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Hotel Sorriso

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sorriso

Frette Italian sheets, Select Comfort beds, minibar, in-room safe
Outdoor dining
Interior detail
Reception hall
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry
  • Air conditioning
  • Pet friendly

Explore the area

Map
Viale Raffaello Sanzio, Lucera, FG, 71036
  • Museo Civico di Lucera
    9 min walk
  • Duomo Lucera
    11 min walk
  • Roman Amphitheater of Lucera
    12 min walk
  • Foggia (FOG-Gino Lisa)
    27 min drive

Room options

View all photos for Triple Room, 1 Bedroom, Accessible, Non Smoking

Triple Room, 1 Bedroom, Accessible, Non Smoking | Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Triple Room, 1 Bedroom, Accessible, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Quadruple Room, 1 Bedroom, Accessible, Non Smoking

Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Superior Quadruple Room, 1 Bedroom, Accessible, Non Smoking

  • 376 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Accessible, Non Smoking

Superior Suite, 1 Bedroom, Accessible, Non Smoking | Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Superior Suite, 1 Bedroom, Accessible, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room Single Use, 1 Bedroom, Accessible, Non Smoking

Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Comfort Double Room Single Use, 1 Bedroom, Accessible, Non Smoking

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Business Double Room, 1 Bedroom, Accessible, Non Smoking

Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Business Double Room, 1 Bedroom, Accessible, Non Smoking

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Sorriso

4-star Lucera hotel with rooftop terrace
Along with a bar/lounge, this smoke-free hotel has a rooftop terrace and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Hotel Sorriso offers 31 accommodations with minibars and safes. Select Comfort beds feature Frette Italian sheets. Premium satellite television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Lucera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 1292 square feet (120 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Hotel Sorriso is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
24-hour room service is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Digital channels
  • Premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between noon and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 180 per vehicle (roundtrip)
  • Late check-in fee: EUR 20 for check-in between noon and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sorriso Lucera
Sorriso Lucera
Hotel Sorriso Hotel
Hotel Sorriso Lucera
Hotel Sorriso Hotel Lucera

Hotel Sorriso Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 42 reviews" "
Rating 8 - Good. 18 out of 42 reviews" "
Rating 6 - Okay. 6 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😎
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Liked: Staff & service
Sorriso means smile - but here not so much!
Sorriso means smile, but our stay didn't really leave us smiling. We were disappointed in the dated condition of the room furnishings, the location and surrounding area, the lack of hospitality of the staff, and the overall depressing experience. We wish we could have found a place in Foggia, but it was all booked up.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the walk near town center but we were disappointed that no restaurants were open for dinner.

8/10 Good

Peter, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with some history
We booked this on the day thru Expedia, from the car as we were travelling. Reviews looked ok and we were happy with it on arrival. Appears to be in a rundown area but can't complain about the rooms. Breakfast was great. Wifi constantly dropped in and out & our friends couldn't connect at all until they went to ground floor. Lucera itself was a surprise package - we walked into town and were delighted with what we found. The central piazza was alive and although we missed the main Aug 15th celebrations, there was still lots happening. We all loved it!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

kay, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel...lovely food
Rooms a bit tired but thats the only negative i have! Staff friendly...food was excellent...very surprised! Lovely lounge area on my floor outside room. very happy for price. highly recommend

8/10 Good

Solihull Roadrunner, Solihull, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast
We stayed at the Hotel Sorriso for two nights, the first being a Sunday when the restaurant was closed. The hotel is located out of the centre of Lucera, and an uphill walk is required to reach the town's sights. Both the town and the area surrounding the hotel were noticeable for the prevalence of litter and dog muck. The Hotel Sorriso appeared to be the only available accommodation in Lucera. The staff were very friendly and helpful, and we had an excellent meal on our second night, and the breakfasts were excellent. We had a problem with the room not being serviced on one of the days and the staff were most apologetic and insisted that we had a bottle of wine as compensation.

6/10 Okay

Verified traveler

Small town hotel
This is an old hotel in a small Italian town in Puglia. The room was decent size the bathroom was actually very nice and front desk staff were either very friendly or indifferent depending on who's there. It was about a 10 minute walk to the center of the town of Lucera. The breakfast was sparse but not that different from the typical European breakfast.

10/10 Excellent

Principessa, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Largest room for five we've ever stayed in
This room was large enough for five people and five suitcases to stay in comfortably. Staff were friendly and helpful. The room was clean and comfortable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Anonymous

Liked: Staff & service
Not there long enough to make a fair eva
Closest place to stay while visiting relatives in Troia, 10 miles away.

6/10 Okay

Roland

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Yngve

Stayed 1 night in Oct 2023

8/10 Good

Mona Lund

Liked: Staff & service
Disliked: Cleanliness
Old hotel, and some of the old charm is still there. Not sure of the cleanliness, first room we got had a filty bedcover, so the clean sheets underneath had a lot of other peoples hair and other particles on it. We got a new room imideatly though, this one was ok and with less «old hotell» smell. Breakfast was good enough, but just canned fruit. Buffet, good cleanliness here. 5 minutes from the old town. The solarium is without chairs/tables, and is in a really bad shape, but you could obviously have a sigarette there.
Stayed 1 night in Aug 2021

10/10 Excellent

SANTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

giuliano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera grande e accogliente. Personale gentile e disponibile. Molta cura nelle norme anti Covid.
Stayed 1 night in Jun 2021

8/10 Good

alessandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

VolkerS., Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities
Flexibles Hotel. Ich hatte spezielle Ansprüche/Anfragen bzgl. temporären Parkens (acht Tage) meines Autos, ohne meine Anwesenheit, sowie zwecks Unterbringung eines Fahrrads. Wurde vom Hotel perfekt gelöst.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2020

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in velocissimo, personale molto gentile e disponibile, colazione ottima
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Htel tranquillo in zona centrale-Camere ben igienizzate, Personale cortese
Stayed 7 nights in Dec 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Il personale è molto gentile e l'hotel è a pochi passi dal centro
Stayed 1 night in Dec 2018

10/10 Excellent

Gino, Vico Equense

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquillo, provvisto di ampi corridoi e camere ben insonorizzate. Grande pulizia ovunque. Il personale è gentile e professionale. Ottimo il ristorante con cucina gourmet.
Stayed 2 nights in Nov 2018