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Queen Margarette Hotel - Downtown

3.5 star property

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Photo gallery for Queen Margarette Hotel - Downtown

Junior Suite Twin Room | Floor plan
Lobby lounge
Food and drink
Breakfast, lunch, dinner served; Chinese cuisine
Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
M.L Tagarao Street, Corner of Granja Street, Lucena, Quezon, 4301
  • Lucena Cathedral
    ‪8 min walk‬
  • Lucena Perez Park
    ‪15 min walk‬
  • Quezon Convention Center
    ‪17 min walk‬

Room options

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Bridal Suite

Bridal Suite | Desk, iron/ironing board, free WiFi, bed sheets

Bridal Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin Room

Junior Suite Twin Room | Floor plan

Junior Suite Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Queen Margarette Hotel - Downtown

3.5-star Lucena hotel with restaurant
This hotel features a restaurant, spa services, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite.
Queen Margarette Hotel - Downtown offers 34 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Lucena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle at scheduled times and an area shuttle. This Lucena hotel also offers spa services, concierge services, and room service (during limited hours).

Queen Margarette Hotel - Downtown has designated areas for smoking.

Kimsuy - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 11:00 AM at scheduled times
  • Area shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Kimsuy

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Spa

  • Spa services

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PHP 700 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Queen Margarette Hotel Downtown Lucena
Queen Margarette Hotel Downtown Lucena
Queen Margarette Hotel Downtown
Hotel Queen Margarette Hotel - Downtown Lucena
Lucena Queen Margarette Hotel - Downtown Hotel
Hotel Queen Margarette Hotel - Downtown
Queen Margarette Hotel - Downtown Lucena
Queen Margarette Downtown Lucena
Queen Margarette Downtown
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Queen Margarette Lucena
Queen Margarette Hotel - Downtown Hotel
Queen Margarette Hotel - Downtown Lucena
Queen Margarette Hotel - Downtown Hotel Lucena

Queen Margarette Hotel - Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 52 reviews
Rating 8 - Good. 17 out of 52 reviews
Rating 6 - Okay. 14 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Lucio

Disliked: Cleanliness, property conditions & facilities
Convenient location close to all. The place is dated, peeling off paint on the wall. Floor is dirty and uneven. The place needs a lot of maintenance work. Main complain is broken showerhead and there's always puddle of water inside shower. If I can only get a refund. The place is not worth the price I paid. Not coming back.
Stayed 6 nights in Nov 2024

4/10 Poor

Romeo

Disliked: Cleanliness, property conditions & facilities
Staff are helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Kyle K

Stayed 1 night in Oct 2024

6/10 Okay

Warren

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a convenient spot for going around Lucena. The Pacific Mall is only a 6-minute walk away. There is a night market just outside the hotel, so that does add some noise and traffic (but great food options). The breakfast is a mix of plated main entrees and buffet sides.
Stayed 2 nights in Sep 2024

6/10 Okay

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

8/10 Good

Lorelyn Magno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in, there was hammering and noise but we called the front desk and they were able to resolve the issue.
Stayed 1 night in Jun 2024

8/10 Good

Lark, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 4 nights in May 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
This a good location in the middle of Lucena City! Love this hotel!
Stayed 2 nights in May 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to spend a few days away from home.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rayneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionists were so hard working and even help us to make our stay seamless. Its worth every penny with the service we had. Thank you
Stayed 3 nights in May 2024

6/10 Okay

CAROLINE, SANTA BARBARA

Stayed 2 nights in Mar 2024

8/10 Good

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the daily breakfast. Lots of selection. Housekeeping didn’t clean our room twice. Didn’t know we have to tell them it’s ready to do the cleaning . The staff at the desk are very pleasant & helpful & polite. Good location. Will stay there again. Hopefully, the bathroom is updated next time.😊
Stayed 6 nights in Jan 2024

10/10 Excellent

Stephanie Rose

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great place with good staff
Very good, very accommodating staff and the Wifi is very fast.
Stayed 1 night in Feb 2024

10/10 Excellent

Maricris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient stay
Stayed 2 nights in Jan 2024

8/10 Good

Gregory

Traveled with family
Liked: Staff & service, room comfort
Not bad - staff was the highlight.
Location was perfect for what we needed. Staff was incredibly friendly and quick to respond to any needs. Breakfast buffet was good, not great but I don’t expect it to be anything other than what it was. Chinese Restaurant on 2nd Floor was a great place for lunch and dinner with a wide selection of delicious food in their menu. The only down part - cockroach got caught in the in-room hot water pot (pour spout) so we passed on making any morning coffee.
Stayed 3 nights in Dec 2023

8/10 Good

Lucita

Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Hyunsu

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Marco

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a late check-in because the room we booked wasn't ready yet. This actually fine, but the way the staff handled the situation is quite underwhelming. Our online reservation record wasn't updated on their end, so we had the time to clarify. We came from a far place, with children and an elderly so and we were tired. So we really would've appreciate it if we didn't have to deal with these things.

6/10 Okay

Kelly

Stayed 6 nights in Jun 2023

8/10 Good

peter

Stayed 1 night in Apr 2023

8/10 Good

Lester

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay is good. Staff is very friend and they're easy to reach out to. The only issue is the WiFi service is down. I was advised that it will be up by 7 PM but it is still not working. They provided another WiFi to connect to but I guess there's too many people using the WiFi since I am unable to connect. That's the only issue. The rest of my experience is really good. Looking forward to stay again at the hotel.
Stayed 1 night in Mar 2023

8/10 Good

Dado

Liked: Cleanliness, staff & service, amenities
Staff were polite and nice
Stayed 6 nights in Feb 2023

6/10 Okay

Maurizio

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Queen Marguerite
Comfortable bed but very noisy alongside busy street. Bridal suites next to lifts and also very noisy. Food service very poor. Includes breakfast but, better to eat elsewhere
Stayed 2 nights in Feb 2023