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Hotel Ilaria

4.0 star property

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Photo gallery for Hotel Ilaria

Front of property - evening/night
Lobby
Breakfast area
Sundeck
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Laundry
  • Housekeeping
$198
includes taxes & fees
Aug 30 - Aug 31

Explore the area

View in a map
Via Del Fosso 26, Lucca, LU, 55100
  • Walls of Lucca
    ‪3 min walk‬
  • Piazza dell'Anfiteatro
    ‪6 min walk‬
  • Piazza Napoleone
    ‪8 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪25 min drive‬

Room options

View all photos for Suite (Depandance)

Suite (Depandance) | 1 bedroom, premium bedding, down comforters, minibar

Suite (Depandance)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera matrimoniale piccola

1 bedroom, premium bedding, down comforters, minibar

Camera matrimoniale piccola

9.4 out of 10
Exceptional
(3 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, down comforters, minibar

Double Room

9.0 out of 10
Wonderful
(27 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room (dependance)

Double Room (dependance) | 1 bedroom, premium bedding, down comforters, minibar

Double Room (dependance)

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, down comforters, minibar

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

Double Room Single Use

9.6 out of 10
Exceptional
(5 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance) | 1 bedroom, premium bedding, down comforters, minibar

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Camera Superior (Depandance)

Camera Superior (Depandance) | 1 bedroom, premium bedding, down comforters, minibar

Camera Superior (Depandance)

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Ilaria

4-star hotel in Lucca Historical Center
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a microwave in a common area.
Hotel Ilaria offers 41 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a hot tub and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Ilaria features a hot tub and complimentary bicycles. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 377 square feet (35 square meters) include conference space. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Ilaria is a smoke-free property.

A complimentary manager's reception is offered each day.
Onsite venue - This bar specializes in Italian cuisine and serves breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (EUR 22 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per room (roundtrip)
  • Airport shuttle fee per child: EUR 100 (roundtrip), (up to 18 years old)
  • Self parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Hotel Ilaria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 735 out of 1005 reviews
Rating 8 - Good. 222 out of 1005 reviews
Rating 6 - Okay. 34 out of 1005 reviews
Rating 4 - Poor. 8 out of 1005 reviews
Rating 2 - Terrible. 6 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Gregory

Disliked: Staff & service, property conditions & facilities
Since when can you not check out early at a hotel. They charged me for a 4th nite when i checked out early after day 3. They stated 72 hour notice which is hard to do when you only stay 3 days. I feel like they cheated me out of my money and would like you to retrieve it. They were not sold out but they were attimate about it. Tried to talk to the GM but they were never their when i asked several times. Why would you endorse this property and the way they treat people.!!
Stayed 5 nights in May 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
First of all, we really enjoyed where this hotel was located. It was within the city walls and a quick walk to anything we wanted to go to. We went on a beautiful walk around the walls one morning. The room itself was pretty spacious for three people and well taken care of. The staff were wonderful and very accommodating, they parked our car during our stay, helped us to our room, and gave wonderful recommendations. Their breakfast was delicious and provided a wide selection as well and they also provided snacks during the day in the lobby, including beer and prosecco which was an added bonus. Overall really enjoyed our stay here!
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

HyangSoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Angharad

Stayed 1 night in Apr 2025

8/10 Good

Steven

Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Great staff and excellent amenities, close to town...free snacks and drinks
Stayed 3 nights in Apr 2025

10/10 Excellent

Breanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My father and I had a lovely stay at Hotel Ilaria in Lucca. It's location and proximity to all that Lucca has to offer couldn't be beat! The service was great and the continental breakfast was delicious. Highly recommend staying here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Petrus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ilaria is a nice hotel in the city center of Lucca. Parking available. We had a spacious room in the dependance building across the street. Fantastic bed, very clean bathroom with a good shower. Excellent breakfast and free biles to make a city tour. We will be back
Stayed 1 night in Apr 2025

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendy helpful staff - cafeteria and happy hour are a great touch. Within the city walls so very handy for touring Lucca. Book ahead for car parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, friendly staff, parking
Stayed 1 night in Apr 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely staff and nice breakfast. The complimentary snacks and drinks and the bikes that were free to borrow were a real added bonus. Highly recommend this hotel and hoping to return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well appointed and well located hotel

Beautiful, well-located hotel with excellent breakfast. My only quibble was that air conditioning was not available and it was difficult to cool the room below 23 degrees celsius, even with keeping the window open.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service
Staff was excellent and very helpful. Hot tub was only warm but deck was lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Wenhui

Liked: Amenities, property conditions & facilities
I had a very pleasant stay in this hotel. The staff both at the front desk and breakfast buffet are very friendly. The room is spacious. The breakfast selections are great, especially various delicious cakes, pastries, and variety of fruits. It’s very thoughtful to have a snack bar in the lounge area, which provides convenience for either small breaks during the day or before/after check-in and check-out.
Stayed 2 nights in Apr 2025

10/10 Excellent

siyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Ilaria, Claudia, Ilaria, Paula, Alessandro, Alina, Pilar, Bruno, and the other friendly people always make me feel like I am returning “a casa.” The lobby is always welcoming, the modernized rooms are comfortable, and the abundant breakfast is superb. Grazie mille!
Stayed 3 nights in Mar 2025

10/10 Excellent

CAROL marie, pisgah forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! From the delicious breakfast in the morning, to the wonderful staff, to the clean rooms, to the safe inconvenient area, and to the snack bar out in the lobby, it was a perfect visit and we cannot wait to return
Stayed 10 nights in Mar 2025

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, property conditions & facilities
We were in the annex across the road - simple small touches like checking our key worked on arrival so we didn’t get locked out or have to go back to reception, amazing breakfast and the happy hour drinks and snacks are a lovely touch. Second stay at this property and it didn’t disappoint- we will return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kumi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and peaceful hotel with generous services including complimentary happy hour as well as breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable

We highly recommend hotel Ilaria in Lucca. Very clean and comfortable with an excellent breakfast. They also provide parking although it’s €35 per night, it’s definitely worth it as parking is very difficult in town.
Stayed 2 nights in Mar 2025