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Comfort Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn & Suites

Lobby
Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds
In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool
In-room safe, desk, iron/ironing board, rollaway beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
3430 W Loop 289, Lubbock, TX, 79407
  • West End Center
    ‪6 min walk‬
  • South Plains Mall
    ‪4 min drive‬
  • Lubbock Christian University
    ‪6 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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Exterior

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$108 total
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Jan 25 - Jan 26
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About this property

Comfort Inn & Suites

Lubbock hotel with indoor pool
This hotel features an indoor pool, a 24-hour business center, and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site.
Comfort Inn & Suites features an indoor pool and a spa tub. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1003 reviews" "
Rating 8 - Good. 254 out of 1003 reviews" "
Rating 6 - Okay. 82 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
It has a great pool, and is very close to lots of great dinning options.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Very clean and quiet
Stayed 2 nights in Oct 2024

6/10 Okay

Patrice

Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuck on 3rd floor with no elevator.
The Comfort Inn that we stayed at in Lubbock on October 3-7 confirmation number 72057945412136, had a major issue with the elevator. The only day it worked was the day we checked in and of course our room was on the 3rd floor. My wife and I are elderly and it was especially difficult for us to get our luggage down the stairs when we checked out. I believe I should get a some sort of a refund on our stay. The hotel itself was good but an elevator that was out 3/4 of our stay is not acceptable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to stay here
Stayed 1 night in Sep 2024

8/10 Good

Vivekanandareddy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very friendly staff! Comfortable rooms!
Stayed 2 nights in Oct 2024

8/10 Good

marcela

Traveled with family
Liked: Staff & service, room comfort
Great beds
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Stayed 2 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Ryan

Traveled with family
Liked: Staff & service
Bring some earplugs, but stay for the breakfast…
Workers were great and front desk staff very friendly. Breakfast was probably the saving grace to this place to be honest. The room we had faced the highway and I’ll tell you what they need to update the windows to double pane or something else as all you can hear is the cars passing by and traffic noise like no other. There was a toenail which wasn’t ours on the floor, hair in the bathroom, and a musty smell throughout. The cleaning staff probably does work hard to clean the rooms as best as possible, but on this trip it seemed more like a third rate motel. I guess it’s hard to expect much due to the area, but at the nightly cost I would expect more than what was offered.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kayler

Disliked: Cleanliness, property conditions & facilities
The room stunk of cigarettes. The lamp shades were stained yellow and brown. The comforter was stained. I didn’t even bother staying. I left immediately.
Stayed 1 night in Sep 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service
Friendly, helpful staff. Breakfast pretty good but the same every day. Room was spacious and clean. Elevator is rickety and has a loud clunk. Hotel is located in an industrial area that isn’t the most attractive but seemed pretty safe. Overall good value.
Stayed 5 nights in Sep 2024

10/10 Excellent

Debbie

Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
It's in an odd spot, if you want to go to Costco, which is about 500 yards away, you have to go in the opposite direction then back up the road, just inconvenient. Everything else is pretty good though. A bit dated, but it's ok.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ronda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at property was very pleasant & accommodating.
Stayed 2 nights in Sep 2024

4/10 Poor

Marsha J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
The room was Dirty, as in not cleaned properly. Filthy tub, like dirty water had been dumped in tub; even on outside of tub and on the wall beside the tub. The girl from the desk cleaned the tub, but the dirt on the wall I simply rubbed with a damp towel. Blood stain on the carpet. Inefficient cleaning staff. The bed was way too soft for my bad back. The mini fridge did not cool; in fact it was leaking onto the floor. The noise from the freeway was disturbing. I will not recommend this hotel or stay at this location again.
Blood on carpet. Looks mom like blood in person than in photo.
It was around the corner of the tub too.
Dirt from wall. I did not clean the whole wall
Stayed 2 nights in Sep 2024

10/10 Excellent

Marilynn

Stayed 1 night in Sep 2024

10/10 Excellent

Maurissa

Stayed 1 night in Sep 2024

10/10 Excellent

José Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 4 nights in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for quick stop while traveling. No time to explore the vicinity. Hotel is clean and bright. The room was very clean, pleasant and comfortable. It had everything we needed - toiletries, hair dryer, etc. Breakfast was much nicer than we expected with make-your-own waffles, eggs, sausage, yogurt, cereal, etc. The guy working in the breakfast area was VERY cheerful and helpful. He even keeps some softened butter for the waffles. He was quick to sweep up spilt cereal after a family with children left. He brightened up our morning! Highly recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Tolitia

Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. The property is a little older and the knock in the elevator around the 2nd floor is a little concerning, but I was assured all was ok. The staff was amazing and the key thing I will remember. From the individuals at the front desk (helpful, efficient, and always smiling) to those cleaning rooms and hallways. Everyone greeted me with a smile and was very positive. I can tell everyone works well together and the crew does a great job.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelli

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024