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Upemba Hôtel

4.5 star property

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Photo gallery for Upemba Hôtel

Reception
Luxury Double Room | View from room
Exterior
Microwave, coffee/tea maker, electric kettle, dining tables
Single Room | Egyptian cotton sheets, premium bedding, down comforters

Reviews

7.4 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Gym

Explore the area

Map
34 Av. Mwepu, Lubumbashi, Haut-Katanga
  • Lubumbashi Zoological Park
    ‪16 min walk‬
  • Lubumbashi Golf Club
    ‪6 min drive‬
  • Frederic Kibassa Maliba Stadium
    ‪7 min drive‬
  • Lubumbashi (FBM-Lubumbashi Intl.)
    ‪12 min drive‬

Room options

View all photos for Family Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Family Double or Twin Room

  • 75 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Single Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Single Room

  • 54 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Economy Room

Economy Room | Egyptian cotton sheets, premium bedding, down comforters

Economy Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room | Bathroom | Combined shower/tub, rainfall showerhead, hair dryer, bathrobes

Luxury Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Upemba Hôtel

4.5-star Lubumbashi hotel with 2 restaurants
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and free airport pick-up. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.
Upemba Hôtel offers 80 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. These individually furnished accommodations include dining tables. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, computer monitors, and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages and massages. The spa is open daily.
In addition to a full-service spa, Upemba Hôtel features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Beaux Arts hotel also offers tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Guests can use the health club at a partner property. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Onsite uncovered valet parking is complimentary. A total renovation of this property was completed in January 2021.

Upemba Hôtel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Upemba Hôtel has 2 restaurants on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • 3 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Pool hoist on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • Beaux Arts architecture
  • Built in 2015
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - January 2021

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime

Check-out

Check-out before 6:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Upemba Hôtel Hotel
Upemba Hôtel Lubumbashi
Upemba Hôtel Hotel Lubumbashi

Upemba Hôtel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Benny

Liked: Staff & service
I din’t like they policy about the free transportation (shuttle) they charge $30 to take their customers to the airport, but on Expedia the shuttle is free.
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything promised, I got it on time. The room service was excellent and quick.
Stayed 15 nights in Nov 2024

4/10 Poor

Gianni

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The credit card using is limited
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

Room had a lot of cockroaches
Stayed 14 nights in Apr 2024

8/10 Good

MARCUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My impression

It’s a good Hotel 🏨 and the most important thing that I appreciate is that the people a friendly
Stayed 2 nights in Dec 2022

4/10 Poor

Francis

Stayed 4 nights in Apr 2025

10/10 Excellent

François

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon choix

Hôtel bien situé, recommandé par l'ami congolais qui m'avait invité.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jean vicky

Stayed 3 nights in Nov 2024

10/10 Excellent

arnold

Stayed 2 nights in Nov 2024

10/10 Excellent

Fallone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

8/10 Good

Ghislain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour agreable et personnel attentionné
Stayed 7 nights in Nov 2024

6/10 Okay

Basile

Business traveler
Liked: Cleanliness, staff & service

C'est OK

Il y a eu quelques problèmes avec la climatisation, l'électricité. Cependant le staff a assez vite réagit et m'a mis dans une autre chambre.
Stayed 3 nights in Mar 2024

6/10 Okay

El Hadji Malick

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilettes avec une mauvaise odeur. Tâches. Wifi pas opérationnelle
Stayed 2 nights in Jun 2022