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Quality Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Lobby
Lobby
Indoor pool
Desk, iron/ironing board, WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
5828 I 27 S, Lubbock, TX, 79404
  • Blue Light Live
    4 min drive
  • Buddy Holly Center
    4 min drive
  • Copper Caboose
    8 min walk
  • Lubbock, TX (LBB-Preston Smith Intl.)
    13 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

  • Sleeps 4
  • 2 King Beds

Similar properties

Pool

Quality Suites

Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very Good, (869)
The price is $65
per night
$75 total
includes taxes & fees
Jan 8 - Jan 9
Quality Suites

About this property

Quality Inn & Suites

Lubbock hotel with indoor pool
An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free wired internet in public areas, and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and a business center are onsite.
Quality Inn & Suites offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Quality Inn & Suites provides a spa tub and a fitness center. Public areas are equipped with complimentary wired Internet access. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9); free wired internet
  • Available in some public areas: WiFi (USD 9); free wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9 (rates may vary)
  • Fee for wireless internet in public areas: USD 9 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 329 out of 946 reviews" "
Rating 8 - Good. 268 out of 946 reviews" "
Rating 6 - Okay. 159 out of 946 reviews" "
Rating 4 - Poor. 99 out of 946 reviews" "
Rating 2 - Terrible. 91 out of 946 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Jesus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors were probably the worst. Our shower had hair from the previous people and the towels were not very clean. I used the restroom closer to the lobby and the toilet had a ring from someone that possibly threw up and hadn’t been cleaned for days.
Stayed 1 night in Sep 2024

2/10 Terrible

Alfredo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
Absolutely horrible! Check in was fine front desk was fine. The room had dog hair all over the couch. Pulled the bedding back and pee stains all over the comforter, bugs all in the corner of room looks like it was never swept vacuumed, the remote had no back was taped up the phone was unplugged scotch tape all over the walls. Looked like blood splatters on the wall.called the front desk asked if they could come change the bedding was told no that it’s 11pm and no one could help.. she came n brought sheets that’s it. Found what looked like bed bug shells and a dead one. We left I was not going to let my kids stay. I wasn’t offered another room ether. Definitely want all or some of my money back since. I was unable to sleep in the room
Pee stained
Bugs in the corner
No back on the remote
Stayed 1 night in Sep 2024

2/10 Terrible

José Rafael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay chinches en ese hotel
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Ashleigh

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room itself was fine for a short stay. Some damage to the walls but good AC. The very thin walls made me happy I packed ear plugs. Breakfast had delayed oversight and I had to wait 40 minutes for the coffee to be refilled and it tasted watered down with little caffeine. Pool and hot tub not working. Maintenance was loudly hammering something in the restroom next to mine which limited how relaxing my bath was.
Stayed 2 nights in Aug 2024

6/10 Okay

Rod

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Irma

Stayed 1 night in Aug 2024

2/10 Terrible

Micheal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Norma

Traveled with partner
Liked: Cleanliness
The hotel is in an excellent location where one can get anywhere in the city fairly quickly. The decor is nice and reasonably up to date. Unfortunately, the ice machine that is located right around the corner from the elevator was leaking enough that the staff could not keep the floor dry. The fall hazard should have been a maintenance priority.
Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Got to the hotel around 9pm after a 5hr drive when I approached the front counter nobody was available until I yelled out “is anybody here” a young lady approached from the back (not sure what she was doing “sleeping “ ) got checked in rooms lobby area floors were dirty thought what is the room going to look like. Room was clean and comfortable would stay there again overall good value
Stayed 2 nights in Aug 2024

4/10 Poor

Colby

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only problems were that the hotel cards could demagnetize, the dirty shower head, and the door for my bathroom scraping the floor and could not open all the way.
Stayed 3 nights in Aug 2024

8/10 Good

Russell

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jermaine

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeping with my eyes closed.
It was such a wonderful experience. I slept with my eyes closed.
Stayed 1 night in Aug 2024

2/10 Terrible

amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The hotel seemed rundown. The room we were assigned was disgusting. First, the door handle was broken. Anyone could’ve just walked right in. The minute we opened the door, the smell of cat pee was super overwhelming. To the point where my daughter threw up, and I was gagging. We left immediately. The front desk lady actually walked up to check on the room, made a face due to smell, and walked out. She changed our room only because I threw a fit. I would never stay at this property again. It’s so gross!
Stayed 1 night in Aug 2024

10/10 Excellent

Ukpai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel was great and the friendliness of the staff. The front desk had difficulty hearing when i called from my room and offered to come up to know why i was calling - To me that was above and beyond my expectation
Stayed 1 night in Aug 2024

2/10 Terrible

Ramon Miguel

Stayed 1 night in Aug 2024

6/10 Okay

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have been better. Gravy was watered down and eggs had weird taste.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Property conditions & facilities, room comfort
Great room
Great customer service from Zoe , breakfast was ok . AC worked great
Stayed 2 nights in Aug 2024

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a room with no functioning commode could not use restroom without going downstairs. Complained but they couldn’t assist us
Stayed 1 night in Aug 2024

4/10 Poor

Imaad

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom door wouldn’t close. Fridge was not working. Staff was respectful
Stayed 1 night in Aug 2024

4/10 Poor

Jonah

Stayed 1 night in Aug 2024