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San Luca Palace Hotel

4.0 star property

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Photo gallery for San Luca Palace Hotel

Reception
Bar (on property)
Superior Double Room | Premium bedding, down comforters, minibar, in-room safe
Front of property
Outdoor dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
Via San Paolino, 103, Lucca, LU, 55100
  • Piazza Napoleone
    ‪6 min walk‬
  • Guinigi Tower
    ‪10 min walk‬
  • Piazza dell'Anfiteatro
    ‪11 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪45 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Premium bedding, down comforters, minibar, in-room safe

Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

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About this property

San Luca Palace Hotel

4-star Lucca hotel, connected to a rail/subway station in Lucca Historical Center
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and free use of bicycles.
San Luca Palace Hotel offers 26 accommodations with minibars and safes. Beds feature down comforters and premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a meeting room and limo/town car service. This Beaux Arts hotel also offers a terrace, multilingual staff, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

San Luca Palace Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 20 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per night
Cribs (infant beds) are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 2:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Luca Palace
Luca Hotel
Luca Palace
Luca Palace Hotel
San Luca
San Luca Hotel
San Luca Palace
San Luca Palace Hotel
San Luca Palace Hotel Lucca
San Luca Palace Lucca
San Luca Palace Hotel Hotel
San Luca Palace Hotel Lucca
San Luca Palace Hotel Hotel Lucca

San Luca Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 296 out of 371 reviews
Rating 8 - Good. 61 out of 371 reviews
Rating 6 - Okay. 9 out of 371 reviews
Rating 4 - Poor. 3 out of 371 reviews
Rating 2 - Terrible. 2 out of 371 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucca
This was a great find. The hotel was wonderful ( but i didn't like my pillow) and Lucca is just marvelous. I want to give the hotel and location great raves though i would prefer it to be the best kept secret. Wonderful medieval village and concierge Simon could not be more helpful. What a gentleman! Also. the breakfast was absolutely awesome!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a quaint city
San Luca Palace Hotel was very nice. The best part of it was that it had Disabled Accessible bathroom in my room. There was ample room for me to maneuver wheelchair safely. I really appreciated that I had my own accessible bathroom, and my husband had his own bathroom. The only downside about the bathroom is that it lacked safety grab bars. Luca was a lovely town to visit and wander. It's proximity to Florence and Pisa or ideal. I would definitely stay at that hotel and come back to visit Luca. (I may bring safety grab bars to gift the hotel when I visit again.)
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good at the hotel, and they had probably the best breakfast I’ve seen in Italy
Stayed 1 night in Nov 2024

10/10 Excellent

Estelle

Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with very spacious bedrooms. Location was perfect to explore Lucca. Breakfast had lots of options with very friendly waitress.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for visiting Lucca
This is a great hotel right inside the walls of the city, very close to the city center but away from the noise and crowds. They have a small parking lot and we were able to reserve a space, which was very convenient! The only small issue we had was that the air conditioning wasn't working, but the receptionist was easily able to fix it from their computer. Breakfast was also very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Liked: Cleanliness, property conditions & facilities, room comfort
Roberto and Barbara were both wonderful.
Stayed 3 nights in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel in lovely location, big room..but bar closed very early ( half 9) and night porter was very rude
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Amenities
Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely hotel. Perfectly located to walk into the old part of Lucca or walk/cycle the walls. The staff were exceptionally helpful and friendly, and a welcome smile to return to.
Stayed 3 nights in Sep 2024

10/10 Excellent

Krishan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Luca. The staff is amazing and very helpful. Superb location too!
Stayed 4 nights in Sep 2024

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property, very roomy! Wonderful staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay whilst in Lucca.
Stayed 1 night in Aug 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic old world service
What a great hotel, located in a quiet area away from the crowds. This is what a 5 star hotel should be, a welcome check in, room available at 1pm, lovely room with a very nice bathroom with a tub & great breakfast. I would stay again for sure.
Stayed 1 night in Jul 2024

10/10 Excellent

phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious well appointed room, impeccably helpful and friendly staff, very tasteful decor - would highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susanne

Stayed 1 night in Jul 2024

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Will stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in the inside city walls of Lucca. It is a 20 minute walk from the train station. Our room was spacious and clean. It was very quiet and the staff was excellent. Breakfast was included and had a huge selection.
Stayed 2 nights in Jun 2024

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TIn addition to an excellent, large room, wonderful buffet breakfast, the staff was so couitious and helpful, even loaning us bicycles for going around the wall
Stayed 1 night in Jun 2024

8/10 Good

Alan

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

2/10 Terrible

Norberto, CDMX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in spectacular villahermosina.
Stayed 3 nights in May 2024