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Very good people, free breakfast with a variety of foods, parking is very tight, clean rooms including bathroom, wifi accessible despite a weak connection, diner is very expensive. They loaded some drinks in my room and I thought it was free, but after I checked out they told me to pay for those drinks. But it was fine
Strange experience- I had a little change in plan and communicated this upfront via email which was also confirmed via email by the hotel. Upon arrival I was told I have to pay the overall reservation no matter what. After refusing the hotel created a big mess, didn’t allow our car to leave and we had to leave our driver with the car there. Situation took a full day to resolve involving police etc.
apart from this the room was not to the standard. Lamps and phone weren’t working, AC I didn’t check as it wasn’t necessary the time I was in DRC. At the breakfast they were unorganized and you had to ask for everything: including a bole, fork, knife, plate etc.
one day I received a still wet towel which was dirty - obviously from another guest. This is impossible and should never happen!
Stay away from this hotel! It is a clear no go.
Un mauvais séjour dans cet hôtel.
Très mauvais service et personnel très arrogant.
Ils donne un prix à l’arrivée et au départ ils demande un autre prix.
Medard
Stayed 3 nights in Jun 2024
6/10 Okay
Kataba
Business traveler
Apr 28, 2023
Liked: Cleanliness
Sejour convenable, mais petit déjeuner peu satisfaisant