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Hotel Rex

3.0 star property

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Photo gallery for Hotel Rex

Property entrance
View from property
Minibar, in-room safe, desk, soundproofing
Bar (on property)
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
Piazzale Bettino Ricasoli 19, Lucca, LU, 55100
  • Walls of Lucca
    ‪3 min walk‬
  • Piazza Napoleone
    ‪7 min walk‬
  • Piazza dell'Anfiteatro
    ‪14 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪36 min drive‬

Room options

View all photos for Standard Single Room, 1 Bedroom

Standard Single Room, 1 Bedroom | Minibar, in-room safe, desk, soundproofing

Standard Single Room, 1 Bedroom

  • 118 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom | Minibar, in-room safe, desk, soundproofing

Standard Triple Room, 1 Bedroom

  • 247 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, 2 Bedrooms

Standard Quadruple Room, 2 Bedrooms | Minibar, in-room safe, desk, soundproofing

Standard Quadruple Room, 2 Bedrooms

  • 376 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Bedroom

Standard Double or Twin Room, 1 Bedroom | Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room, 1 Bedroom

  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Reception

Hotel Diana

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (191)
The price is $114
per night
$133 total
includes taxes & fees
Mar 29 - Mar 30
Hotel Diana

About this property

Hotel Rex

3-star hotel in Lucca Historical Center
This smoke-free hotel features a bar/lounge, a 24-hour front desk, and a computer station. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Hotel Rex offers 25 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers tour/ticket assistance, a front-desk safe, and a television in a common area.

Hotel Rex is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Room service is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Rex Lucca
Rex Lucca
Hotel Rex Hotel
Hotel Rex Lucca
Hotel Rex Hotel Lucca

Hotel Rex Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 262 out of 485 reviews
Rating 8 - Good. 176 out of 485 reviews
Rating 6 - Okay. 37 out of 485 reviews
Rating 4 - Poor. 7 out of 485 reviews
Rating 2 - Terrible. 3 out of 485 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Stay Near the Lucca Train Station
If you are arriving/departing by train (Lucca) this is an excellent location as Hotel Rex is a couple of minutes walk away. The hotel is also very close to the city's renaissance walls. The hotel has whimsical decorations, a place for children to play, and a good breakfast. A table outside of our room had biscuits on it. I'm pretty sure other rooms had the same treat. Staff were pleasant and friendly. Outside the property was road construction, but it was not noisy.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

SILVIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and always try to help you, it looks a family business. We like they always were very happy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstandingly helpful friendly staff and comfortable rooms also very close to station and only a short walk to reach inside the city walls
Stayed 5 nights in Oct 2024

10/10 Excellent

PENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great location accross from the walls of Lucca and a couple of minutes to the train station. The complimentary breakfast was good too
Stayed 3 nights in Oct 2024

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service, room comfort
Old fashioned, quirky hotel.
Extremely dated hotel. Shocked on first arrival as used to more modern hotels but it grew on us with its old fashioned quirkiness. Breakfast was very basic continental. Great location for the station and the centre of Lucca. Initial check in wasn’t particularly friendly but at other times staff welcoming and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, nearby the train station. Very helpful staff. All as expected.
Stayed 2 nights in Oct 2024

8/10 Good

Stella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location near station perfect for onward travel, friendly staff and good breakfast. Would stay here again, rooms clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Maryann

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and Convenient location
Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Rex. Staff were friendly and hotel was closee to the rrain
Stayed 2 nights in Sep 2024

10/10 Excellent

Juliane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff waa delightful. Very very conveniently located to dining and the wall.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel needs updating, bathroom reno
Stayed 1 night in Aug 2024

6/10 Okay

Oliver

Traveled with family
Disliked: Property conditions & facilities, room comfort
Friendliest of staff and a good location but this is truly a Fawlty Towers throwback. So bad it was actually enjoyable!
Stayed 1 night in Aug 2024

8/10 Good

Margherita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Been there for a Lucca Summer Festival concert in Piazza Napoleone. Nice hotel close to the station and close to the concert square
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Perfect hotel
Location opp train station, very near to the walls, staff great
Stayed 2 nights in Jul 2024

8/10 Good

Dayna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Rex's staff are friendly and helpful. There is construction right out front so the view wasnt great but they didn't start working til 9ish so it was not disruptive. Location is close to entrance to Lucca and they are working on making it more pedestrian friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient hotel
Nice hotel beside the railway station and a few minutes from the centre of Lucca. So a superb location for a couple of days visit. Friendly staff, clean room and satisfactory breakfast. Room small but adequate.
Stayed 2 nights in Jun 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, room comfort
Does exactly what it says on the tin. Location is good. Just right outside train station and 5minutes walk to the walls. Rooms a bit dated but good size and functional with a mini fridge. Shower was fine and room keeping did a good job each day. Breakfast was average but think it was free so can’t complain. Bread, hard boiled eggs, selection of pasties and selection of cereals. Air con broke in our room so we’re moved room immediately. Staff were very good and did their best to help us get to Florence as train strike and no buses on a Sunday
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minutes walk from the railway station in Lucca and only 5 minutes walk to the walled city. The Rex hotel was very clean and comfortable throughout, the staff were friendly and attentive to our needs, as my wife is disabled. The continental breakfast was adequate with no limit on eating.
Stayed 4 nights in Jun 2024

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel. A perfect location, between the railway station and the town walls, only a couple of minutes walk from the cathedral. Sizeable, clean and well‐appointed rooms, a generous breakfast and incredibly welcoming at reception. Highly recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Ginette

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location just outside the historical centre and beside the train station. Very clean and a good breakfast included. Staff is very nice and accommodating.
Stayed 2 nights in May 2024