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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Indoor pool
Lobby
Desk, iron/ironing board, WiFi, bed sheets
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
5828 I 27 S, Lubbock, TX, 79404
  • Buddy Holly Center
    ‪4 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • University Medical Center
    ‪9 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Quality Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (912)
The price is $67
per night
$77 total
includes taxes & fees
Mar 26 - Mar 27
Quality Suites

About this property

Quality Inn & Suites

Lubbock hotel with indoor pool
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free wired internet in public areas, and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and a business center are onsite.
Quality Inn & Suites offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Quality Inn & Suites provides a hot tub and a fitness center. Public areas are equipped with complimentary wired Internet access. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9); free wired internet
  • Available in some public areas: WiFi (USD 9); free wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9 (rates may vary)
  • Fee for wireless internet in public areas: USD 9 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 340 out of 974 reviews
Rating 8 - Good. 272 out of 974 reviews
Rating 6 - Okay. 163 out of 974 reviews
Rating 4 - Poor. 100 out of 974 reviews
Rating 2 - Terrible. 99 out of 974 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fabian

Stayed 1 night in Nov 2024

10/10 Excellent

Kirby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
we stayed there for the pool and hot tub and the hot tub was not working.
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Nov 2024

8/10 Good

Pedro

Traveled with family
Good experience
Stayed 1 night in Nov 2024

2/10 Terrible

Lloyd

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff was friendly ,however front desk clerk was very unprofessional and unwilling to help in anyway with a like it or leave attitude , unable to make change for the onsite washer and dryer facilities, etc....upon check out and in order to refund my mandatory 100 dollar cash deposit for incidentals desk clerk,laundry staff and housekeeper (which spoke not a lick of English language) rushed to inspect my room making me feel as though I was some sort of low life thug. I won't be staying at this run down property anymore . My door barely locked , the smoke detector was removed and missing,the phone didn't work properly, the carpet is heavily soiled as is the couch not to mention having 2 different color cushions obviously mismatched , water in shower barely got hot , the desk in the room was soiled then just painted over to cover up what should have been cleaned up . This place used to be a decent hotel I've stayed here in the past and didn't have any complaints but it's not good anymore.
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Liked: Amenities
ty
Stayed 2 nights in Nov 2024

8/10 Good

Gilbert

Stayed 1 night in Oct 2024

6/10 Okay

sheila

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The bed was comfortable and both rooms were clean. I never change rooms but I had to here. The shower was broken and I couldn’t get hot water. The hair dryer in the second room didn’t work. I was not planning on having breakfast but I was annoyed that while I waited for the elevator, the breakfast woman spotted me and quickly turned off the lights even though food was still out
Stayed 1 night in Nov 2024

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and friendly staff
Very clean and good service
Stayed 2 nights in Sep 2024

2/10 Terrible

Lisa

Traveled with group
Disliked: Staff & service, property conditions & facilities
Place is really run down. Juice machine was broken for breakfast. They threw away our yeti. Asked for extra towels and they said they were out. Screaming kids in hallway.
Stayed 2 nights in Nov 2024

6/10 Okay

Aimee

Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Staff & service
Ok for the price
Stayed 1 night in Nov 2024

6/10 Okay

David

Stayed 2 nights in Oct 2024

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stay was okay, cheap given us towels, no washcloths given
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Parking, Quiet area especially for the Texas Tech & Baylor homecoming game being in town.
Stayed 4 nights in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness
Clean, good breakfast
Stayed 1 night in Oct 2024

6/10 Okay

Sudhakaran

Traveled with family and small children
Room service is good and breakfast is awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay. Clean and easy to get to.
Stayed 1 night in Oct 2024

4/10 Poor

Rick

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was just OK
Property seemed ran down a bit. Could not get the hot water to come on in the shower and didn’t have time to call and wait for maintenance. Owners or Quality Inn Corp really need to spend time in these locations.
Stayed 1 night in Oct 2024

6/10 Okay

Cassey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

TEDDY

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! Dirty! Don't stay here! One washcloth was provided and it looked like an old cleaning towel. We were told we could not have more towels (only 2 were provided). We had family staying in the area and had to borrow towels from them. The carpet was dirty and wasn't even vacuumed. Sheets had stains and holes. We tried to find a different hotel but it was family weekend at TTU and everything was booked.
Stayed 2 nights in Sep 2024

4/10 Poor

Jesus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors were probably the worst. Our shower had hair from the previous people and the towels were not very clean. I used the restroom closer to the lobby and the toilet had a ring from someone that possibly threw up and hadn’t been cleaned for days.
Stayed 1 night in Sep 2024