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Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, Multiple Beds, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 6 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8471 square feet (787 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in January 2023.

Best Western Grand Hotel Guinigi has designated areas for smoking.

  • Coworking spaces
  • Children's games
  • Designated smoking areas (fines apply)
  • Water dispenser
  • Front entrance ramp
  • Registration desk height (inches) - 39
  • Registration desk height (centimeters) - 100
  • Elevator
  • Elevator door width (inches) - 35
  • Fitness facilities
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 90
  • 24-hour front desk
  • Conference space
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Meeting rooms
  • Year Built - 1993
  • Electric car charging station
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Computer station
  • Wheelchair accessible
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 787
  • Number of meeting rooms - 6
  • Luggage storage
  • Free RV, bus, truck parking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 8471
  • Conference center
  • Designated smoking areas
  • Banquet hall
  • Vending machine
  • Total number of rooms - 167
  • Television in common areas
  • No accessible shuttle
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Multilingual staff
  • Outdoor furniture
  • Number of accessible parking spaces 1

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Playground on site

Room Amenities

Best Western Grand Hotel Guinigi offers 167 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers. This Lucca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually decorated
  • TV size: 32
  • TV size measurement: inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Smart TV
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Art supplies
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Desk chair
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking

Free self parking , Free RV, bus, truck parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Ristorante - This restaurant serves breakfast and dinner. Reservations are required.

Bar - Onsite cocktail bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per day
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitization practices of any association

Staffed front desk

Smoke detector

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 3

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Debit cards

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are available for EUR 12.0 per day.

Pet Policy

  • Pets allowed for an extra charge of EUR 12 per pet, per day
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel Names

  • Best Western Grand Guinigi
  • Best Western Grand Guinigi Lucca
  • Best Western Grand Hotel Guinigi
  • Best Western Grand Hotel Guinigi Lucca
  • Best Western Hotel Guinigi
  • Grand Guinigi
  • Grand Hotel Guinigi
  • Guinigi Grand Hotel
  • Guinigi Hotel
  • Hotel Guinigi
  • Best Western Lucca
  • Lucca Best Western
  • Best Grand Guinigi Lucca
  • Best Western Grand Hotel Guinigi Hotel
  • Best Western Grand Hotel Guinigi Lucca
  • Best Western Grand Hotel Guinigi Hotel Lucca

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority

Hotel Reviews

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