Tru by Hilton Lubbock Southwest

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Lubbock Southwest

Exterior
Outdoor pool
Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board
Free daily on-the-go breakfast
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
6407 62nd Street, Lubbock, TX, 79424
  • Water Rampage
    15 min walk
  • West End Center
    4 min drive
  • South Plains Mall
    5 min drive
  • Lubbock, TX (LBB-Preston Smith Intl.)
    17 min drive

Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Lubbock Southwest

Lubbock hotel with outdoor pool
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Tru by Hilton Lubbock Southwest features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Tru by Hilton Lubbock Southwest is a smoke-free property.

Guests are offered a complimentary on-the-go breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 406 out of 763 reviews" "
Rating 8 - Good. 181 out of 763 reviews" "
Rating 6 - Okay. 93 out of 763 reviews" "
Rating 4 - Poor. 48 out of 763 reviews" "
Rating 2 - Terrible. 35 out of 763 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Christopher

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Asked for room cleaning necer was cleaned. 2 towels was all we got for 3 days. Coffee empty at in am.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Stayed 2 nights in Sep 2024

10/10 Excellent

Zunaira

Stayed 1 night in Sep 2024

6/10 Okay

Adina

Business traveler
Liked: Staff & service
My experience at this property was pretty average. If I had known there were other hotels in the area, I might have chosen differently. On a positive note, the front desk clerk was very accommodating, which I appreciated. My sister and I switched rooms a few times until we found one that met our needs. However, when I finally settled in, I noticed a long black hair on one of my towels, which was surprising given the housekeeping standard I expected. Overall, while it wasn't terrible, it just didn't leave a lasting impression on me.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brady

Stayed 1 night in Sep 2024

10/10 Excellent

Branna

Liked: Staff & service, property conditions & facilities
One night stay but a great one! Clean and helpful/friendly staff. I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dana, Oberlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Stayed 4 nights in Sep 2024

10/10 Excellent

Deborah, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice facility
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shiloh

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Staff was extremely helpful
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, good positive staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Richard

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No soap on counter or shower, the wheels on the cart were flat very hard to push, Bent wheels, Michael was able to find us two bars of soap and delivered to room. Staff was amazing. Very dog friendly
Stayed 1 night in Aug 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The brightness
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel.
Very friendly staff. This hotel had a high class feel, while being very affordable. I requested an accommodation and was helped with out question.
Stayed 1 night in Aug 2024

6/10 Okay

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service
Only complaint is the air conditioner wasn’t working properly
Stayed 1 night in Aug 2024

8/10 Good

MARK

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Hannah

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No negative experiences
Stayed 2 nights in Aug 2024

10/10 Excellent

Hugo

Stayed 2 nights in Aug 2024

10/10 Excellent

Marcal

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Aug 2024