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Altstadt Hotel Krone Luzern

3.0 star property

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Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Restaurant
Reception
Front of property
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly
  • Free WiFi

Explore the area

Map
Weinmarkt 12, Lucerne, CH-6004
  • Lucerne Town Hall
    ‪2 min walk‬
  • Jesuit Church
    ‪3 min walk‬
  • Hertensteinstrasse
    ‪3 min walk‬
  • Emmen Air Base (EML)
    ‪11 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Hotel de la Paix

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very Good, (910)
The price is $146
per night
$162 total
includes taxes & fees
Mar 18 - Mar 19
Hotel de la Paix

About this property

Altstadt Hotel Krone Luzern

3-star hotel in Old Town Lucerne
This smoke-free hotel features a restaurant, valet parking, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a business center. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Altstadt Hotel Krone Luzern is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Altstadt Hotel Krone Luzern has a restaurant on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 1003 reviews
Rating 8 - Good. 395 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raylene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place
This hotel had exceptionally large 3 person rooms with all the necessary amenities. The location was perfect for visiting the Christmas markets and touring the area. Staff was friendly and welcoming!
Stayed 2 nights in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice in Old Town
Excellent location less in Old Town. Only about 10-15 minute walk from the train station. Very close to shopping and restaurants. The entire town is very walkable. Breakfast was typical European and quite good. Room was clean. Front desk staff were very friendly and helpful with suggestions. Would definitely stay again.
Stayed 4 nights in Nov 2024

8/10 Good

kristin

Traveled with family
Liked: Cleanliness, staff & service
Decent accommodation in old town
Hotel was fine. Front desk clerk was very friendly. Room was also fine - comfortable bed and clean. Good location in the old town and easy walk to the train station. The “problem” with the hotel is it was quite hot (thermostat seems to have been for decoration only) and nothing soft to absorb sound, so if someone came in late you heard them.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and comfort
Great hotel. Comfortable room, nice bathroom. Right on the weinmarket square. Lots cafes, restaurants and other eateries close. Supermarket 300 m. Pleasant helpful staff. Nice breakfast
Stayed 3 nights in Nov 2024

8/10 Good

Carla

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
The gentleman who was at the front desk daily during our stay was the BEST
Stayed 3 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we appreciated the prompt and helpful service at the front desk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and location. Enjoyed the stay and would recommend
Stayed 3 nights in Nov 2024

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities
Just OK.
The hotel is in a great location for touring Lucerne and the old town. Three of the four front desk staff were amazing to deal with but one was somewhat crusty and not very friendly. The room was quite dark…we needed to use our phone flashlight to see the coffee maker. Bathroom shower had mold along the edges. The room definitely needed a refresh of paint etc. The hallways made us feel like we were staying in a hostel or a college dorm. Better colours and a few paintings would help make it more inviting.
Really dark
College dorm hallway.
Stayed 2 nights in Nov 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great place for our visit to Lacerne. All the historic sites and transportation was within walking distance along with the great restaurants
Stayed 3 nights in Nov 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Larry

Stayed 3 nights in Sep 2024

10/10 Excellent

Muhammad Syafiq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a really huge room and high ceilling. Love the room and the view outside
Stayed 1 night in Oct 2024

6/10 Okay

John

Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Traveled with group
Liked: Property conditions & facilities
Nice hotel close to everything. Spacious room but bathroom is little outdated. Other than that everything was good
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small but clean room. Very professional and helpful staff. Good location in Old Town, in the middle of shopping and dining area.
Stayed 1 night in Oct 2024

10/10 Excellent

Russell

Stayed 1 night in Oct 2024

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The location from the train station was easily walkable as was the Chapel Bridge and Jesuit church. There was an abundance if restaurants nearby. The hotel beds were very comfortable and the room was pretty spacious.
Stayed 3 nights in Sep 2024

4/10 Poor

SHEETAL

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Central location so very noisy. There does not seem to be air con so can get hot but if you leave window open it is very noisy. One night they seemed to be servicing the lift at around 5.30am in the morning which sounded like loud crashes. Would not stay here unless you can sleep through loud noises.
Stayed 2 nights in Sep 2024

8/10 Good

Philip, South Jordan

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is showing some wear and tear but the location is amazing. Easy to walk to from the train station and grocery store is steps away.
Stayed 4 nights in Sep 2024

8/10 Good

Wes

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Possibilities
Room needed a little tlc. Shower curtain needed replaced, coffee pot didnt function, knob missing ona drawer. We had the only room on the 5th floor with direct access to the roof patio. Could have been an excellent patio with ambience but it really needed work. Plants, flowers or at least clean the gutters from plant growth and weeds.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable, location was walkable to shopping, dining and train station.
Stayed 1 night in Sep 2024