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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

4.5 star property

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Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

3 outdoor pools
Signature Level Bungalow | Beach/ocean view
Exterior
Reception
Signature Level Bungalow | Living area | 60-inch flat-screen TV with cable channels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • All inclusive
  • Room service
  • Parking included

Explore the area

Map
Point Lucea, Lucea
  • Dolphin Cove Negril
    ‪5 min drive‬
  • Headland
    ‪7 min drive‬
  • Tryall Golf Club
    ‪14 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

Room options

View all photos for Signature Level Suite

Signature Level Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Suite

  • 748 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Level Junior Suite

Signature Level Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Junior Suite

  • 568 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Bungalow

Signature Level Bungalow | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Bungalow

10.0 out of 10
Exceptional
(3 reviews)
  • 889 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

4.5-star Lucea resort with 10 restaurants
Catch some rays at the beach or spend the day relaxing at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers 156 air-conditioned accommodations with espresso makers and safes. 60-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a steam room. The spa is open daily.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa features 3 outdoor swimming pools and a children's pool. Dining is available at one of the resort's 10 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 7 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This Mediterranean resort also offers a rooftop terrace, concierge services, and 24-hour room service. Complimentary uncovered self parking is available on site.

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 10 restaurants on site.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Service fee: JMD 2870

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Room service fees of USD 18 apply for orders made from 10:30 PM-11 AM.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 79 reviews
Rating 8 - Good. 16 out of 79 reviews
Rating 6 - Okay. 10 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Palladium. The staff and service were excellent. The property was beautiful and clean. We appreciated the friendly greetings and smiles all day and the easy access to get a drink almost anywhere. We would love to go back again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Debra Kay

Traveled with family
Liked: Amenities
The food could have been better.
Stayed 8 nights in Mar 2025

10/10 Excellent

Jaqouya Armoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Palladium Lady Hamilton was an amazing experience. We stayed in the signature level bungalow for my girlfriend’s 28th birthday and it over-exceeded our expectations. From the staff, to the food, to the resort. Everything was amazing! The girls in the Signature Level Lounge were our best friends for our five day trip.
Stayed 5 nights in Mar 2025

10/10 Excellent

gilbert

Stayed 4 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Rebecca Sue

Liked: Cleanliness
Stayed 7 nights in Feb 2025

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service
Too many things to mention.
Stayed 6 nights in Feb 2025

6/10 Okay

Nancy

Disliked: Cleanliness, property conditions & facilities
Stayed 11 nights in Feb 2025

10/10 Excellent

Patrick

Stayed 9 nights in Mar 2025

10/10 Excellent

matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property with breathtaking views. Food was amazing (skip the mexican restaurant) and the help was beyond friendly. Lots of negative reviews about this place - come see for yourself that those are all lies. We will be back.
Stayed 8 nights in Mar 2025

10/10 Excellent

kameisha vonshay, Ravenel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier
Stayed 3 nights in Feb 2025

10/10 Excellent

Krystal Yvette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here to celebrate my honeymoon!! This was my first time in Jamaica and we are already planning for another trip back at this hotel. We stood at the Signature Level at Lady Hamilton. Paying a little extra for the signature level was WORTH every penny!! You have access to your own pool, beach, free access to spa amenities, free room service, golf carts to go around the property, lounge and bars!! The staff was AMAZING!! Very friendly! The food was AMAZING!! Drinks were DELICIOUS. The entire resort was very CLEAN!! Lots of activities to do at the resort!! Can’t wait to come back and bring our kids!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredible. Very attentive and sweet. Very comforting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy

Stayed 3 nights in Mar 2025

10/10 Excellent

richard

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
great place with wonderful staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Stevana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven, Peoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property with just about everything you could possibly want. Amazing pool is centerpiece of resort. Great service. Beautiful location. OK food. Slow wifi.
Stayed 9 nights in Feb 2025

10/10 Excellent

Triyata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just left the property! I cannot even express the awe of this resort! We stayed in a bungalow on the signature side of the property and it was absolutely beautiful. From the cleaning crew, pool cleaners, spa staff, restaurant staff, concierge team and entertainers it was amazing. Special thanks to our concierge check in team, our airport transport driver Sir Howard; Aliah, a member of signature staff that chatted with us at the pool to ensure we were happy and Edom our golf cart driver! We will definitely plan another trip and recommend to everyone we know. Thank you Lady Hamilton Grand Palladium for the memories!
Stayed 4 nights in Feb 2025

10/10 Excellent

Shalawna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay and the staff was phenomenal! Will definitely be back soon
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy, Flower Mound

Stayed 4 nights in Feb 2025

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful! HUGE, but beautiful. With a place this large not everything is going to be perfect. But it was a wonderful experience for us. Every single staff member waz AMAZING. One downside...the agents trying to sell memberships to their "travel club" that was unexpected. Food and drinks everywhere 😋
Stayed 5 nights in Feb 2025

8/10 Good

Philip

Stayed 7 nights in Jan 2025

8/10 Good

Vernon

Liked: Cleanliness, staff & service
Rooms were large and well appointed. More attention is needed with minor repairs. If you have any physical limitations be sure to request a ground floor room as there are no elevators. Coral Pool and beach area bar staff were friendly and attentive. WestJet return flight was cancelled on 3 consecutive days before alternate flights with other airlines were booked on day 4. Finally made it home on day 5.
Stayed 10 nights in Jan 2025

10/10 Excellent

Charles Isaac Phegley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to the grand Palladium Lady Hamilton. The only negative I could point out is there are a few places in the resort that could use some touching up and maintenance. The resort in general is gorgeous, very large, and beautiful to walk. The signature level bungalow was right on the oceanfront with an outdoor shower and was just awesome!
Stayed 7 nights in Nov 2024