that we received from the MGM. Everyone was so helpful. Great place to stay if you’re headed to Lubbock
Stayed 2 nights in Nov 2024

10/10 Excellent

Curt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024