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Cloud9 Hotel

3.0 star property

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Photo gallery for Cloud9 Hotel

2 restaurants, breakfast, lunch, dinner served; Halal dishes
Bar (on property)
Deluxe Twin Room, Patio | Desk, laptop workspace, free WiFi
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
400, Croisement des avenue kapenda, et LDK quartier Makutano commune, Lubumbashi, Kapenda
  • Lubumbashi Zoological Park
    ‪6 min walk‬
  • Lubumbashi Golf Club
    ‪5 min drive‬
  • Frederic Kibassa Maliba Stadium
    ‪7 min drive‬

Room options

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About this property

Cloud9 Hotel

3-star Lubumbashi hotel with 2 restaurants
Along with 2 restaurants, this hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a refrigerator in a common area. Change of towels is available on request.
Cloud9 Hotel offers 28 accommodations. Rooms open to patios. This Lubumbashi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Lubumbashi hotel also offers coffee/tea in a common area, a fireplace in the lobby, and a refrigerator in a common area. Complimentary uncovered self parking is available on site.

Cloud9 Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
SKY9 RESTAURANT - This restaurant specializes in Halal dishes and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Languages

English, French, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SKY9 RESTAURANT

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: USD 80 for check-in between 11:30 AM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Late check-in fee: USD 80 for check-in between 11:30 AM and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Cloud9 Hotel Hotel
Cloud9 Hotel Lubumbashi
Cloud9 Hotel Hotel Lubumbashi

Cloud9 Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

8/10 Good

Thomas, Frankfurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alle sehr freundlich.
Stayed 7 nights in Nov 2024

4/10 Poor

Ghislain

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Cette fois ci la réception et le service du personnel n'etaient pas anla hauteur des attentes.
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024