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Tru by Hilton Lubbock Southwest

2.5 star property

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Photo gallery for Tru by Hilton Lubbock Southwest

Reception
Outdoor pool
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Snack bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
$83
includes taxes & fees
Dec 9 - Dec 10

Explore the area

View in a map
6407 62nd Street, Lubbock, TX, 79424
  • Place, Water Rampage
    ‪14 min walk‬
  • Place, Ballet Lubbock
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪8 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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4.0 out of 5, Very Good, 1,476 reviews
Country Inn & Suites by Radisson, Lubbock Southwest, TX

About this property

Tru by Hilton Lubbock Southwest

Lubbock hotel with outdoor pool
An outdoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Tru by Hilton Lubbock Southwest features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).

Tru by Hilton Lubbock Southwest is a smoke-free property.

Guests are offered a complimentary on-the-go breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3.99 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 3.99 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 502 out of 949 reviews
Rating 8 - Good. 223 out of 949 reviews
Rating 6 - Okay. 122 out of 949 reviews
Rating 4 - Poor. 55 out of 949 reviews
Rating 2 - Terrible. 47 out of 949 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Burnet

Stayed 1 night in Sep 2025

6/10 Okay

Ruby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 1 night in Jun 2025

2/10 Terrible

Shaul

Business traveler
Disliked: Staff & service, room comfort
Ac wasn’t working
Stayed 1 night in Sep 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went into the room, it was dirty (bed unmade, dirty towels on the floor, ect.) Went to the front desk, told them, he went and "cleaned" the room, when I went back to the room, he had made the bed up, without changing the sheets! The bed had the same sheets on it that I saw the first time. TERRIBLE> left without staying.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I definitely would stay there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Grayson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

JJ

Stayed 2 nights in Aug 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Erik

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Parking, was unavailable at the hotel we ended up parking in a near by La Quinta and walking to this hotel, as a refund or any type of help was not offered by the hotel staff
Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay for one night was quite enjoyable. The area was quiet and the room was very clean. It was compact but nicely done
Stayed 1 night in Jul 2025

4/10 Poor

Pansy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door didn't lock
Stayed 1 night in Jul 2025

10/10 Excellent

Annabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel ever

This place was the most amazing place for sure will Book with this place again
Stayed 1 night in Jul 2025

2/10 Terrible

Carlos

Disliked: Staff & service
I forgot my Stanley cup & was told it was not found!!
Stayed 1 night in Jul 2025

10/10 Excellent

celenia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Minnelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service

Bad

Room had not been cleaned. Sheets were dirty with hair everywhere. They did not offer another room. They just gave us sheets to change the bed myself. Pretty crazy honestly.
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Traveled with pets, Traveled with family
Liked: Amenities, property conditions & facilities
It started with a strange smell, I couldn’t tell if it was the cleaning smell or mild mold/mildew. The AC was not on and it was hot, maybe that contributed to the smell. The AC temperature was decent, it could have been colder. Shower and bathroom were clean. Loved the extra storage spaces and storage options.
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Mediocre at best.

We’ve stayed here before but will not stay here again. It is needing some repairs and showings its age. The first room we were in had a clogged sink and the door wouldn’t close unless you shoved on it. The second room we were in had a condensation line in the air conditioner that leaked on the floor and had no toilet paper. When I asked for toilet paper, they said they were trying to get some...so we had to go to the store to get some. The side exit door would not close all the way, unless shoved on as well and I feel that that was a security issue that it would not close. Also, there were tiles on the floor that were broken And falling off the wall by the side door. Now they are charging per night for parking and I think it’s ridiculous.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

brazgette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Heather

Business traveler, Traveled with family
Liked: Amenities
Everything went smoothly
Stayed 1 night in Jun 2025