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Hotel Bernardino

3.0 star property

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Photo gallery for Hotel Bernardino

Exterior
Lobby sitting area
Business center
Premium bedding, down comforters, pillowtop beds, desk
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Pet friendly

Explore the area

Map
Via di Tiglio, 109, Lucca, LU, 55100
  • Porta Elisa
    ‪7 min walk‬
  • Walls of Lucca
    ‪7 min walk‬
  • Lucca Botanical Gardens
    ‪10 min walk‬
  • Lucca (LCV)
    ‪9 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, down comforters, pillowtop beds, desk

Double or Twin Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, desk

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Premium bedding, down comforters, pillowtop beds, desk

Triple Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, down comforters, pillowtop beds, desk

Standard Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Premium bedding, down comforters, pillowtop beds, desk

Economy Double Room

  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Room

EXE Toscana

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, (772)
The price is $80
per night
$98 total
includes taxes & fees
Mar 1 - Mar 2
EXE Toscana

About this property

Hotel Bernardino

3-star Lucca hotel, connected to a shopping center in Lucca Historical Center
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking.
Hotel Bernardino offers 28 air-conditioned accommodations with hair dryers and complimentary toiletries. Pillowtop beds feature down comforters and premium bedding. Digital television is provided. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A children's pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Bernardino features a hot tub and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a library, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Bernardino has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Italian cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 13 per day; includes in/out privileges)
  • Extended parking on site (EUR 13 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Library
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 55

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests are kindly asked to contact the property in advance to communicate their estimated time of arrival.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 13 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 13 per day (in/out privileges)
  • Extended parking fee: EUR 13 per day
  • Pet fee: EUR 13 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 55 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bernardino Lucca
Hotel Bernardino
Hotel Bernardino Lucca
Hotel Bernardino Hotel
Hotel Bernardino Lucca
Hotel Bernardino Hotel Lucca

Hotel Bernardino Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 78 reviews
Rating 8 - Good. 34 out of 78 reviews
Rating 6 - Okay. 10 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Nothing fancy but clean.
Stayed 1 night in Sep 2024

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a happy week at the hotel as a base for a family reunion. Easily walkable into Lucca, parking easy outside and with overflow, and nice breakfast in the patio. Friendly staff with great recommendations. Only complaint is that rooms are rather basic, could use a refresh.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2024

8/10 Good

John, Mayaguez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and friendly staff. It is far from the train station (30 minutes walk); 10 minutes to the entrance of the old city.
Stayed 3 nights in May 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very freindly and it is well-located just a few minutes walk to inside the walls of the city.
Stayed 1 night in Jun 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2023

8/10 Good

Declan, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet hotel situated about 15 minutes walk from the centre of the walled city of Lucca, providing all you would expect from that category of hotel. Staff are very friendly and particularly helpful. We walked from the train station (20 minutes). The local public authority do not believe in laying out proper pavements,most of the pedestrian areas are simply loose stones which are a nightmare to traverse pulling suitcases ( this is NOT the fault of the hotel), so best advise to prospective guests is to take a taxi (5minutes).

10/10 Excellent

tani, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
They even had soya milk for me.. i normally have to supply my own - no big deal but the fact that they had soya and even rice milk is an example of how well thought they are.

10/10 Excellent

Carrie, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value close to city center
This is a very nice hotel with attentive staff. There is a library with lots of old books about Lucca's history, a lounge with TV, and there is a resident calico cat. There is some nice modern artwork, and a good breakfast for 8 euros per day. The hotel is about a 25 minute walk from the train station, which is a bit inconvenient, though I am sure there is a bus if I had had the patience to figure it out. More importantly, it is just about a 10 minute walk into the historic walled city. For about half the price of staying in the old city, this is a great deal. In the immediate vicinity of the hotel are some restaurants, a gelato shop, and grocery stores. It is a real Italian neighborhood, and pretty quiet at night. There is a nice courtyard for breakfast. I would definitely stay here again. The first night I stayed in the room on the first floor off the courtyard and I would not stay there again due to lack of privacy, and noise from voices and an air conditioner unit. In the cold months it might be fine.

8/10 Good

Othman, Long Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Lucca
Hotel Bernadino was a comfortable, convenient place to stay in Lucca. The rooms are small but comfortable, and a really good breakfast was included in the price. You can rent bikes at the hotel, and bike into the city in less than 10 minutes.

8/10 Good

Ba, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel 5 minutes walk from city centre
I had a very pleasant stay here - slight hiccup on arrival as they couldn't find my booking and then thought I was only staying for one night; but the upshot was I got a double room instead of a single so I was quite happy with that! The location was great - a 20 minute walk to the station and frequent trains to Pisa, Florence and other Tuscan destinations, but there is plenty to see and do in Lucca too, with dozens of restaurants to choose from.

4/10 Poor

Tony, Ireland

Disliked: Property conditions & facilities, room comfort
Friendly but room tiny and outside the old city
Staff were very friendly and helpful here. However the room was incredibly small. Also it's a good ten minutes walk to get to the walls of Lucca so I wouldn't stay outside the old city again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel, close to the city and transport.
I had a very pleasant stay at the hotel in October. The staff were very friendly and helpful. The breakfast was good. It waseasy to access all areas from here as within short walking distance.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Handy location but poor quality.
We booked a wheelchair accessible room. In fact the hotel proper is not accessible. The room we got was in back of the main hotel and was shabby. It was the first hotel we've stayed at in Italy that lacked a fridge. There was no Internet in the room. Granted this is a 3 star and the others have been 4 star. The door to the bathroom wedged against the floor when only part way open so there was little room to get a small mobility scooter through. The shower stool was a thin plastic and didn't seem safe to use. Breakfast was minimal, again maybe a 3 star vs 4 star. Finally from a safety point of view, if you wanted to lock the door for the night, you had to use a key. If there was a fire, you would have to use the key to unlock it before you could open the door.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bernardino
Great little place to stay- not fancy but very clean and comfortable. Staff exceptionally helpful. A seven minute walk to the old city. We plan to stay there again when we return to Lucca. Would highly recommend this place!

8/10 Good

Margaret, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little modern hotel.
Only snag, it's a 500m walk to the nearest city gate (Porta Elisa) and then quite a bit more walking to the centre of Lucca. We didn't feel like doing it twice a day in the heat so in the evenings ate in a small local restaurant just down the street. And it was a bit too much of a slog to walk in for an evening Puccini concert. And no bus service into town though we took a taxi a couple of times.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

angelica, norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel in Lucca. Staff really helpful and
The staff speak good English, breakfast is continental, they clean the room daily. Inside the city wall is the restaurant Bernadino , the food is fresh, cooked beautifully and well presented again the staff here are only to pleased to serve you. From outside the hotel turn right then left and there is a great pizza place with tables outside and fairy lights and on the opposite side of the road is a fantastic ice cream and chocolate shop. From Lucca you can get the train to Florence very reasonable. We hired a car and al the villages were lovely Pratto is reasonable for shopping. Pisa is also lovely.

10/10 Excellent

John, Beverley UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just off Historic centre
This is a good hotel a short walk from the historic centre. On site car parking is minimal but this is the second stay I have made and found parking quite straightforward in the locality, but do arrive not before 5.30pm. I will certainly stay here again when I visit Lucca.Nice room and good breakfast buffet.

6/10 Okay

Verified traveler

Spartan Accommodations
This no frills room in a no frills hotel is right in the middle of historic Florence. Its a five minute walk to the Duomo in one direction and a five minute walk to the Uffizi Gallery in the other direction. The rooms are small and spartan, and the street noise is always loud; great if you like being in the middle of the action, a challenge if you want a place to rest between visits to the museums and churches.

8/10 Good

Luc, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
The hotel has some but limited parking on their premises (4 cars max). Others must park on the street. The hotel is about a 15 minute walk to downtown but their are a few local restaurants, pizzerias nearby. Breakfast was typical for this type of establishment (Cakes, breads, hard-boiled eggs, cold meats, cheeses, fruit, cereal, milk, juice and coffee, etc.). Would stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staff are real friendly and helpful
The only area I wish they would improve on is the WI-FI. Not available in the rooms. We had an early train to catch before the breakfast buffet was open, so the staff opened up just for us. We were able tro get coffie, pastry and a roll. I WILL stay there next year again.

10/10 Excellent

Carlo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024