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MCM Eleganté Hotel & Suites

3.5 star property

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Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Interior
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool

Explore the area

Map
801 Avenue Q, Lubbock, TX, 79401
  • Lubbock Memorial Civic Center
    ‪5 min walk‬
  • Buddy Holly Center
    ‪3 min drive‬
  • Texas Tech University
    ‪4 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

MCM Eleganté Hotel & Suites

3.5-star hotel in Downtown Lubbock
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
MCM Eleganté Hotel & Suites features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 14000 square feet (1301 square meters) include a conference center. This Lubbock hotel also offers a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

MCM Eleganté Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Rustler Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Edgar

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For one night ok
The exterior of the hotel looks nice, the lobby looks good, but the rooms new some serious update, looks old and deteriorated
Stayed 1 night in Dec 2024

2/10 Terrible

Angelina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotel needs remodeling. The AC in our room was not cooling. The quality of the hotel was not what I expected based on the reviews I read.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here this is my go too place when I’m in Lubbock!
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graduation Weekend
Hotel was great! Staff was outstanding. All were very nice! Will definitely stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Bellen, WATFORD CITY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful. The rooms were clean, bed was too soft for my liking. The reason for low rating is the shower drain and toilet drain very slow. Takes two flushes to flush the toilet and while taking a shower I was standing in water past my ankles.
Stayed 1 night in Dec 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jaelie

Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Stayed 2 nights in Dec 2024

10/10 Excellent

Hung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old but clean. Breakfast is good. The staffs at breakfast are awesome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlotte

Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Friendly Folks!
If you are looking for the Ritz Carolton this is not the hotel for you, however for a one night stay this venue was good. The breakfast was satisfying and the employees were beyond friendly. My only complaint is that I awoke at 6:00 am to go work out in the gym and it was locked even though posted hours were 5:30 am - 10:00 pm. The front desk associate said that the gym was locked because they had several youth groups staying at the hotel and they wanted to secure the equipment. I understand this reasoning, but no one had a key to open the gym for me. The associate stated that it was run by an off-site entity and could not be opened until 8:00 am when that individual was scheduled to come to work. If the hotel advertises amenities they should be made available at posted hours. This was one reason we chose this establishment.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

8/10 Good

Norma

Traveled with family
Liked: Staff & service
Breakfast was delicious , rooms were ok , comfy beds , it was close to where we going ;staff was good; Building looks a bit outdated as well as elevators ;
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Property conditions & facilities
I visit Lubbock for 4 years while my kid was in college. Only once I tried a different hotel. nevertheless I went back to MCM, Can’t beat the breakfast and atmosphere, worth every penny.
Stayed 2 nights in Dec 2024

8/10 Good

Angelica

Stayed 1 night in Dec 2024

6/10 Okay

Mario L.

The breakfast was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anastacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect vacation spot
It was the most relaxing and peaceful vacation experience we’ve ever had! Hotel was clean, food was excellent and we had everything we needed right at our fingertips! The heated indoor pool sealed the deal as the only place we will stay when we are in Lubbock!
My husband resting before our dinner reservation!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome breakfast with made to order omelettes!!!
Stayed 1 night in Dec 2024

6/10 Okay

Phyllis

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

4/10 Poor

Gabriela

Business traveler
Disliked: Cleanliness, amenities
The bathroom water no working
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Mario

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The rooms are pretty nice and clean! Hotel area is nice and kept up. Only thing is they require a pool monitor to be at the pool to swim. Wich is very inconvenient when you rent a room to swim but can’t because thiers no pool monitors.
Stayed 1 night in Sep 2024

8/10 Good

BOBBIE

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Macy

Stayed 2 nights in Nov 2024