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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Lobby
Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool
Lobby
Free continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
$88
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
3430 W Loop 289, Lubbock, TX, 79407
  • Lubbock Christian University
    ‪17 min walk‬
  • South Plains Mall
    ‪3 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Comfort Inn & Suites

Lubbock hotel with indoor pool
This hotel features an indoor pool, a 24-hour business center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Comfort Inn & Suites features an indoor pool and a hot tub. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1005 reviews
Rating 8 - Good. 242 out of 1005 reviews
Rating 6 - Okay. 103 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Terrance

Stayed 1 night in May 2025

6/10 Okay

Sheila

Traveled with family
Building appeared a bit run down. Only had one elevator which got stuck on second floor for a few mins while we were inside it. Sheets had stains, shower would only run shower head, not faucet by itself. Could hear a lot of traffic noise. Parking lot is very small and did not have enough space for the amount of guest booked there and was not very handicap friendly.
Stayed 3 nights in May 2025

8/10 Good

Marilyn

Traveled with partner
Liked: Staff & service
The furniture in our room either needs a good steam cleaning or replaced. Stains on couch and chair had what looked liked wood shavings on it. A fresh coat of paint does wonders for a room and bathroom. The front desk staff was very friendly and greeted us each time we came in. They make you feel at home.
Stayed 2 nights in May 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Magdalena

Liked: Staff & service
Nice
Stayed 3 nights in May 2025

10/10 Excellent

Jessie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Rick

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Comfort Inn and Suites is not a premium brand, but I knew that when I made reservations. However, my experience was not ideal, to say the least. Breakfast was good and the service staff was top notch. My displeasure is in the condition and upkeep of the room. I find it unconscionable to pay nearly $400 a night and NOT have daily turn down service (and before I hear that I have to request it, for $400 a night I shouldn't have to). The shower was broken and would send water into the entire bathroom. Lastly, the front desk staff were rude and dismissive. I really wanted to like my stay, but needless to say, I won't be making reservations at another property anytime soon.
Stayed 2 nights in May 2025

10/10 Excellent

Elisa

Liked: Amenities
This property was very clean, quiet, and comfortable. I have never stayed there before, but I will definitely try to stay there again when in Lubbock. The staff was very accommodating and very friendly and helped me with getting a room of my choice.
Stayed 1 night in May 2025

10/10 Excellent

Albert, Pasadena

Stayed 1 night in May 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Front desk workers were very helpful and kind . This will be my next stay just because they were so kind and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place to stay good breakfast
Stayed 1 night in May 2025

6/10 Okay

Kimberly

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall great stay. Beds were comfortable and the staff was friendly. The breakfast was good.
Stayed 2 nights in May 2025

8/10 Good

Jana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable. The breakfast room was not crowded and food was good.
Stayed 1 night in May 2025

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Elizabeth

Traveled with family
Disliked: Amenities, property conditions & facilities
Dead bugs, sticky things hanging off ceiling, broken chair and very dirty bathroom
Stayed 2 nights in May 2025

6/10 Okay

justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Didn’t match what was online, dirty parking lot, broken fixtures, dirty walls carpets, air registers dirty, so that means filters must be dirty pool area dirty. Didn’t trust to eat breakfast here. Front desk lady was nice and welcoming. Sad building could be as advertised, but need of a better maintenance person and cleaning staff. Worth the money to hire contractors to completely finish building.
Stayed 1 night in May 2025

8/10 Good

Seuz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfy and nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Margaret

Disliked: Property conditions & facilities, room comfort

Noisy location. Needed cleaning

Stayed 1 night in May 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel
Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Isaac

Stayed 4 nights in Apr 2025

6/10 Okay

Adriana

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I did not like that we forgot our buds and they said they were no where to be found. When we are for sure they were there.
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025